Chamberlain HD750WF Manual
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Chamberlain HD750WF Manual

Chamberlain HD750WF Manual

3/4 hps belt drive garage door opener with myq smartphone control
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3/4 hps
*
Belt Drive
Garage Door Opener with
MyQ
®
Smartphone Control
Model HD750WF
FOR RESIDENTIAL USE ONLY
Write down the MyQ
®
serial number
located on the garage door opener:
* Horsepower similar (hps) designates that this garage
door opener system meets Chamberlain's pulling force
specification for a 3/4 horsepower garage door opener.
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System
properly aligned.
■ Periodic checks of the garage door opener are required to ensure safe operation.
■ The model number label is located on the left side panel of your garage door
opener.
■ This garage door opener is compatible with MyQ
accessories.
■ DO NOT install on a one-piece door if using devices or features providing
unattended close. Unattended devices and features are to be used ONLY with
sectional doors.
®
is connected and
®
®
and Security+ 2.0
CONTENTS
Preparation . . . . . . . . . . . . . . . .1-4
Assembly . . . . . . . . . . . . . . . . .5-9
Installation . . . . . . . . . . . . . . 10-27
Adjustments . . . . . . . . . . . . . 28-30
®
Get Connected . . . . . . . . . . . . . . 31
Operation . . . . . . . . . . . . . . . 32-36
Maintenance . . . . . . . . . . . . . . . 37
Troubleshooting. . . . . . . . . . . 38-39
Accessories. . . . . . . . . . . . . . . . 40
Warranty. . . . . . . . . . . . . . . . . . 41
Repair Parts . . . . . . . . . . . . . 42-43
www.chamberlain.com
www.mychamberlain.com
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196

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  • Page 1: Table Of Contents

    * Horsepower similar (hps) designates that this garage The Chamberlain Group, Inc. door opener system meets Chamberlain’s pulling force 845 Larch Avenue specification for a 3/4 horsepower garage door opener. Elmhurst, Illinois 60126-1196...

  • Page 2: Preparation

    Preparation Safety Symbol and Signal Word Review Check the Door This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
  • Page 3 No Wi-Fi signal. Try one of the following: • Move your router closer to the garage door opener to minimize interference from walls and other objects • Buy a Chamberlain MyQ ® Internet Gateway (CIGBU) see page 40 • Buy a Wi-Fi range extender Visit wifihelp.chamberlain.com for more details...
  • Page 4 Preparation Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are not included in this manual.
  • Page 5 Preparation Hardware ASSEMBLY INSTALLATION Bolt Bolt Self-Threading Screw Lag Screw 5/16"-9x1-5/8" (4) 1/4"-20x1-3/4" 1/4"-14x5/8" (2) Clevis Pin 5/16"x1-1/2" Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4" Threaded Shaft with Hex Bolt 5/16"-18x7/8" (4) Spring Carriage Bolt Wing Nut 1/4"-20 (2) Trolley Nut 1/4"-20x1/2"...

  • Page 6: Assembly

    Assembly STEP 1 Assemble the rail and install the trolley SLIDE TO STOPS To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the ON TOP AND rail. SIDES OF Outer Trolley “U” BRACKET To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window”...
  • Page 7 Assembly Bolts (Mounted in the STEP 2 Fasten the rail to the motor unit garage door opener) “U” Bracket Bolt 1/4"-20x1-3/4" To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. Cover Protection 1.
  • Page 8 Assembly CORRECT STEP 3 Install the idler pulley Rail Tab 1. Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass approximately 12" (30 cm) of belt through the window. Keep the ribbed side toward the rail, and allow it to hang until Assembly Step 4.
  • Page 9 Assembly STEP 4 Install the belt Figure 1 1. Pull the belt around the idler pulley and toward the trolley. The ribbed side must contact the Trolley Connector pulley. Figure 2 2. Hook the trolley connector into the retaining slot on the trolley as shown (Figure 1). 3.
  • Page 10 Assembly STEP 5 Tighten the belt STEP 6 Install the sprocket cover 1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools. Remove the screwdriver. 2.

