Uplink 4550-CF Installation & User Manual

4g cellular alarm communicator

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4G CELLULAR ALARM COMMUNICATOR
WIRELESS COMMERCIAL FIRE APPLICATION
FOR SECONDARY COMMUNICATIONS
INSTALLATION
USER'S GUIDE
PRODUCT ID # 202132UP455013
®
4550-CF
&

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Summary of Contents for Uplink 4550-CF

  • Page 1 ® 4550-CF 4G CELLULAR ALARM COMMUNICATOR WIRELESS COMMERCIAL FIRE APPLICATION FOR SECONDARY COMMUNICATIONS INSTALLATION & USER’S GUIDE PRODUCT ID # 202132UP455013...
  • Page 2 4550-CF 4550-CF © 2013 Uplink Security LLC. All rights reserved. Uplink is a trademark of Uplink Security LLC. No part of this publication may be reproduced or used in any form without permission in writing from Uplink. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems.
  • Page 3: Table Of Contents

    B. DIP Switch Settings ..............16 C. LEDs .....................17-19 D. Locating and Installing the 4550-CF ..........20-23 E. Connecting the 4550-CF to the Alarm Panel & Telephone Jack ...24-26 F. Activating the 4550-CF Unit ............27-28 G. Programming and Central Station Reporting .......29-31 H.
  • Page 4: Introduction

    TELCO connection is compromised, or if no TELCO connection is present, the 4550-CF will “intercept ” the alarm panel’s digital dialer output when the panel has an event to report, and communicate with the panel as if it were a central station alarm receiver.
  • Page 5: Key Features

    Network as the communications path for sending event information. C. Panel to 4550-CF Cable Supervision. Monitors continuity of the cable connecting the panel’s telephone dialer to the 4550-CF. This feature is activated through the web site www.uplink.com or by calling Uplink Customer Service at 1-888-9-UPLINK (1-888-987-5465).
  • Page 6 • No Central Station Acknowledgement • AC Loss • Low or Missing Battery • Telco Line Loss • Panel/MODEL 4550-CF Cable Supervision Trouble • Activation of Input(s) • Unit Disabled by Dealer Command • Watchdog Circuit Activation • Catastrophic Failure Condition F.
  • Page 7 Received Signal Strength reading e. programming inputs and other internally generated events L. UL Listed. The Model 4550-CF unit is UL Listed and conforms to UL Standard 864 for Control Units and Accessories for commercial fire alarm systems, as well as UL Standard 1635 Digital Alarm Communicator System Units.
  • Page 8: Warranty Information And Liability Waiver

    12-month warranty period, Uplink will, at its sole option and at no charge, repair or replace it or arrange for its repair or replacement. Uplink’s agreement to repair (using new or...
  • Page 9: Limitations Of Liability

    The warranty set forth furthermore does not cover Uplink Devices that (a) have been improperly installed, operated, or serviced; (b) have been tampered with; or (c) have been subjected to environmental extremes.
  • Page 10 AND LIABILITY WAIVER (cont.) MORE RELATED OR UNRELATED CLAIMS EXCEED AN AMOUNT EQUAL TO THE AGGREGATE AMOUNT PAID BY THE CLAIMANT FOR UPLINK SERVICE DURING THE 12 MONTH PERIOD PRECEDING THE DATE OF THE EARLIEST EVENT GIVING RISE TO THE SUBJECT CLAIM(S).
  • Page 11: Fcc And Industry Canada Regulatory Compliance

    4G CELLULAR ALARM COMMUNICATOR FCC & INDUSTRY CANADA REGULATORY COMPLIANCE Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 12: Part 68

    This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of the cover of the 4550-CF is a label that contains the product identifier, US: 3F0MO00BANYNETFDM. If requested, this number must be provided to the telephone company.
  • Page 13 The 4550-CF is not designed to be repaired in the field by an Installer. Repairs to this unit should only be undertaken by qualified Uplink Security personnel.
  • Page 14: Fcc Rf Exposure Information

    ® 4550-CF FCC RF EXPOSURE INFORMATION In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters.
  • Page 15: Technical Support

    Technical support requires the caller to provide: • Login name • Password • Serial number of the 4550-CF UPLINK Technical Support 3330 Cumberland Blvd. SE Suite 700 Atlanta, GA 30339 1-888-9-Uplink (1-888-987-5465) Fax: 770-693-3501 For Customer Support, call 888-987-5465, or visit www.uplink.com...
  • Page 16: Installation

    ® 4550-CF INSTALLATION NOTICE TO USERS, INSTALLERS, AUTHORITIES HAVING JURISDICTION AND OTHER INVOLVED PARTIES This product incorporates field-programmable software which can be changed over the GSM Wireless connection. In order for the product to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarm Systems, UL 864, certain programming features or options must be limited to specific values.
  • Page 17: Dip Switch Settings

