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Problem solving guide
Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or a
fault and to resolve it.
The programme does not start
Problem
The control panel re-
mains dark.
and alternately ap-
pear in the time display.
After the appliance is
switched on, appears
in the time display.
50
Cause and remedy
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the fuse or circuit breaker has
tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the programme selector.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact the
Service Department.
An update is available for the washing machine. See
"Programmable functions – RemoteUpdate" for
more information.
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