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Orbi Router Model RBR50 Orbi Satellite Model RBS50 Orbi Router Model RBR40 Orbi Satellite Model RBS40 Orbi Router Model RBR20 Orbi Satellite Model RBS20 Orbi Wall-Plug Satellite Model RBW30 NETGEAR, Inc. January 2021 350 E. Plumeria Drive 202-11675-14 San Jose, CA 95134, USA...
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See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Sync an add-on satellite..............12 Log in to your router and add satellites to your network..12 Set up an Ethernet backhaul connection.........14 Download the NETGEAR Orbi app..........16 Chapter 2 Connect to the Network and Access the Router Connect to the network..............18 Wired connection................18...
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Enable Circle smart parental controls using the Orbi router web interface..................45 Enable Circle smart parental controls using the Orbi app..46 Activate and manage NETGEAR Armor using the Orbi app..47 Allow or block access to your network..........47 Use keywords to block Internet sites..........48 Delete keywords that are used to block Internet sites....49...
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Orbi WiFi System Manage custom static routes............75 Set up a static route...............75 Edit a static route................76 Delete a static route...............77 Specify basic WiFi settings..............78 Change the WiFi password or security level........79 Set up a guest WiFi network.............80 View or change advanced WiFi settings..........81 Use the router as a WiFi access point..........82 Set up router mode................83 Generate a new backhaul password..........84...
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Orbi WiFi System Monitor Internet traffic..............105 Set your time zone, adjust for daylight saving time, or change the NTP server..................106 Manage the router configuration file..........107 Back up settings................107 Erase the current configuration settings........107 Restore configuration settings...........108 Set up remote management............109 Use remote access................110 Access your Orbi network from anywhere using the Orbi app...110 Chapter 8 Customize Internet Traffic Rules for Ports...
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Orbi WiFi System You cannot log in to the router............135 You cannot access the Internet............135 Troubleshoot Internet browsing.............136 Troubleshoot PPPoE................137 Troubleshoot WiFi connectivity............138 Troubleshoot your network using the ping utility......138 Test the LAN path to your router..........138 Test the path from your computer to a remote device...139 Chapter 11 Supplemental information Factory settings for Orbi routers............142 Factory settings for Orbi router model RBR50......142...
• Place your satellite • Sync your Orbi satellite • Set up an Ethernet backhaul connection • Download the NETGEAR Orbi app For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/. Note: This manual refers to all Orbi router models as the router and refers to all Orbi...
Orbi WiFi System LED behavior When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites. Orbi WiFi system LEDs The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package.
Orbi WiFi System Table 2. Orbi add-on satellite LED description LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green. Power is on. •...
Orbi WiFi System Place your satellite If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your router. If you bought an add-on satellite, you must manually sync your satellite. For more information, see Sync your Orbi satellite on page 11. Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the router.
Orbi WiFi System 4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router.
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Orbi WiFi System To add a satellite to your Orbi network using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Set up an Ethernet backhaul connection Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your satellite to your router or another satellite to create a wired backhaul connection. Before you set up an Ethernet backhaul connection, make sure that you update the firmware on all your Orbi devices.
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Orbi WiFi System The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 2. Satellite 1 connected to router and satellite 2 connected to satellite 1 The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch.
You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the network • Labels • Types of logins • Use a web browser to access the router • Change the language...
Orbi WiFi System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Orbi WiFi System WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2.
WiFi network name (SSID) and netowrk key (password) for WiFi access. This information is on the router label and the satellite label. • NETGEAR account login. The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not own a NETGEAR account, you can create one using the NETGEAR Orbi app.
Orbi WiFi System Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshooting on page 132. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.
Orbi WiFi System Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...
Orbi WiFi System Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
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Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System 12. Click the Test button to test your Internet connection. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi WiFi System 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned.
Orbi WiFi System Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi WiFi System Use auto detection for an IPv6 Internet connection To set up an IPv6 Internet connection through auto detection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
Orbi WiFi System 6. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP.
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Orbi WiFi System operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network.
Orbi WiFi System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
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Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 10. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
Orbi WiFi System Set up an IPv6 fixed Internet connection To set up a fixed IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System 8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 9.
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Orbi WiFi System prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
Orbi WiFi System Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.
