Troubleshooting and other information
Printing difficulties (continued)
Difficulties
The machine is not printing or
prints unexpectedly.
Network difficulties
Difficulties
The Brother software cannot
be installed.
Cannot connect to wireless
network.
For other problems concerning using your machine on a Network, see Network User's Guide
Suggestions
Press and hold
for about 2 seconds until all the LEDs light up and then release
it.
The machine will cancel the print job and clear it from the memory. The printout may
be incomplete.
Suggestions
®
(Windows
)
If the Security Software warning appears on your computer monitor during the
installation, change the Security Software settings to permit the Brother product
setup program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Investigate the problem using the WLAN Report.
To print the WLAN Report, see Network User's Guide
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