Loffler MITEL 6920 User Manual

PHONE USER GUIDE –
Placing an Internal Call
· Lift handset
· Dial extension or press a
speed dial
Placing an External Call
· Lift handset
· Dial access code 9 + number
Answering a Call
· Lift handset OR
· Press headset or speaker
button
Placing a Call on Hold
· While on a call press
· Line key will flash
Note: A held call will ring back
after 1 minute
Retrieving a Held Call
· Press OR Pick
the flashing line key
Redial
· Press
twice to call
back the last number
dialed
Changing Availability State
· Press
State
· Choose the desired state and
press Save
Park
· Press the Park Button
· Dial in an extension to Park
the call
· To retrieve the Parked Call,
press unpark and dial the
extension
Transferring a Call
Blind Transfer
· While on a call, press
· Dial 9 + number or press a
speed dial or dial an extension
· Press
· Hang up
Consult Transfer
· While on a call, press
· Dial 9 + number or press a
speed dial or dial an extension
· Wait for an answer, then
announce the call
Up OR
· Hang up to complete the
transfer
Transfer to Voicemail
· Press
· Dial an extension or press a
speed dial
· Press
· Press
MITEL 6920
Transfer
Transfer
Transfer
Transfer
To VM
Conference Calls
· While on a call, press
Conference
· Dial 6+ number or press a
speed dial or dial an extension
· Press
Conference again and
all parties will be connected
Note: You can hang up the call and
the other two parties will still be
connected, or you can press drop
to drop the highlighted caller
Message Waiting Light
Located in the Top Right-Hand
Corner of the phone, when you have
a voicemail, this will be lit up red
Hot-Desking
Allows you to assign another phone
as your phone
Logging In
· Press
· Press
Assign
· Enter Extension
· Enter Voicemail Password
· Press
Enter