Maintenance; Support - Axis P1405–E User Manual

AXIS P1405–E Network Camera
System Options

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Note
A restart clears all entries in the Server Report.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
• the system time
• the IEEE 802.1X settings
• the focus position
• uploaded applications are kept but must be restarted
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 47.
To reset the optics, click Calibrate under System Options > Maintenance > Optics. This may be necessary in situations where the
optics has lost its calibration during transport or has been exposed to extreme vibrations. If necessary configure focus and zoom
again (see Basic Setup on page 14).
For information about firmware upgrade, see Upgrade the Firmware on page 49.

Support

Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also Troubleshooting on page 49.
System Overview
To get an overview of the Axis product's status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
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