    4G CELLULAR ALARM COMMUNICATOR INSTALLATION (cont.) B. DIP Switch Settings The 4550 has a four-position dipswitch. The dipswitches function as follows: SWITCH NO. SETTING FUNCTION S1: Default Load Normal Operations Load Defaults S2: Over-the-Air (OTA) OTA configuration allowed Operation OTA configuration blocked S3: Battery Mode Normal Operation Override...
  • Page 18: Leds

    ® 4550-CF INSTALLATION (cont.) C. LEDs UL Note: the LEDs inside the product are for installer use only. They may not be used to comply with any specitic UL section. Normal Mode: Upon initial power up, the 5 LEDs on the 4550 will begin to function...
  • Page 19 4G CELLULAR ALARM COMMUNICATOR INSTALLATION (cont.) LED STATUS MEANING Trouble LED (#3) GREEN All 3 Output Relays Normal One or more Output Relay Off-Normal GSM Comm LED (#4) GREEN Unit registered on the network Flashing Waiting for an ACK from the Central Station Unit not registered or No Cellular Network Heartbeat LED (#5) GREEN...
  • Page 20 ® 4550-CF INSTALLATION (cont.) RSSI Mode: When the 4550 is placed in Received Signal Strength Indicator (RSSI) Mode by turning Dipswitch S4 to ON, the five LEDs indicate the following signal strength information: RECEIVED SIGNAL APPEARANCE OF LEDs (#1 thru #5) STRENGTH ≥...
  • Page 21: Locating And Installing The 4550-Cf

    INSTALLATION (cont.) D. Locating and Installing the 4550-CF The Model 4550-CF unit comes in a metal enclosure. The installer needs to supply the unit’s 16.5 VAC – 45VA transformer (For UL installations, only the Enclosed ELK TRG1640 can be used) and a 12VDC 5 AH backup battery (Recommended...
  • Page 22 Note: All Circuits are power-limited, except for battery connections. A ¼ inch To Alarm Panel spacing is required between power- limited circuits and non-power limited circuits for UL compliant installations FIGURE 1: PARTS ON THE 4550-CF PC BOARD (INSTALLATION continued next page)
  • Page 23 ALARM COMMUNICATOR INSTALLATION (cont.) Position the bottom of the 4550-CF enclosure where it will be installed. Use four (4) #6 screws and mount the unit using the four holes in the enclosure’s back. The 4550-CF unit’s dimensions are shown in Figure 2.
  • Page 24 8. Double check to make sure that the RSSI is still showing a good signal strength level. 9. Before connecting the alarm panel and the 4550-CF, first: a. Return Dipswitch #4 (S4) to the OFF position. b. Disconnect the AC transformer from its power outlet.
  • Page 25: Connecting The 4550-Cf To The Alarm Panel & Telephone Jack

    INSTALLATION (cont.) E. Connecting The 4550-CF to the Alarm Panel and Telephone Jack IMPORTANT: Make all of the connections to the 4550-CF in the powered down state. Once all of the connections have been established, turn power on. 1. First, remove AC and battery power from the 4550-CF, then proceed as follows: 2.
  • Page 26 Energized closed (N.O.) Failure to receive ACK from Central Station Energized open (N.C.) Total failure of Model 4550-CF See Figure 3 as an example of how to connect the 4550-CF to the alarm panel and the telephone line. (INSTALLATION continued next page)
  • Page 27 Model 4550-CF unit, short wires #2 and #7 together. FIGURE 3: EXAMPLE CONNECTIONS BETWEEN THE 4550-CF AND THE ALARM PANEL. REFER TO UL COMPLIANCE SECTION FOR SPECIFIC UL WIRING REQUIREMENTS AND INSTALLATION NOTES. (INSTALLATION continued next page)
  • Page 28: Activating The 4550-Cf Unit

    A confirmation box will appear saying “Congratulations, your new Uplink Account was successfully created!” Press OK. f. Select the UPLINK DEALERS new/existing dealer button at the top of the page. Enter the newly created Login Name and Password to sign into the website.
  • Page 29 Activation is complete once a successful test message is displayed. Existing Dealer 4550-CF Activation: For dealers/customers who already have an account with Uplink, go to the Uplink web site (www.uplink.com). a. Enter the Login Name and Password. Wait about 20 seconds for the next web page to completely install.
  • Page 30: Programming And Central Station Reporting

    The following parameters can be configured from the Dealer Web Site; 1. Dialer Intercept Mode Status (Default=Intercept determined by Line Monitor). The 4550-CF normally uses its built-in Telephone Line Monitoring circuit to determine whether the unit should intercept the alarm panel’s digital dialer or leave it connected to the premises telephone line.
  • Page 31 4G CELLULAR ALARM COMMUNICATOR INSTALLATION (cont.) 3. Activate/Deactivate Output Relays Output relays #1, #2 and #3 can be activated or deactivated from the Dealer Web Site. This feature allows immediate testing of the correct operation of these outputs when connected to the alarm panel. 4.
  • Page 32: Default Event/Email Messages

