Media Feed Problems - Brother HAK 100 User Manual

Troubleshooting

8.2.3 Media Feed Problems

Problem
The sheet was not fed.
The sheet is wrinkled.
A multifeed occurs.
This may cause missing print or
paper jams.
Cause
The sheet is too thick.
The sheet is not loaded correctly.
The sheet is curled.
The Separation Roller is dirty.
Sheets of different sizes are loaded at
the same time.
The sheet is not loaded correctly.
The sheet is too thin.
Simultaneous transferring onto multiple
sheets is not supported.
Too many sheets are loaded on the
Extendable Feed Tray Flap.
The Separation Roller is dirty.
Sheets of different sizes are loaded at
the same time.
-
Action
Do not use media of the weight of more
2
than 350 g/m .
Reposition the top edge of the sheet and
try again.
Uncurl the sheet and try again.
Clean the Separation Roller.
See Clean the Separation Roller
on page 41.
Load the sheets one by one.

 Load the sheets in separate batches
with each batch containing only
similar-sized sheets.
Straighten the sheet using the Paper
Guides.
Do not use media of the weight less than
2
90 g/m .
Load one sheet a time.
Load fewer sheets on the Extendable
Feed Tray Flap.
Clean the Separation Roller.
See Clean the Separation Roller
on page 41.
 Load the sheets one by one.
 Load the sheets in separate batches
with each batch containing only
similar-sized sheets.
Reduce the media feed pressure using
the Paper Feed Adjuster.
See Change the Media Feed Pressure
on page 39.
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