Canon MB5000 Series Online Manual page 1010

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• If you are unable to proceed beyond the Printer Connection screen:

• The printer is not detected. Check the connection. may be displayed depending on the

computer you use.

Make sure that the USB cable is securely plugged in to the machine and the

Follow the procedure below to connect the machine and the computer

1. Turn the machine off.

2. Unplug the USB cable from the machine and the computer, then connect it again.

3. Turn the machine on.

If you cannot resolve the problem, follow the procedure below to reinstall the

1. Click Cancel.

2. Click Start Over on the Installation Failure screen.

3. Click Exit on the "MAXIFY XXX" screen (where "XXX" is your machine's name), then remove the CD-

4. Turn the machine off.

5. Restart the computer.

6. Make sure that you have no application software running.

7. Insert the CD-ROM again, then install the MP Drivers.

Troubleshooting