ResMed AirSense 10 Series User Manual page 13

Problem/possible cause
My mouth is very dry and uncomfortable
Air may be escaping through your mouth.
Air pressure in my mask seems too high (it feels like I am getting too much air)
Ramp may be turned off.
Air pressure in my mask seems too low (it feels like I am not getting enough air)
Ramp may be in progress.
My screen is black
Backlight on the screen may have turned off. It turns
off automatically after a short period of time.
Power may not be connected.
I have stopped therapy, but the device is still blowing air
Device is cooling down.
My water tub is leaking
Water tub may not be assembled correctly.
Water tub may be damaged or cracked.
My therapy data has not been sent to my care provider
Wireless coverage may be poor.
The No wireless connection icon
the top right of the screen. no wireless network
available.
Device may be in Airplane Mode.
Data transfer is not enabled for your device.
My screen and buttons are flashing
Software upgrade is in progress.
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Solution
Increase the Humidity Level.
You may need a chin strap to keep your mouth closed or a full
face mask.
Use the Ramp Time option.
Wait for air pressure to build up or turn Ramp Time off.
Press Home or the dial to turn it back on.
Connect the power supply and make sure the plug is fully
inserted.
Device blows a small amount of air in order to avoid condensation
in the air tubing. It will stop automatically after 30 minutes.
Check for damage and reassemble the water tub correctly.
Contact your care provider for a replacement.
Make sure that the device is placed where there is coverage (ie,
on your bedside table, not in a drawer or on the floor).
The Wireless signal strength icon
when all bars are displayed, and poor coverage when fewer bars
are displayed.
Make sure that the device is placed where there is coverage (ie,
is displayed on
on your bedside table, not in a drawer or on the floor).
If instructed to do so, send the SD card to your care provider. The
SD card also contains your therapy data.
Turn off Airplane Mode, see Traveling by plane.
Talk to your care provider about your settings.
Software upgrade takes approximately 10 minutes to complete.
indicates good coverage