Landice ELLIPTIMILL E8 Service Manual
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Landice ELLIPTIMILL E8 Service Manual

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111 Canfield Avenue
Randolph, New Jersey 07869
1-800-LANDICE
•
•
•
0630
FAX 973-927-
ELLIPTIMILL E8/E9
HOME & COMMERCIAL
SERVICE MANUAL
Version 3.2
For Technical Service Call 1-(800)-LANDICE

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Summary of Contents for Landice ELLIPTIMILL E8

  • Page 1 111 Canfield Avenue Randolph, New Jersey 07869 1-800-LANDICE • • • 0630 FAX 973-927- ELLIPTIMILL E8/E9 HOME & COMMERCIAL SERVICE MANUAL Version 3.2 For Technical Service Call 1-(800)-LANDICE...

  • Page 2: Section 3 - Parts Identification

    Pages 27-33……………………E-Series Parts List w/ Exploded View. Pages 34-35……………………E-Series Control Panels and Features. Page 36………………………..Accessing Diagnostic Features on Elliptimill Consoles. Pages 37-39……………………Definition of Parts. SECTION 4 – SERVICING LANDICE ELLIPTICALS Page 40........Diagnosing an Elliptimill “Knock”. Pages 41-42…………………….Isolating Noises. Pages 43-49…………………….Testing Components.
  • Page 3 We are including an Index to further aid you in quickly finding what you need. If you find a problem not covered in this manual please call 1-800-LANDICE to talk to a Landice Service Technician.
  • Page 4 This warranty does cover normal wear and tear. Worn or defective parts must be returned to Landice within 30 days of repair for analysis. This warranty is valid only in the United States and Canada.
  • Page 5 5-YEARS All defective parts must be delivered prepaid to Landice where they will be replaced for a period of 5-years. This warranty does not cover cosmetic damage, damage due to acts of God, accident, misuse, abuse, or negligence to the product.
  • Page 6 Landice prior to beginning work on the treadmill. This allows Landice to verify that the elliptical is within the labor warranty and also aids us in helping the technician troubleshoot the elliptical. Landice welcomes technicians to call us from the field and gives these calls the highest priority.
  • Page 7 Landice will reimburse the selling dealer according to our labor rate schedule. If you are a service provider for Landice and do not sell our product, you have the option of billing us direct or you can bill the dealer that you’re providing service for. Generally, if our capped rate does not cover your labor charge you would bill the selling dealer.
  • Page 8 Our policy requires that all defective parts be returned to Landice. All warranty parts will be billed to the dealer at dealer cost. Landice will credit this invoice upon receipt of defective parts. It is the dealer's responsibility to return the defective parts to Landice with a copy of the invoice or packing slip.
  • Page 9 PAGE 9 111 Canfield Avenue • Randolph, New Jersey 07869 • 1-800-LANDICE • FAX 973-927-0630 SERVICE CLAIM FORM DEALER INFORMATION: Service Dealer / Dealer Name: Address City State Phone( Contact CUSTOMER INFORMATION Name Address City State Phone( Contact TREADMILL INFORMATION...
  • Page 10 PAGE 10 RECOMMENDED TOOLS FOR SERVICING LANDICE ELLLIPTIMILLS 1. 10-17mm Allen Key socket or wrench set 2. 10-17mm Wrenches. 3. Ratchet & Extension. 4. Vice Grips. 5. #1, 2, or 3 Phillips Head Screwdriver or power bits. 6. #1, 2, or 3 Flat Head Screwdriver or power bits.
  • Page 11 PAGE 11 IMPORTANT OPERATING SAFETY INSTRUCTIONS WARNING: Failure to observe the following operating instructions can result in serious injury! If you are suffering from any illness, condition, or disability which affects your ability to run, walk or exercise, do not use this product without consulting your doctor first.

