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7.
Troubleshooting
Before calling for service, please first read the following table: this could save you time and money.
Error type
Fig. 7.1
Condenser
Meaning
"Failure" Warning
There is/are some part(s) out of order or there
is a failure in the cooling process.
The product is plugged for the first time or a
long-time power interruption for 1 hour.
Why
If you are experiencing a problem with your appliance, please check
the following before contacing the after-sales service.
Only a qualified service engineer should service the appliance and
only approved spare parts should be used.
Isolate the electricity supply before carrying out any
n
n
maintenance.
Your appliance does not operate
Check if:
• There is power
• The plug is connected to the socket correctly
• The socket fuse or the mains fuse has blown
• The socket is faulty. To check this, plug another working
appliance into the same socket.
Your appliance is performing poorly
Check if:
• The appliance is overloaded
• The doors are closed properly
• There is any dust on the condenser (Fig. 7.1)
• There is an adequate distance between the appliance
and surrounding walls. Please refer to Installation
chapter.
Your appliance is operating noisily
The following noises can be heard during normal operation
of the appliance.
• Cracking (ice cracking) noise occurs: During
automatic defrosting. When the appliance is cooled or
warmed (due to expansion of appliance material).
• Motor noise: Indicates the compressor is operating
normally. The compressor may cause more noise for a
short time when it is first activated.
• Bubbling noise and splashing occurs: Due to the flow
of the refrigerant in the tubes of the system.
• Air blowing noise occurs: During normal operation of
the system due to the circulation of air.
14
What to do
Check the door is open or not and check if
the product working 1 hour. If the door is not
open and the product had worked 1 hour,
call service for assistance as soon as possible.
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