Metrologic MS2321 Installation And User Manual page 46

Stratosh
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T
ROUBLESHOOTING
Symptom
All Interfaces
Scanner beeps at some
bar codes and NOT for
others of the same bar
code symbology.
The unit beeps at some
bar codes but NOT for
others of the same bar
code symbology.
RS232 Only
The unit powers up OK
and scans OK but does
not communicate properly
to the host.
42
Possible Cause(s)
The print quality of the bar
code is suspect.
Check the character length
lock.
The aspect ratio of the bar
code is out of tolerance.
The bar code may have
been printed incorrectly.
The scanner is not
configured correctly for this
type of bar code.
The minimum symbol length
setting does not work with
the bar code.
The com port at the host is
not working or is not
configured properly.
The cable is not connected
to the proper com port.
The com port is not
operating properly.
The type of printer and/or the printer settings could be the
problem.
Check the print mode or change the printer settings. For
example change to econo mode or high speed.
Check if it is a check digit, character or border problem.
Check if check digits are set properly.
Check if the correct minimum symbol length is set.
Check to make sure that the baud rate and parity of the
scanner and the communication port match and the program is
looking for RS232 data.
Solution

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