    DMP format event codes generated by the 4550-CF that can be sent to the central station receiver. See APPENDIX B for a list of the default event codes transmitted by the 4550-CF. H. Default Event/Email Messages Email and Text Messaging will only be available for Status events (e.g., Low Battery, Test, etc.) and state transitions on the 2 Inputs of the 4550-CF.
  • Page 33: Completing The Installation And Testing

    Reconnect the Telco Line. d. If using one or both of the inputs on the 4550-CF, check to ensure both are properly activated and report to the central station. e. If using one or more of the Output Relays on the 4550-CF, then go back to the Dealer Web Site and use the Switch Output Relay command to test each relay.
  • Page 34: Ul Compliance Section Part 1- Installation Requirements

    National Electrical Code, NFPA/70. Commercial Fire (UL 864 - Category UOXX) 1. The Model 4550-CF unit must be connected to an alarm panel that also holds a current UL 864 Listing. The Model 4550-CF must be connected to a Firelite Model MS5UD FACP.
  • Page 35 Figure 4 above. e. Installers shall secure the pull box cover. f. The AC power cable between the pull box housing and the 4550-CF must be enclosed in rigid conduit. (UL COMPLIANCE SECTION PART 1 continued next page)
  • Page 36 PS-1250-F1 or equivalent). All Batteries must be installed and replaced by qualified personnel. 6. The Model 4550-CF unit must be located within 20 feet of the alarm panel. This 20 feet is the maximum length of wire as measured within the conduit.
  • Page 37 Input No. 2 on the Model 4550-CF terminal strip. This input must be programmed as an instant activation, 24 hour reporting zone.
  • Page 38 1/4” inch away from all power-limited wiring. 17. The 4550-CF has two EOLR supervised inputs that report to the central station when activated. These inputs are disabled in the default state and must be enabled via the Dealer Web Site.
  • Page 39 2 minutes. 21. The LEDs inside of the unit are for installer use only. 22. The 4550-CF contains no user-serviceable parts. Batteries must be tested semi-annually and replaced within 5 years of manufacture or more frequently as needed.
  • Page 40: Requirements: Web-Configurable Parameters For Ul 864 Compliance

    REQUIREMENTS: WEB-CONFIGURABLE PARAMETERS FOR UL 864 COMPLIANCE The 4550-CF is configurable so that all web-configurable parameters can be in compliance with UL 864. However, it may be possible to issue an MT command and change a configuration parameter such that the 4550-CF is no longer compliant with UL 864.
  • Page 41 Dialer Protocol Type Contact ID Default Modem IIe/IIIa/IIIa Intercept Mode Intercept Per Telco Default Monitor Status Never Intercept Telco Line Permanently In- tercept Telco Line (must disconnect telco RJ cord from 4550-CF) (UL COMPLIANCE SECTION PART 2 continued next page)
  • Page 42 ® 4550-CF UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Telco Monitor Threshold Voltage Default # Of Consistent 10 Second Samples Before Telco State Accepted Default (UL COMPLIANCE SECTION PART 2 continued next page)
  • Page 43 4G CELLULAR ALARM COMMUNICATOR UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Switch Output Relay Open 1 Close 1 Open 2 Close 2 Open 3 Close 3 Normal State Of Output Relay 1 Open 1 Close...
  • Page 44 ® 4550-CF UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Configure Inputs Input 1 Normally Open, Report Alarms Input 1 Normally Open, Report Default Alarms & Troubles Input 1 Normally...
  • Page 45 4G CELLULAR ALARM COMMUNICATOR UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Radio Reset On Consecutive SMS Transmit Errors None Default Radio Reset On Period Of SMS Inactivity None 60 Minutes Default 120 Minutes 240 Minutes...
  • Page 46 ® 4550-CF UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Periodic & On Demand Tests None Daily Weekly Default Monthly Send Test Event General Enables & Disables Never Report Captured Events...
  • Page 47 4G CELLULAR ALARM COMMUNICATOR UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Time Delay Between Telco Loss And Turning On Of Mapped Output 30 Seconds 60 Seconds Default 120 Seconds 240 Seconds 600 Seconds Time Delay Between...
  • Page 48 ® 4550-CF UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Specific Event Report- ing Enables & Disables (This only controls transmissions from the 4550-CF) Undefined AC Loss/AC Restoral Low Battery/...
  • Page 49 4G CELLULAR ALARM COMMUNICATOR UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Reserved Input 1 Event/ Input 1 Event Optional Restoral Input 2 Event/ Input 2 Event Optional Restoral Undefined Undefined Output Relay 1 Mapping Yes (Note 1)
  • Page 50 ® 4550-CF UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Watchdog Trouble Optional Total Failure Optional Input 1 Event Optional Input 2 Event Optional Undefined Undefined Output Relay 2 Mapping...
  • Page 51 4G CELLULAR ALARM COMMUNICATOR UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level Watchdog Trouble Optional Total Failure Optional Input 1 Event Optional Input 2 Event Optional Undefined Undefined Output Relay 3 Mapping Yes (Note 1) Undefined AC Loss...
  • Page 52 ® 4550-CF UL COMPLIANCE SECTION PART 2 (cont.) UL 864 Command or Selectable UL 864 requirement Configuration Options requirement level SMS Transmit Attempts Ex- Optional hausted Without CS ACK Watchdog Trouble Optional Total Failure Default Optional Input 1 Event Optional...
  • Page 53: Specifications

