ADTRAN ESU LT User Manual page 8

Post-Sale Support
Your reseller should serve as the first point of contact for support. If additional support is
needed, the ADTRAN Support web site provides a variety of support services such as a
searchable knowledge base, updated firmware releases, latest product documentation,
service request ticket generation and trouble-shooting tools. All of this, and more, is
available at:
When needed, further post-sales assistance is available by calling our Technical Support
Center. Please have your unit serial number available when you call.
Installation and Maintenance Support
The ADTRAN Custom Extended Services (ACES) program offers multiple types and
levels of installation and maintenance services which allow you to choose the kind of
assistance you need. This support is available at:
For questions, call the ACES Help Desk.
Training
The Enterprise Network (EN) Technical Training Department offers training on our most
popular products. These courses include overviews on product features and functions
while covering applications of ADTRAN's product lines. ADTRAN provides a variety of
training options, including customized training and courses taught at our facilities or at
your site. For more information about training, please contact your Territory Manager or
the Enterprise Training Coordinator.
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http://support.adtran.com
Technical Support
http://www.adtran.com/aces
ACES Help Desk
Training Phone
Training Fax
Training Email
ESU LT User Manual
(888) 4ADTRAN
(888) 874-ACES (2237)
(800) 615-1176, ext. 7500
(256) 963-6700
training@adtran.com
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