  • Page 12: Grounding Instructions

    PAGE 12 IMPORTANT OPERATING SAFETY INSTRUCTIONS WARNING: To reduce the risk of electrical shock or injuries to persons: An appliance should never be left unattended when plugged in. Unplug from outlet when not in use. Close supervision is necessary when this unit is used by or near children or disabled persons.
  • Page 13 PAGE 13 200 – 250 VOLT ELLIPTIMILLS Ellipticals marked 200 – 250 VAC are intended for use on a circuit having a nominal rating more than 120V and are factory-equipped with a specific cord and plug to permit connection to a proper electric circuit. Make sure the product is connected to an outlet having the same configuration as the plug.
  • Page 14 PAGE 14 ELECTRICAL REQUIREMENTS FOR E-SERIES ELLIPTIMILL All Ellipticals are automatically rated for 110 or 220 VAC with no external transformer. The power supply will know what voltage it’s receiving and will bring it to a 12Vdc supply to power the upper console. 110 VAC ELLIPTICAL PLUG HOME &...
  • Page 15 PAGE 15 ASSEMBLY INSTRUCTIONS 1. Cut the 2. Use the box top strapping and lift as a work station to the box top and put lay out all of the it to the side to be components. used as a remote Open up the main work station.
  • Page 16 PAGE 16 5. Check that all 6. Slide the Tip: Remove the bearing caps the leveling feet (6) vertical stride afterwards to avoid accidental are turned all the adjustment upright scratching. way up into the members into the frame by tilting the upright housing.
  • Page 17 PAGE 17 9. Pick up the 10. Carefully upright assembly rotate the upright and walk it into the legs into the frame from the rear correct alignment in as shown in the and slip them into picture. their respective black fittings on top of the frame.
  • Page 18 PAGE 18 13. Open 14. Open hardware bag hardware bag "STEP 3". "STEP 4". Connect the crank Connect the pedal arm to the crank. arm to the vertical Tighten the top two member. Slide the bolts first, then the bolt in from the bottom two.
  • Page 19 PAGE 19 17. Slide the 18. Use the Tip: If you handrails into the remaining bolts in have upright fittings. hardware bag trouble with Open hardware "STEP 5" to fasten alignment, bag "STEP 5" and the bottom of the use a long use the smaller rail.
  • Page 20 PAGE 20 21. Clip the 22. Mount the harness to the (2) front cover. Use harness clips along the remaining the frame. Once screws in hardware you have secured bag "STEP 7" to the harness to the mount the cover. clips, connect it to NOTE: Use the the female...
  • Page 21 PAGE 21 25. Open 26. Open hardware bag hardware bag "STEP 9" and use "STEP 8" and use the screws to the allen key to attach the upright fasten the rear step endcaps to the of the elliptical. upright. 27. Check to make 28.
  • Page 22 PAGE 22 E-SERIES DCP ASSEMBLY INSTRUCTIONS 1. Feed the 2. Clip the upright harness harness to the (2) (found in harness clips membrane box) along the frame. down the leg. Once you have Slide it all the way secured the down until you harness to the can grab it at the...
  • Page 23 PAGE 23 E-SERIES LVS2 ASSEMBLY INSTRUCTIONS 1. After 2. Grab the last mounting the black clamp that reading rack, comes slide the bottom preassembled of the tube with the white (cables first) nylon push-on into the clamp rivets. Align the that's mounted clamp with the on the bottom of...
  • Page 24 PAGE 24 5. Feed the 6. Take the cable and power cable and power wires from the wires and feed bottom of the them down the tube into the left upright. left side of the control panel from the underneath. 7.
  • Page 25 PAGE 25 9. Push the 10. Connect the cable and power power cord. wires (thin wire Turn on the first) into the player (main cable clip elliptical cord located must also be underneath the connected) to control panel. verify This will everything prevent them works.
  • Page 26 PAGE 26 E-SERIES ELLIPTIMILL DIMENSIONS & WEIGHT ElliptiMills Boxed 81” x 40” x 32” Weight 500 lbs. 81” x 40” x 32” Weight 500 lbs. ElliptiMills Unboxed (No box or Pallet) Weight 450 lbs. Weight 450 lbs.
  • Page 27 PAGE 27 0630 111 Canfield Avenue Randolph, New Jersey 07869 1-800-LANDICE FAX 973-927- • • • Parts List for ElliptiMill MOTOR COVER ASSEMBLY 81027 ROLLMENTUM 70519 CLIP, PLASTIC COVERS 81056 MOTOR COVER SCREWS 81041 TRACTION STRIP 81037 SHROUD, INSIDE, RIGHT...
  • Page 28 PAGE 28 2.5 MM ALLEN HEAD SET SCREW MISC CRANK BEARING ALLEN BOLT MISC ISOLATION BEARING MISC BEARING SPACER MISC CRANK ARM SPACER MISC PINION BOLT MISC CRANK BEARING 81047 TOP, READING RACK 70522-TOP RIGHT, READING RACK BUCKET 70522-BUCKETR EXECUTIVE TRAINER MEMBRANE 82001 CARDIO TRAINER MEMBRANE 82002...
  • Page 29 PAGE 29 STRIDE/CRANK ARM ASSEMBLY, 81016 RIGHT STRIDE/CRANK ARM ASSEMBLY, LEFT 81017 LOWER STRIDE ARM BOLT MISC SPRING MISC SPRING PLATE WASHER MISC SPRING PLATE MISC T-HANDLE MISC STRIDE COVER, RT INNER 81022-I STRIDE COVER, LF INNER 81021-I UPRIGHT TOWER MISC HANDRAIL MOUNTING BOLTS MISC...
  • Page 30 PAGE 30 ELLIPTIMILL BED FRAME...
  • Page 31 PAGE 31 ELLIPTIMILL CRANK ASSEMBLY...
  • Page 32 PAGE 32 ELLIPTIMILL UPRIGHT...
  • Page 33 PAGE 33 ElliptiMill Parts Assembly...
  • Page 34 PAGE 34 E-SERIES CONTROL PANEL & FEATURES EXECUTIVE TRAINERS ARE ON ALL E8 & E9 MODELS Production Date: February 12, 2008 Serail#’s E8-1013, E9-1010 Control Panel Features: 8.5 inch computer-animated video display, Chest Strap and Contact Heart Rate Crossbar, 5 Built-in programs, 5 User-defined programs, 6 Fitness Tests: Balke, Firefighter, Army, Navy, USMC, &...
  • Page 35 PAGE 35 PRO TRAINERS ARE ON ALL E8 & E9 MODELS Production Date: February 13, 2008, Serial#’s E8-1008, E9-1023 Control Panel Features: LED digit display, Chest Strap and Contact Heart Rate Crossbar, 5 Built-in Programs, 2 User-defined programs. Electronics: Relay board, Brake controller. Home &...
  • Page 36 PAGE 36 Accessing Features on the E8/E9 Elliptimill To access functions, turn treadmill off and press and hold first button listed then press next button listed. Release ALL buttons at same time to access feature. Executive Trainer 2 1) MENU/START Diagnostic mode &...

