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Faults and what to do about them
en
Information on the display panel
Display
YES
NO
v flashes
E:17
E:18
E:23
w
x flashes
:
.
Other displays
32
Cause/remedial action
The washing machine door is unlocked. It is possible to add laundry.
The temperature is too high. Wait until the temperature falls.
■
Water level too high. Not possible to add laundry. If necessary, close the wash-
■
ing machine door immediately. To continue the programme, press Start/
Reload ! .
Laundry may be caught. Please open and close the washing machine door
■
again and press Start/Reload ! .
If necessary, push the washing machine door closed or remove the laundry and
■
push it closed again.
If necessary, switch the appliance off and on again; set the programme and
■
make your individual settings; start the programme.
Turn the water tap on fully,
■
The supply hose is kinked/trapped,
■
The water pressure is too low.
■
– Clean the filter in the water supply. ~ Page 30
– If an additional water filter has been installed (depending on model)
~ Page 11, check for contaminants and clean if required ~ separate
installation and cleaning instruction for water filter.
The detergent solution pump is blocked. Clean the detergent solution pump.
■
~ Page 29
The drain hose/waste pipe is blocked. Clean the drain hose at the siphon.
■
~ Page 30
Water in the base tub, appliance leaking. Turn off the water tap. Call the after-sales
service. ~ Page 35
The childproof lock is activated; to deactivate:
Too much foam detected, a rinse cycle has been switched on.
The mains voltage is too low. ~ Page 27
Undervoltage in the wash programme. The programme is extended. ~ Page 35
Switch off the appliance, wait for 5 seconds and switch it back on again. If the dis-
play appears again, call the after-sales service. ~ Page 35
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