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MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
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Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
Internet. This chapter includes the following sections: • Enable Circle smart parental controls • Activate and manage NETGEAR Armor using the Orbi app • Allow or block access to your network • Use keywords to block Internet sites •...
• Set a bedtime for your family member's devices • Pause the Internet • Manage your family’s mobile devices across all networks with Circle For more information about Circle smart parental controls, visit www.netgear.com/circle. Enable Circle smart parental controls using the Orbi router web interface You can enable Circle using the Orbi router web interface, but you must use the Circle app to finish setting up your Circle account.
9. Download the Circle app on your mobile device. 10. Launch the Circle app and follow to prompts to set up Circle. Circle smart parental controls is enabled on your NETGEAR router. Enable Circle smart parental controls using the Orbi app Before enabling Circle, make sure that your Orbi router is in router mode (which is the default mode).
Orbi app NETGEAR Armor is an advanced multi-layer cyber security solution that protects not only your network but individual devices as well. NETGEAR Armor protects your devices from viruses, spyware, hackers, spam, and phishing. For more information about NETGEAR Armor, visit netgear.com/landings/armor/default.aspx.
Orbi WiFi System You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. 6.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1.
Orbi WiFi System 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise, select TCP/UDP (both). b. Enter the starting port and ending port numbers. •...
Orbi WiFi System 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button, and Remove from the list button as needed. 9.
Orbi WiFi System 6. Click the Apply button. Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1.
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Orbi WiFi System 9. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following: • In the User Name field, type the user name for the outgoing email server. • In the Password field, type the password for the outgoing email server. 10.
Optimize Performance This chapter contains the following sections: • Enable or disable WiFi Multimedia Quality of Service • Improve network connections with Universal Plug and Play • Enable or disable daisy-chain topology • Enable or disable implicit beamforming • Enable or disable MU-MIMO •...
Orbi WiFi System Enable or disable WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background.
Orbi WiFi System Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance, enable UPnP.
Orbi WiFi System are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
Orbi WiFi System Your settings are saved. Enable or disable implicit beamforming Implicit beamforming allows the router to use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi WiFi System To enable or disable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
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Orbi WiFi System 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. To enable or disable fast roaming, do one of the following: • To enable fast roaming, select the Enable Fast Roaming check box. •...
Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage Dynamic DNS • Set up a default DMZ server • Change the router’s device name • Change the LAN TCP/IP settings • Use the router as a DHCP server •...
Orbi WiFi System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1.
DNS service does not work because private addresses are not routed on the Internet. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
A message displays the Dynamic DNS status. Specify a DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1.
9. For a No-IP account or Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.
Orbi WiFi System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
Orbi WiFi System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
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Orbi WiFi System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
Orbi WiFi System This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254. 7. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: •...
Orbi WiFi System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1.
Orbi WiFi System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.
Orbi WiFi System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following: •...
Orbi WiFi System 5. Under Security Options, select a WPA option: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.
Orbi WiFi System 7. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. 8.
Orbi WiFi System 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device.
Orbi WiFi System 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode.
Orbi WiFi System Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi.
Orbi WiFi System Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.
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Orbi WiFi System If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.
Orbi WiFi System (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected.
Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •...
Orbi WiFi System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.
Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.
Orbi WiFi System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.
Orbi WiFi System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.
Orbi WiFi System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Orbi WiFi System 7. Click the CONTINUE button. You are requested to set a new admin password and set new security questions. 8. Enter your new admin password, set new security questions and answers, and click the NEXT button. Your settings are saved. 9.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens.
Orbi WiFi System 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.
Orbi WiFi System 5. To update this page, click the Refresh button. Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1.
Orbi WiFi System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays.
Orbi WiFi System 7. To turn the LED lighting off, in the LED On/Off section, click the On button. The top and bottom Light LEDs turn off. 8. Click the APPLY button. Your settings are saved. Set LED lighting brightness After you turn on the satellite’s LED lighting, you can set its brightness percentage.
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Orbi WiFi System To schedule the LED lighting: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi WiFi System Monitor Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
When you set up the router, you are specifying the time zone. You can specify another time zone and adjust for daylight saving time. By default, the router gets its time from a NETGEAR Network Time Protocol (NTP) server. However, you can specify another NTP server.
