Troubleshooting Guide - Sub-Zero BI-36R Use & Care Manual

Troubleshooting Guide

Frequently Asked Questions
ICE PRODUCTION
IMPORTANT NOTE: Make sure that the power is on for the
ice maker system. The
control panel display.
IMPORTANT NOTE: Dispose of the first two containers of
ice produced by your new built-in unit to ensure that
impurities from new plumbing connections are not
consumed.
Q: My ice maker is not producing very much ice.
A: On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours. Increased ice production
can be achieved with the max ice feature.
Q: The ice is freezing together and clumping.
A: If ice is not used regularly it tends to fuse together.
You may need to discard the ice and allow ice to be
replenished.
Q: The ice tastes funny and is discolored.
A: Sub-Zero built-in models with an ice maker have a
water filtration system. If the
in the control panel display, the water filter cartridge
needs to be replaced.
Q: The ice cubes seem small or water is dispensing very
slowly.
A: The water filter cartridge may need to be replaced.
Refer to page 20.
NOISE
Q: Why do I hear my unit running constantly?
A: It is normal to hear the operation of fans and compres-
sors. Sounds will be accentuated based on the place-
ment of the unit and overall room design.
indicator will be visible in the
indicator is displayed
TEMPERATURE
IMPORTANT NOTE: Unless the unit is being serviced,
make sure the power for your unit is on. If the unit is not
on, 'OFF' will be visible in the control panel display.
Q: How do I adjust the temperatures?
A: To adjust temperatures, refer to temperature control,
page 14.
Q: What are the suggested temperature settings?
A: The recommended settings are 38°F
erator section and 0°F
Q: Condensation is forming on the inside and outside of
the unit.
A: In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensa-
tion forming on the inside of the unit.
Q: My built-in unit is not cooling properly.
A: Clean the condenser area as outlined on page 29.
DOOR OPERATION
Q: Why is the door of my unit hard to open?
A: The built-in unit was designed for an airtight seal. A
vacuum seal can form after the door is closed. Wait
several seconds for pressure to equalize before
reopening the door.
Q: The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A: The unit may not be leveled properly or a door stop
may be required. Install the optional 90° door stop
provided with the built-in unit.
for the refrig-
(3°C)
for the freezer section.
(-18°C)
42