  • Page 37: Definition Of Parts

    PAGE 37 DEFINITION OF PARTS Brake Motor The brake motor controls the resistance level of your work out. Brake Motor Cable Attaches to the brake motor and brake wheel. This cable increases/decreases resistance when the brake motor engages. The cable will move internal components inside the brake wheel to adjust your resistance.
  • Page 38 PAGE 38 Drive Wheel Assembly Attaches to the arm pinion and crank assembly. The assembly will run concurrently with the crank shaft. This assembly is on the opposite side of the drive belt. Faceplate This overlay is found on the Pro Trainers models and is screwed onto the Upper Display Board.
  • Page 39 PAGE 39 Rear Step This platform is located at the rear of the ElliptiMill. Relay Board This part powers up the upper board and sends command to the brake motor for resistance. Stride Crank Arm Assembly The stride arm gets bolted to a dowell on the upright. The moving handrails, crank arm and pedal tube attach to this arm.
  • Page 40 PAGE 40 Diagnosing an ElliptiMill “Knock” Cyclical noises described as “ticks”, “knocks”, or “clanks” are typically caused by an assembly oversight that can easily be adjusted by the customer or a service technician. After trying each corrective action listed below, operate the ElliptiMill to check if the reported noise has been eliminated.

  • Page 41: Tools Needed

    PAGE 41 ISOLATING NOISES TOOLS NEEDED: • Automotive stethoscope or long flat head screwdriver. • 10-17mm allen key and socket set. • Ratchet • Adjustable wrench • Phillip’s head screwdriver or drill bit. • Cordless drill. Intro Noises can be difficult to diagnose due to the fact that knocking, clunking, banging, or ticking noises resonate throughout the whole machine.
  • Page 42 Step 1 thru 5 covers all the components on the right side of the machine. If the noise is not found then follow these steps for the left side. If you went through both sides and still can’t diagnose the noise then please contact the Landice Technical Service Department @ 1-800-LANDICE (1-800-526-3423).

  • Page 43: Testing Components

    PAGE 43 TESTING COMPONENTS 1. BRAKE MOTOR: Remove the brake motor from the drive pulley bracket and disconnect the harness. Then take out the phillip head screws holding the dc motor in place and pull DC motor out. Using a digital multimeter set to ohms (Ω), place your meter probes inside the clear insulation across the yellow and orange wires.