Orbi WiFi System 7. To change the NTP server, select the Set your preferred NTP server radio button, and specify the name or URL for the NTP server in the NTP server field. 8. Click the Apply button. Your settings are saved. Manage the router configuration file The configuration settings of the router are stored within the router in a configuration file.
Orbi WiFi System To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System Set up remote management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about Dynamic DNS, see Manage Dynamic DNS on page 65. Note: Be sure to change the password for the user name admin to a secure password.
Access Anywhere feature on the Orbi app, you must update your router’s firmware and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app. Manage Your Network User Manual...
Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...
Orbi WiFi System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
Orbi WiFi System The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
Orbi WiFi System Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...
Orbi WiFi System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1.
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Orbi WiFi System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...
Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection •...
To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...
Orbi WiFi System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8.
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Orbi WiFi System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 121. 7. Click the FOR WINDOWS button to download the OpenVPN configuration files. 8.
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For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...
Orbi WiFi System If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router.
Orbi WiFi System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi WiFi System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
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Orbi WiFi System connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x.
Orbi WiFi System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.
Orbi WiFi System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back.
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Orbi WiFi System 3. Right-click the icon and select Connect. 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...
This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •...
Orbi WiFi System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4.
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Orbi WiFi System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light and if the satellite has a Power On/Off button, press the Power On/Off button.
Orbi WiFi System 10. If the satellite’s ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite’s WiFi cover area for a good or fair connection to the satellite.
Orbi WiFi System 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network.
Orbi WiFi System Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.You might need to go to Internet Explorer and select Tools >...
Orbi WiFi System Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds.
Orbi WiFi System ping www.routerlogin.net 3. Click the OK button. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following...
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Orbi WiFi System If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.
Supplemental information This appendix covers the following topics: • Factory settings for Orbi routers • Factory settings for Orbi satellites • Technical specifications for Orbi routers • Technical specifications for Orbi satellites...
Orbi WiFi System Factory settings for Orbi routers You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds.
Orbi WiFi System Table 4. Factory default settings for the router (Continued) Feature Default Setting Firewall Inbound (communications coming Disabled (except traffic on port 80, in from the Internet) the HTTP port) Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled WiFi...
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Orbi WiFi System Table 5. Factory default settings for the router Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing...
Orbi WiFi System Table 5. Factory default settings for the router (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
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Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Default Setting Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network (LAN) LAN IP 192.168.1.1 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range...
Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
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Orbi WiFi System Table 7. Factory default settings for the satellite Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing...
Orbi WiFi System Table 7. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
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Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Default Setting Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network (LAN) LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range...
Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
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Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Default Setting Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network (LAN) LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range...
Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
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Orbi WiFi System Table 10. Factory default settings for the satellite (Continued) Feature Default Setting Local network (LAN) LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Disabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 Disabled Time zone...
Orbi WiFi System Technical specifications for Orbi routers The following are the technical specifications for Orbi routers. Technical specifications for Orbi router model RBR50 The following table shows the technical specifications for the router. Table 11. Technical specifications for the router Feature Description Data and routing protocols...
Orbi WiFi System Table 12. Technical specifications for the router (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.
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Orbi WiFi System Table 13. Technical specifications for the router Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...
Orbi WiFi System Table 13. Technical specifications for the router (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) •...
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Orbi WiFi System Table 14. Technical specifications for the satellite (Continued) Feature Description Weight 1.96 lb (890.5 g) each Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45...
Orbi WiFi System Technical specifications for Orbi satellite model RBS40 The following table shows the technical specifications for the satellite. Table 15. Technical specifications for the satellite Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter •...
Orbi WiFi System Table 16. Technical specifications for the satellite (Continued) Feature Description 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Radio data rates 2.4 GHz: Max 400 Mbps 5 GHz Front haul: Max 866 Mbps 5 GHz Back haul: Max 866 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz–256 QAM support...
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Orbi WiFi System Table 17. RBW30 specifications (Continued) Feature Description Dimensions 6.4 x 3.1 x 8 in. (83.8 x 76.2 x 161 mm) Weight 0.67 lb (306 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B EN55032 (CISPR 32), Class B C-Tick N10947...