Warranty - WESTECH LandStar LS1024RP Instruction Manual

6 Warranty

The LandStar charge controller is warranted to be free from defects for a
period of TWO (2) years from the date of shipment to the original end user.
We will, at its option, repair or replace any such defective products.
• Claim procedure:
Before requesting warranty service, check the Operation Manual to be
certain that there is a problem with the controller. Return the defective
product to us with shipping charges prepaid if problem cannot be solved.
Provide proof of date and place of purchase. To obtain rapid service under
this warranty, the returned products must include the model, serial number
and detailed reason for the failure, the module type and size, type of batteries
and system loads. This information is critical to a rapid disposition of your
warranty claim.
•This warranty does not apply under the following conditions:
1. Damage by accident, negligence, abuse or improper use.
2. PV or load current exceeding the ratings of product.
3. Unauthorized product modification or attempted repair
4. Damaged occurring during shipment.
5. Damage results from acts of nature such as lightning, weather extremes
6. Irreclaimable mechanical damage.