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general conditions of service and data
protection policies on the Fiat official
website.
The customer is solely responsible
for using the services in the vehicle,
even if by other people, and shall
inform all users and occupants of the
vehicle about the services and the
functions and limits of the system.
Operating prerequisites
To use some of the Uconnect
Services you need to register on the
dedicated portal that can be accessed
from the Fiat official website, activate
and login to your devices.
Uconnect Services not available in all
markets and is subject to limitations
depending on Uconnect™ system
type, location and duration of the
services.
The full operation of the Uconnect
Services, including the ASSIST call, is
subject to mobile network and GPS
geolocation coverage, without which
the proper provision of services is not
guaranteed. Coverage may not be
guaranteed in places such as tunnels,
garages, multi-storey car parks,
mountains.
The services may be unavailable in
the event of mobile network overload or
problems related to the vehicle power
source (e.g. low battery).
When using the services, customers
shall keep their passwords secret for
strictly personal use and not to disclose
them to third parties.
HELP CALL
(for versions/markets where provided)
The vehicle is equipped with on-board
assistance functions designed to
provide support in the event of an
accident and/or emergency (HELP).
They are managed via the Uconnect
Box.
The HELP function is activated:
automatically in the event of a major
collision recorded by the device aboard
the vehicle;
manually, by pressing the HELP
button located on the ceiling light
fig. 262 (for versions/markets, where
provided) or by means of the dedicated
menu on the Uconnect™ system:
262
WARNING If the HELP emergency
service is activated, the call will be
routed automatically to a private
Call Centre. Note that whenever
the text refers to the HELP call, it
is to be considered managed by
private service providers. The HELP
call service is not the e-call system
for emergency calls set out in the
applicable European Community
legislation for newly type-approved
vehicles.
The HELP service has an expiry. Refer
to the My Uconnect website for the
latest terms of service.
The HELP function is activated with:
ignition device at MAR;
ignition device in STOP position and
Uconnect™ system display on.
After the HELP function (for
versions/markets, where provided)
has been activated automatically or
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