  • Page 11: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 9. Install wall-mounted garage door control: 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An within sight of the garage door.
  • Page 12 Installation STEP 1 Determine the header bracket location OPTIONAL CEILING MOUNT Header Wall FOR HEADER BRACKET Vertical Centerline of Garage Door Structural Supports Unfinished Ceiling To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 13 Installation STEP 2 Install the header bracket OPTION B CEILING INSTALLATION You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the 1. Extend the vertical centerline onto the ceiling as shown. instructions which will work best for your particular requirements.
  • Page 14 Installation STEP 3 Attach the rail to the header bracket STEP 4 Position the garage door opener 1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
  • Page 15 Installation STEP 5 Hang the garage door opener 1. On finished ceilings, use the lag screws to attach a support bracket (not provided) to the structural supports before installing the garage door opener. 2. Make sure the garage door opener is aligned with the header bracket. Measure the distance from each side of the garage door opener to the support bracket.
  • Page 16 Installation STEP 6 Install the light bulbs STEP 7 Attach the emergency release rope and handle To prevent possible OVERHEATING of the end panel or light socket: To prevent possible SERIOUS INJURY or DEATH from a falling garage door: Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light If possible, use emergency release handle to disengage trolley ONLY when garage door is bulbs.
  • Page 17 Installation Metal or light weight doors using a vertical angle iron brace between the door panel support and STEP 8 Install the door bracket the door bracket: Drill 3/16" fastening holes. Secure the door bracket using the two 1/4"-14x5/8" self threading screws.
  • Page 18 Installation Header Wall STEP 8 Install the door bracket (continued) 2x4 Support (Finished Ceiling) OPTION B ONE-PIECE DOORS Header Bracket 1. Center the door bracket on the top of the door, in line with the header bracket as shown. 2. Mark either the left and right, or the top and bottom holes. Metal Doors: Door Bracket Drill 3/16"...
  • Page 19 Installation STEP 9 Connect the door arm to the trolley CORRECT INCORRECT Straight Installation will vary according to the garage door type. Follow the instructions which apply to your door. Straight Door Curved Door Arm OPTION A Curved SECTIONAL DOORS Door Door (Groove...
  • Page 20 Installation CORRECT STEP 9 Connect the door arm to the trolley (continued) INCORRECT OPTION B ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Straight Door Straight 1. Close the door. Disconnect the trolley by pulling the emergency release handle. Door Arm 2.
  • Page 21 INTRODUCTION Older Chamberlain door controls and third party products are not compatible. Install the door control GANG BOX within sight of the door at a minimum height of 5 feet (1.5 m) where small children cannot reach, and DRYWALL away from the moving parts of the door.
  • Page 22 Installation STEP 11 Wire the door control to the garage door opener STEP 12 Attach the warning labels 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. HARDWARE 2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.
  • Page 23 Installation ® HARDWARE STEP 13 Install the Protector System Carriage Bolt Wing Nut 1/4"-20x1/2" 1/4"-20 Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should sensor.
  • Page 24 Installation ® OPTION C STEP 13 Install the Protector System (continued) FLOOR INSTALLATION OPTION B WALL INSTALLATION Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. 1. Carefully measure the position of both sensor brackets so they will be the same distance from the If additional clearance is needed an extension bracket (not provided) or wood blocks can be used.
  • Page 25 Installation STEP 14 Wire the Safety Reversing Sensors Staple If your garage already has wires installed for the safety reversing sensors, proceed to page 25. HARDWARE Insulated Staple (Not Shown) 7/16" (11 mm) OPTION A INSTALLATION WITHOUT PRE-WIRING 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples.
  • Page 26 Installation STEP 14 Wire the Safety Reversing Sensors (continued) Pre-installed Safety reversing OPTION B wires PRE-WIRED INSTALLATION 7/16" sensor wires (11 mm) 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall.
  • Page 27 Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect power OPTION A TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: OPTION B Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE PERMANENT WIRING...
  • Page 28 Installation IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: STEP 16 Aligning the safety reversing sensors 1. Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned correctly. 2.

