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en Troubleshooting
Fault
The programme does not
start.
The door cannot be opened.
The water is not draining.
60
Cause
The pump for the intelligent
dosing system is blocked.
is activated.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
is activated.
The water outlet hose is con-
nected too high.
troubleshooting
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 50
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 68
Note: You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→ "Buttons", Page 25
Continue the programme by select-
▶
ing or and pressing
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 41
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 40
Start the programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 66
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 52
Continue the programme by select-
▶
ing or and pressing
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 41
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 71
.
.
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