Problems With Your Portable Washer; Troubleshooting Guide / Service For Your Portable Washer - Avanti CTW14X0W-IS Instruction Manual

PROBLEMS WITH YOUR PORTABLE WASHER?

You can solve many common portable washer problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling the servicer.
PROBLEM
Washer does not operate.
No water or insufficient water supply.
The washing machine does not drain.
Washing machine vibrates or is too noisy.
Washing machine does not spin.
Display shows Error Code "E 0"
Description: Malfunction in the Water Supply
Valve
Display shows Error Code "E 3"
Description: Unit is unbalanced.
Display shows Error Code "E 1"
Description: Malfunction of the Water Drain
pump.
Display shows Error Code "E 2"
Description: Top Lid has been opened during
operation
We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti portable washers. With the purchase of your Avanti portable washer,
you can be confident that if you ever need additional information or assistance, the Avanti Products
Customer Service Team will be here for you. Just call us toll-free.
Product Information
800-323-5029
Part Orders
800-220-5570
In-Home Repair Service
800-220-5570
TROUBLESHOOTING GUIDE
SERVICE FOR YOUR PORTABLE WASHER
AVANTI PRODUCTS CUSTOMER SERVICES
POSSIBLE CAUSE
Not plugged in.
The circuit breaker tripped or a blown fuse.
The lid is not closed.
Make sure the water source is turned on.
The water source faucet is not turned on.
The water source hose is frozen.
The water intake hose is bent.
The filter on the water intake hose is clogged.
The drain hose is squashed or bent.
Check to assure that the washer is level.
The washing machine is touching another object.
The laundry load is not balanced.
The lid is not closed.
The washer is not on a level surface.
No water,
Water supply valve time-out,
Water valve is clogged.
Unit becomes unbalanced during operation.
Stop the unit, shift the load evenly, restart.
Water drain pump malfunctioned.
Close the top lid and press the START/PAUSE
button to continue the wash cycle.
Whatever your questions are about our products,
help is available.
You may order parts and accessories that will be
delivered directly to your home by personal
check, money order, Master Card, or Visa.
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your portable washer inside and out.
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