Canon MB5000 series Online Manual page 232

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9. Load only this sheet of paper in the cassette with the ridges of the creases facing up and

the edge of the half with no crease facing to the far side.

10. Extend the output tray extension, then open the paper output support.

The paper cleans the inside of the machine as it feeds through the machine.

Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning

12. When the completion message appears, tap OK.

• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.

If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be

stained. Wipe off any ink from the protrusions using a cotton swab or the like.

• Be sure to turn off the power and unplug the power cord before cleaning the machine.

• The power cannot be turned off while the machine is sending or receiving a fax, or when unsent

faxes are stored in the machine's memory. Make sure if the machine completed sending or

receiving all the faxes before unplugging the power cord.

• The machine cannot send or receive faxes when the power is turned off.

• If the power cord is unplugged, all documents stored in the machine's memory will be lost. Send or

print a necessary document, or save it on a USB flash drive before unplugging the power cord.

Troubleshooting