  • Page 44: Upper Display Board

    PAGE 44 4. UPPER DISPLAY BOARD: The upper board is powered by DC voltage. DC voltage is supplied from the relay board. Confirm the upper display board is getting DC voltage delivered to it. You can measure across the black and green wires from the upper wire harness.
  • Page 45 PAGE 45 E8/E9 SERIES BUTTON FEEDBACK Executive Cardio Trainer Trainer Traîner LEFT 1 START (TOP) LEFT 2 PAUSE LEFT 3 DISPLAY LEFT 4 (BOTTOM) START PROGRAM RIGHT 1 EFFORT (+) (TOP) RIGHT 2 EFFORT (-) RIGHT 3 PAUSE RIGHT 4 DISPLAY - WEIGHT INPUT (BOTTOM)
  • Page 46 PAGE 46 ELLIPTICAL PT/CT/ET MEMBRANE BYPASS TEST NOTE: +12-17Vdc must be confirmed across the black and green wires at the upper connector on the wire harness to perform this procedure. Tools Required: • Phillips Head Screwdriver • Digital Multimeter • Jumper wire (only if your multimeter doesn’t have a continuity setting) •...

  • Page 47: Heart Rate Receiver

    PAGE 47 7. HEART RATE RECEIVER: The heart rate receiver runs off of DC voltage supplied from the upper display board. The display board will power the receiver by sending 5Vdc across the black and red wires. When the heart rate system receives a transmission signal from the chest strap or Contact Heart Rate grips, it will send a low DC voltage signal back to the upper board across the yellow and black wires.

  • Page 48: Black & White

    PAGE 48 If the CHR Grip is not working properly with a Pulse Simulator or when touching the grips, this is what you should see on your meter: TABLE C WIRES OHMS RED & BLACK 5Vdc No reading RED & WHITE 3.2Vdc (reading will be No reading steady)
  • Page 49 PAGE 49 TABLE C WIRES OHMS RED & BLACK 5Vdc 0 ohms RED & YELLOW 4.2Vdc 0 ohms BLACK & YELLOW .6Vdc (reading will be 9.85M ohms (reading will steady) be steady) If you get the readings from TABLE B and the upper display board still doesn’t show a heart rate output then the upper board is bad and needs to be replaced.