  • Page 29: Adjustments

    Adjustments Introduction One-Piece Doors Only When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing.
  • Page 30 Adjustments PROGRAMMING BUTTONS STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. DOWN Button Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
  • Page 31 Adjustments ® STEP 2 Test the Safety Reversal System STEP 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

  • Page 32: Myq Smartphone Control

    Congratulations you've successfully completed the setup. Enjoy MyQ Smartphone Control! In addition to controlling your garage door opener you can control your house lighting with additional ® accessories, see page 40. NOTES: To erase the Wi-Fi settings, see page 36. To learn more go to wifihelp.chamberlain.com.

  • Page 33: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 9. After ANY adjustments are made, the safety reversal system MUST be tested. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate 10.
  • Page 34 Operation Using your Garage Door Opener To Open the Door Manually The garage door opener can be activated with a wall-mounted door control, remote control, ® ® wireless keyless entry, MyQ Smartphone Control app or MyQ Garage Door Monitor. When the door is closed and the garage door opener is activated the door will open.
  • Page 35 Operation To turn the Light feature on or off (Factory default is On): Door Control Turn OFF: SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, 1. Close the garage door. press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door 2.
  • Page 36 This feature is NOT intended to be the primary method of closing the door. A keyless entry included) may be necessary for certain vehicles. Visit bridge.chamberlain.com to find out if a Bridge is should be installed in the event of an accidental lock out when using this feature.
  • Page 37 (Approximately 6 seconds). ® ERASE A MyQ ACCOUNT ® 1. Go to www.mychamberlain.com to access your MyQ account. 2. Click on the "Account" tab. 3. Click "Edit User". 4. Click "Delete this account". 5. Click "Delete". Go to wifihelp.chamberlain.com for more details.

  • Page 38: Maintenance

    Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. Check to be sure door opens and closes fully. Adjust if necessary, see page 28. Test the safety reversal system. Adjust if necessary, see page 30. To prevent possible SERIOUS INJURY or DEATH: EVERY YEAR NEVER allow small children near batteries.

  • Page 39: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Down Arrow Flash(es) Flash(es) Safety sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected The garage door opener will not close and the light bulbs flash.
  • Page 40 Wi-Fi troubleshooting Verify the lock feature is not activated on the door control. If your black adjustment button is not solid green go to wifihelp.chamberlain.com. Reprogram the remote control. If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly.

  • Page 41: Accessories

    Remote Control: AGDMEV Garage Door Monitor: To allow an 8 foot (2.4 m) door to (Optional) For safety reversing Works with ALL Chamberlain Monitor open/closed status for open fully. sensor installation onto the wall openers from 1993-present. up to 4 MyQ compatible garage ®...

  • Page 42: Warranty

    CHAMBERLAIN LIMITED WARRANTY ® The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence ® in which this product is originally installed, that it is free from defects in materials and/or workmanship for a STOP! specifi...

  • Page 43: Repair Parts

    Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number Belt 41A5250 Curved Door Arm 178B35 Pulley 144C54 Door Bracket with Clevis 41A5047-1 Pin and Fastener Master Link 4A1008 Emergency Release Rope 41A2828 Rail 41A5665 and Handle Trolley Assembly 41C5141-2 Header Bracket with...
  • Page 44 End Panel for Receiver Logic Board with light socket 041D8214 Receiver Logic Board 050DCTWF 10 Travel Module 041A7114-7 © 2014, The Chamberlain Group, Inc. All Rights Reserved Wi-Fi ® is a registered trademark of Wi-Fi Alliance App Store is a service mark of Apple Inc.

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