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Problem solving guide
You are able to correct the majority of faults and problems that arise during day-to-
day use without external assistance. You can save time and money in many cases,
as you do not need to call Miele Service.
The following tables are designed to help you to find the cause of a malfunction or
a fault and to resolve it.
The wash programme does not start
Problem
The display remains
dark, and the Start/Stop
sensor control does not
light up or flash.
The following appears
in the display:
Door will not lock. Call Ser-
vice.
The programme does
not start when Spin has
been selected.
The display is dark and
the Start/Stop sensor
control is flashing
slowly.
50
Cause and remedy
There is no power to the machine.
Check whether the washing machine is switched
on.
Check whether the washing machine is connected
to the power supply.
Check whether the main fuse or circuit breaker has
tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine back on with the
button.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele
Service.
You have not yet completed the initial commissioning
process.
Perform the Initial commissioning process as de-
scribed in these instructions.
The display has switched off automatically to save
energy.
Touch any of the controls. The display switches
back on.
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