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8.
Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can carry
out some easy checks before calling for service,please see below.
Warning! Don't try to repair the appliance yourself. If theproblem persists after you have made the checks mentioned below,
contact a qualified electrician, authorized service engineer or the shop where you purchased the product.
Problem
Appliance is not
working correctly
Odours from the
compartments
Noise from the
appliance
If you are experiencing a problem with your appliance, please check
the following before contacing the after-sales service.
Your appliance does not operate
Check if:
• There is power
• The plug is connected to the socket correctly
• The socket fuse or the mains fuse has blown
• The socket is faulty. To check this, plug another working
appliance into the same socket.
Your appliance is performing poorly
Check if:
• The appliance is overloaded
• The doors are closed properly
• There is any dust on the condenser
• There is an adequate distance between the appliance
and surrounding walls
Possible Cause
Power not switched on.
Faulty circuit fuse.
The ambient temperature is too
low.
Automatic defrost cycle in
operation / appliance has just
been switched on.
The interior may need to be
cleaned.
Some food, containers or
wrapping causes odours.
Check whether the power cord is plugged into the power outlet
properly.
Check the fuse or circuit of your power supply, replace if necessary.
Try setting the chamber temperature to a colder level to solve this
problem.
It is normal that the freezer is not operating during the automatic
defrost cycle, or for a short time after the appliance is switched on
to protect the compressor.
Clean the interior.
Remove food wrappers, if possible.
Your appliance is operating noisily
The following noises can be heard during normal operation
of the appliance.
Cracking (ice cracking) noise occurs:
• During automatic defrosting.
• When the appliance is cooled or warmed (due to
expansion of appliance material).
• Clicking noise occurs: When the thermostat switches
the compressor on/ off.
• Motor noise: Indicates the compressor is operating
normally. The compressor may cause more noise for a
short time when it is first activated.
• Bubbling noise and splashing occurs: Due to the flow
of the refrigerant in the tubes of the system.
• Water flowing noise occurs: Due to water flowing to
the evaporation container. This noise is normal during
defrosting.
• Air blowing noise occurs: During normal operation of
the system due to the circulation of air.
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Solution
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