Appendix; Troubleshooting Guide - GE 28512 Manual

Dect 6.0 cordless telephone

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Appendix

If your telephone system is not operating properly, first try these general reset

procedures:

1. Unplug all power adapters from the power outlets.

2. Disconnect the telephone line cord from the base or modular jack.

3. Remove the battery compartment covers and unplug all handset battery

packs.

4. After a few minutes, re-install all handset battery packs, making sure that

the connectors are snug and the wires are not pinched before replacing all

battery compartment covers.

5. Plug the power adapters for the base and any chargers back into their

power outlets. Be sure not to use outlets that are controlled by wall switches

or timers.

6. Place all handsets in the telephone base or chargers to charge without

interruption for at least 30 minutes before use.

7. Plug the line cord into the telephone base or modular jack and verify

operation.

For product assistance or for more information about accessories, visit our

website at www.gephones.com or call our customer service center at

1-877-394-9775.

General Performance

Problem

Cannot hear a

dial tone.

Handset does not

ring.

Cause/solution

• Increase the volume on the handset.

• Disconnect the telephone line cord from the base unit

and connect it to a known working telephone. If the

known working telephone operates properly, contact

our customer support center for warranty information.

• The ringer may be off. Increase the ringer volume.

• Make sure your handset is charged.

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