    4G CELLULAR ALARM COMMUNICATOR SPECIFICATIONS Panel to 4550-CF Interface Line Voltage 48 VDC On-Hook Dial tone 350 + 440 Hz +/- 0.2% Distortion All tones less than 2.0% DTMF twist accuracy +/- 1 dB Panel tones +/- 0.2% Receive level minimum...
  • Page 54 ® 4550-CF SPECIFICATIONS (cont.) Phone Line Monitor On-Hook voltage 8 - 50 VDC Off-Hook current ≥ 10.0 mA Power AC Supply 16 V 40VA Normal Current (On Hook) 125 mA Maximum Current (Off Hook) 600 mA Battery standby current 20 mA Battery 12V, 5.0 AH...
  • Page 55 4G CELLULAR ALARM COMMUNICATOR SPECIFICATIONS (cont.) Environmental Temperature Range 0° to +49° C (Indoor, Dry Conditions) Humidity 0 to 93% non-condensing Physical Height 12.2 inches Width 7.5 inches Depth 3.9 inches Weight 7 pounds, 12 ounces (with battery)
  • Page 56: Dmp Event Codes

    APPENDIX A: CONTACT ID, SIA, MODEM IIe/IIIa/IIIa DMP EVENT CODES Following is a list of event codes that can be sent to the central station receiver for events generated by the 4550-CF unit: EVENT DESCRIPTION CONTACT ID SIA DC-03 MODEM lle/...
  • Page 57 4G CELLULAR ALARM COMMUNICATOR APPENDIX A: CONTACT ID, SIA, MODEM IIe/IIIa/IIIa DMP EVENT CODES (cont.) EVENT DESCRIPTION CONTACT ID SIA DC-03 MODEM lle/ DMP EVENT EVENT CODE EVENT CODE llla/lllla CODE Low Battery Restoral R302 Zs...001 Low Temperature E159 Za...A1 Low Temperature R159 Zr...A1...
  • Page 58 ® 4550-CF APPENDIX A: CONTACT ID, SIA, MODEM IIe/IIIa/IIIa DMP EVENT CODES (cont.) EVENT DESCRIPTION CONTACT ID SIA DC-03 MODEM lle/ DMP EVENT EVENT CODE EVENT CODE llla/lllla CODE Test E602 Zs...007 Trouble (generic) E300 Zt...BL Trouble Restoral R300 Zr...BL...
  • Page 59: Appendix B: 4550-Cf Default Event Codes

    APPENDIX B: MODEL 4550-CF DEFAULT EVENT CODES The 4550-CF can be set to send both the Alarm/Trouble condition and the Restoral condition for all of the events listed below. Reporting individual events can be controlled from the Dealer Web Site.
  • Page 60 ® 4550-CF APPENDIX B: MODEL 4550-CF DEFAULT EVENT CODES (cont.) EVENT DESCRIPTION CONTACT SIA DC-03 MODEM ZONE NO. ID EVENT EVENT lle/llla/llla REPORTED CODE CODE Watchdog Circuit Trouble E616 Watchdog Circuit Restoral R616 Input 1 Alarm E140 Input 1 Normal...
  • Page 61 4G CELLULAR ALARM COMMUNICATOR UPLINK 4G CELLULAR ALARM COMMUNICATOR INSTALLATION, OPERATION AND PROGRAMMING GUIDE © 2013 Uplink Security LLC. All rights reserved. Uplink is a trademark of Uplink Security LLC. GUIDE 00-25580-875 (REV. A) ® 3330 CUMBERLAND BLVD, SUITE 700, ATLANTA, GA 30339 888-987-5465 (888-9-UPLINK) WWW.UPLINK.COM...
  • Page 62 ® FOR SALES & PRODUCT INFORMATION Uplink 3330 Cumberland Blvd Suite 700 Atlanta, GA 30339 1-(888) 9-UPLINK sales@uplink.com www.uplink.com FOR TECHNICAL SUPPORT Please visit our website at www.uplink.com.

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