USE OF NON-AUTHORIZED PARTS WILL VOID THE MANUFACTURE'S WARRANTY Proper service and repair is important to the safe, reliable operation of all Hisense Equipment. The service procedures recommended by Hisense and described in this Service Guide are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.
Ref. No. in the parts list. Use of non-manufacturer's recommended parts may create shock, fire, or other hazards. Under no circumstances should the original design be modified or altered without written permission from RCA. Hisense Eassumes no liability, express or implied, arising out of any unauthorized modification of design.
Page 6
1.1.4 When replacement parts are required, be sure to use replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards and will void the manufacturer's warranty.
(3) If a foreign substance (such as water, metal, or liquid) gets inside the panel module, immediately turn off the power. Continuing to use the product may cause fire or electric shock. (4) If the product emits smoke, and abnormal smell, or makes an abnormal sound, immediately turn off the power.
Page 8
• At all times other than when adjusting and checking the product, be sure to turn OFF the POWER Button and disconnect the power cable from the power source of the TV during servicing. • To prevent electric shock and breakage of PC board, start the servicing work at least 30 seconds after the main power has been turned off.
Page 9
problems resulting from scratches on the parts, the deformation of parts, and short-circuits due to residual electric charge. • Perform a safety check when servicing is completed. Verify that the peripherals of the serviced points have not undergone any deterioration during servicing. Also verify that the screws, parts and cables removed for servicing purposes have all been returned to their proper locations in accordance with the original setup.
Page 15
Voltage VCC_PANEL 12V-Panel Power Supply Input Voltage XP7:Speaker jacket illustration definition Wire color 红 Left speaker positive wire 白 Left speaker negative wire 白 right speaker negative wire 红 Right speaker positive wire Ties,clamps and tapes: to show the positions where ties and clamps and tapes should be, for checking after servicing, Before disassemble the TV ,besure to take photes for the TV assembly example for 50A683FEVS.
2.2 TV boards part list Main board Boards function difference For Series Main chassis type 50A683FEVS 1. Lateral terminal and vertical terminal. NT72671 RSAG7.820.10588/RO 2. TCON part on the board. - 16 -...
Page 20
Factory OSD menu list: if you want to learn more about TV, you’d better read it but would not adjust the value please. The Factory menu may be have difference for diverse market and customer. Take for example. HE55A7000EUWTS Options: Write keys: - 20 -...
Page 21
Note: Check whether the Key information under the current Version is OK, if appears “NG” or such as following red surround irregular information then need rewrite the key. - 21 -...
Page 22
Factory menu Description Remark White Balance data adjusting, different source White Balance has different WB values. Before adjusting, please change to desired source. channel init TV Produce signal preset, during the factory produce using. Option Items can choose Clear all initial the TV,EEPROM reset Soft version current software version information...
Page 23
huangdao old Channel init Qing Dao TV Produce signal preset, during the factory produce using. huangdao new …… - 23 -...
Page 24
"M" used in factory product. ToFAC Option "U" used in user state. LNB power 13/14;18/19;Power off Region North America country Country choose Logo Customer logo choose Language Language choose VCOM Panel voltage, UART On/off (when choose "on" then can serial port connect with Tool successfully) On/off PQ COM...
c. Close the OSD menu after 5 seconds. d. Restart the TV. e Also the Keys information must been checked, if appear “NG”, then must rewrite key code. 4. Software Upgrading 4.1 USB Upgrade Main software upgrade directly with USB The main software can be upgraded with USB disk.
ID code 、 decipher& burn the Mboot program the EMMC flash first. then USB disk to upgrade the “ ”file. usb_NOVATEK_DEV_EU.bin Hardware connecting Connect the unit to your pc with Hisense USB-serial port cable. USB port connects to your PC and earphone port to TV’s CN7(earphone hole). As following. USB Connect to the Earphone port Connect to...
Page 28
4.2.1 Open the UART serial option UAR serial choose “on “ Menu: Factory-->Options–>UART–>on If finish the updating and data adjust UART serial, UART choose “off “ 4.2.2 Novatek USB-serial driver It’s the same as Mstar bebug Tool. If First use Mstar bebug Tool, you have to install drive software for bebug board. If your PC is Windows XP system: First install FTCUNIN.EXE of FTC100103(MSTAR) rar file in your PC.
Page 29
Another: If your PC is Win7 system, you will have to install CDM20802_Setup_WIN7 rar file, and then open the software of SecureCRT in your PC. 4.2.3 Stop board serial connect with SecureCRT Run SecureCRT,printing information includes three status:Mboot\Supernova\no print information. Current steps: 1) Run SecureCRT.exe 2) TV power on.
5. Trouble shooting 5.1 Troubleshooting for Remote Control Remote control does not work Try new batteries Replace battery Replace RC Replace remote control Check IR receiver Change Led & IR board Replace Led & IR BD Change Led & IR cable Replace Led &...
5.2 Troubleshooting for Function Key Buttons does not work Check solder connections and see if Check switches any switches are stuck. Replace Key BD Check key board Check Key BD cable Change cable Replace main board - 31 -...
Work Replace Main Replace Main BD Power on Replace Panel (to contact Hisense tech support.) Replace Power BD Notice: MSD6586 Europe market: TV work normally indication led is no light. TV standby indication led is red. - 32 -...
5.4 Troubleshooting for Audio No sound Reconnect Check connecter Replace speaker wire Check speaker wire Replace speaker set Check speaker set Replace main board Power Supply Board - 33 -...
5.5 Troubleshooting for TV/VGA/HDMI input No picture on the screen Check Signal Source Make sure signal source is available Reconnect Check connect Replace cable Check cable Replace main board - 34 -...
5.6 Troubleshooting for YPbPr input No picture on the screen Check Source work or not Check Source Device Reconnect Check connect Check Wires (Green Blue, Red) Replace wires Replace main board - 35 -...
5.7 Troubleshooting for Video input No picture on the screen Check Source work or not Check Signal Source Reconnect Check connect Replace Cable/Wires Check Cable/ Wires Replace main board - 36 -...