  • Page 50: Removal And Replacement Of Components

    PAGE 50 REMOVAL AND REPLACEMENT OF COMPONENTS CRANK ARM (Removal): 1. Take the set screw out for the adjustment knob completely out and then remove the adjustment knob by turning it counterclockwise. 2. Remove the red handle by turning it counterclockwise. 3.
  • Page 51 PAGE 51 CRANKSHAFT REMOVAL & REPLACEMENT INSTRUCTIONS Tools Required: 10mm Allen Wrench 6mm Allen Wrench 2.5mm Allen Wrench 10mm Socket & Socket Wrench Phillips Head Screw Driver Rubber Mallet Instructions: 1. Remove the crankshaft covers on both sides by removing the two Phillips head screws located on the covers.
  • Page 52 PAGE 52 ELLIPTIMILL DRIVE BELT REMOVAL & REPLACEMENT INSTRUCTIONS Tools Required: 4mm Allen Wrench 6mm Allen Wrench 10mm Allen Wrench & Socket 14mm Allen Wrench 17mm Allen Wrench & Socket STEP 1 STEP 2 Using a allen wrench, loosen all three Using a 10mm allen socket wrench,...
  • Page 53 Remove the old drive belt and replace it Using a 14mm socket wrench, loosen and with the new belt. remove the nut and remove the magnetic flywheel bracket NOTE: FOLLOW THE STEPS IN REVERSE TO REASSEMBLE THE ELLIPTICAL. PLEASE CALL LANDICE TECHNICAL SERVICE 1-800-526-3423 FOR FURTHER ASSISTENCE...
  • Page 54 PAGE 54 ELLIPTIMILL BEARING REMOVAL & REPLACEMENT Tools Required: 4mm Allen Wrench 6mm Allen Wrench 10mm Allen Wrench & Socket 17mm Allen Wrench & Socket Hammer & Punch C-Clamp STEP 2 STEP 1 Using a allen wrench, loosen all Using a 10mm allen socket wrench, loosen and three allen bolts on the tensioning...
  • Page 55 Using a hammer gently tap both bearing in place on Using a clamp and two pieces of wood press the either side of the elliptical bearings back into place NOTE: FOLLOW THE STEPS IN REVERSE TO REASSEMBLE THE ELLIPTICAL PLEASE CALL LANDICE TECHNICAL SERVICE 1-800-526-3423...
  • Page 56 PAGE 56 LED CONFIGURATIONS: RELAY BOARD The relay board is designed with diagnostic LED lights. The LED’s are color coded according to their specific function. Green indicates should always be ON when power is supplied to the elliptical. Here is a list of each LED and whit it signifies: +12V (green) –...
  • Page 57 PAGE 57 Calibration Instructions for Brake Controller Tools Needed: Phillips Head Screw Driver. Instructions: 1. Release the brake cable from the controller. To do so, pull on the brake cable to give it some slack, unwrap it around the white brake controller knob and pop it out of the notch.
  • Page 58 PAGE 58 NOTE: YOU MAY HAVE TO ADJUST THE KNOB ON THE BRAKE CONTROLLER AS WELL AS THE BRAKE CABLE TO GET THE TRUE RESISTANCE. HERE’S HOW: 1. First, bring the resistance down from 20 to 1 and make sure the white nylon piece touches the bottom of the green part of the brake system **(See Fig.
  • Page 59 PAGE 59 PRESS START, MACHINE WONT TURN ON, NO LIGHTS TO THE UPPER DISPLAY 1. Check to make sure Is the GREEN LED on 120Vac is coming out the power pack lit? of the wall outlet. 2. Replace Power Pack. 1.
  • Page 60 PAGE 60 DISPLAY LIGHTS UP, START TO USE THE MACHINE BUT THERE IS NO SPEED FEEDBACK IN SPEED WINDOW. Adjust sensor: Take off the cover at the front of the 1. Loosen phillips machine and the left outside frame head screw that cover.
  • Page 61 PAGE 61 PRESS START, NO RESISTANCE, ERROR DETECTED IN BRAKE CONTROLLER Enter Diagnostic Mode: ON PT’S: DISPLAY & START Does the effort level increase when ON CT’S: NEXT & START you press the effort ON ET’S: MENU & START + button? Does the brake system go up and down? Check the harness for Calibrate the...
  • Page 62 PAGE 62 ELLIPTIMILL WIRE SCHEMATIC...
  • Page 63 PAGE 63 ELLIPTIMILL MAIN HARNESS...
  • Page 64 PAGE 64 LVS 2 GENERATION FOR ELLIPTIMILL...
  • Page 65 PAGE 65 LVS2 RETROFIT INSTRUCTIONS TOOLS NEEDED: • 6/32 drill bit (starter bit). • 3/8 drill bit. • ½ inch drill bit. • Tape measure, ruler, or t-square. • Drill • Fine grit sand paper to remove burr’s. 1. Take the upright end caps and upper console off of the control panel. 2.
  • Page 66 PAGE 66 6. Next take off the outer left stride cover. You will need to drill out holes for the cable & power connector’s. Measure 3 ½ inches from the bottom of the stride cover, in line with the bottom left hole for the mounting screw, and mark it with a pencil to drill your hole.
  • Page 67 PAGE 67 INDEX Accessing Diagnostic Features PT…………………………………………………….Page 36 CT…………………………………………………….Page 36 ET…………………………………………………….Page 36 Assembly Instructions Assembling Elliptimill………………………………...Page 15-21 DCP Instructions…………………………………….Page 22 LVS2 Instructions…………………………………..Page 23-25 LVS2 RetroFit Instructions………………………….Page 65-66 Bearings Crank Bearing………………………………………..Pages 31, 37, 51 Isolation Bearing……………………………………..Page 31 Brake Controller Parts Definition……………………………………..Page 37 Calibration…………………………………………...Page 57, 58 Flow Chart…………………………………………...Page 61 Button Feedback…………………………………………….Page 45...
  • Page 68 PAGE 68 Faceplate Parts Definition………………………………………..Page 38 Testing Component…………………………………..Page 44 Flowcharts Brake Controller………………………………………Page 61 Speed Sensor……………………………………………Page 60 Upper Display…………………………………………..Page 59 Harness, Main upper Parts Definition…………………………………………Page 38 Wiring Schematic……………………………………….Page 63 HRC Dual Receiver Parts Definition………………………………………….Page 38 Testing Component……………………………………...Page 47, 48, 49 LVS2 Assembly Instructions…………………………………...Page 22 RetroFit Instructions…………………………………….Page 65, 66 Pedal Tube...

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