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en Troubleshooting
Fault
Drum does not turn, water
does not flow in.
Heavy foam build-up
cannot be actuated.
Noise
Fault
Rushing, hissing noise.
Longer, whirring noise be-
fore the start of the wash
cycle or fabric softening.
Brief whirring noise after
switching on the appliance.
Loud noises during the spin
cycle.
Banging noises, rattling in
the drain pump.
62
Cause
Load detection is active.
Detergent dosage is too
high.
Intelligent dosing is not in-
tended for this programme.
Programme progress does
not allow intelligent dosing.
Cause
Water is flushed under pres-
sure into the detergent
drawer.
Intelligent dosing system dis-
penses detergent or care
products.
Intelligent dosing system
carries out a function test.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
Foreign bodies have got into
the drain pump.
troubleshooting
Not a fault – no action required.
▶
Note: The load detection can take up
to two minutes.
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
If intelligent dosing is activated, re-
▶
duce the "basic dosage"
→ Page 43.
If you dose manually, reduce the
▶
amount of detergent for the next
washing cycle with the same load.
Not a fault – no action required.
▶
No remedial action possible.
troubleshooting
Not a fault – normal operating
▶
noise.
Not a fault – normal operating
▶
noise.
Not a fault – normal operating
▶
noise.
Aligning the appliance
▶
Secure the appliance feet. Aligning
▶
the appliance
Removing the transit bolts
▶
→ "Cleaning the drain pump",
▶
Page 52
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