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PHONE USER GUIDE -
Placing an Internal Call
 Lift handset
 Dial extension or press a
speed dial
Placing an External Call
 Lift handset
 Dial access code 8/9 +
number
Answering a Call
 Lift handset, press Line key if
necessary OR
 Press headset or speaker
button
Placing a Call on Hold
 While on a call press
Hold
 Line key will flash
 Press
Hold
twice to place a
call on hold that can only be
retrieved by you
Note: A held call will ring back
after 2 minutes
Retrieving a Held Call
 Press the Flashing Line Key
Redial
 Press the
Redial
button
 To scroll, press up or down
 To dial, press the * or # key
Directory
 Press
Directory
to open the
directory menu
Transferring a Call
Blind Transfer
 While on a call, press
Transfer
 Dial number or press a speed
dial
 Hang up to complete the
transfer
Consult Transfer
 While on a call, press
Transfer
 Dial number or press a speed
dial
 Wait for an answer, then
announce the call
 Hang up to complete the
transfer OR
 Press the flashing line key to
abandon the transfer and
return to the original call
SV9500
Conference Calls
 While on a call press
 Dial the number
 Wait for an answer, then
announce the conference call
 Press the
Conf
softkey and all
parties will be connected
Call Forwarding
Send all of your calls to a specific
extension or outside the office
To Activate
 Lift handset or press
 Press
FWD
 Dial extension or access code
8/9+ number
 Receive service set tone. LED
light on button will light up
 Press
Speaker
To Cancel
 Lift handset or press
 Press FWD, LED on the light
will shut off
 Press
Speaker
Transfer
Speaker
Speaker

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Summary of Contents for Loffler SV9500

  • Page 1 PHONE USER GUIDE - SV9500 Placing an Internal Call Redial Conference Calls  Lift handset  Press the Redial button  While on a call press Transfer  Dial extension or press a  To scroll, press up or down ...
  • Page 2 Located in the Top Center of the ringing Training Links: phone, when you have a voicemail, this will be lit up red Programming a One Touch http://www.loffler.com/support/training Button /voice-solution-training/nec-telephony- SoftKeys Any button on your phone that does phone-systems/ The softkeys are the buttons located...