Software Version: ... INTENDED USE This user manual is intended for anyone who uses an EchoStar satellite receiver. It can be used by both first-time and experienced users of satellite receivers who want to install, use and maintain their receiver.
Page 4
SER MANUAL EchoStar International Corporation has to the best of her abilities, everything done to supply you with the most up-to-date information. EchoStar International Corporation makes no warranties with respect to the information provided by this user manual and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
EPG RELATED TV AND RADIO RELATED REMOTE CONTROL UNIT (RCU) RELATED DVR RELATED INSTALLATION RELATED Glossary LIST OF USED ABBREVIATIONS EXPLANATION OF USED TERMINOLOGY EXPLANATION OF THE SEARCH MODES Digital Satellite Receiver Preface 4-14 4-16 4-18 5-10 5-14 5-18 Page...
Page 6
Preface Index Appendix 1 LNB CONFIGURATION MATRIX LNBF CONFIGURATION MATRIX USER DEFINED LNB(F) MATRIX Appendix 2 INTRODUCTION THE BATTERIES THE KEYS PROGRAM THE TV, VCR AND AUX KEY SPECIAL SETUP FUNCTIONS SPECIAL FUNCTIONS TROUBLESHOOTING EQUIPMENT CODES Page EchoStar DVR-5000 Viaccess...
Only use an approved extension (convenience) lead suitable for the electrical power con- sumption of the installed equipment. Digital Satellite Receiver Safety Information Section 1 Page 1 - 1...
The double insulation symbol. This symbol tells you that the receiver is electrically safe within the normal use of the receiver as stated in the safety chapter. Page 1 - 2 IF NOT AVOIDED EchoStar DVR-5000 COULD RESULT IN Viaccess...
ENVIRONMENTAL REMARK Dispose the packaging in an environmental safe manner. Please inform yourself on local regulations with respect to the disposal of reusable materials. Digital Satellite Receiver Preparation Section 2 HE PLASTIC PACKAGING MAY Page 2 - 1...
Please refer to the user manuals of your terrestrial antenna, dish, TV, video recorder and/or audio equipment to make sure this equipment is properly installed and configured before you install the receiver. EchoStar recommends that you follow at least the following instructions: 5.1. THE TERRESTRIAL ANTENNA 1. Make sure: The terrestrial antenna is in good condition and well aligned for the best reception (avoid corroded contacts);...
1. On the rear panel of the receiver find the SERIAL PORT connector. 2. Install a serial cable between the SERIAL PORT connector (receiver) and the serial port connection of the PC. Digital Satellite Receiver AKE SURE THAT IT IS SAFE TO PROCEED WITH THE INSTALLATION COAXIAL CABLES...
Section 3 CONNECT A DISH It is possible to connect the different dish configurations with the use of RF coaxial cables. Only the most common configurations are discussed. If in doubt, please ask the EchoStar service department for advice. WARNING...
11. Make the required selections. 12. Read the available help text for information. 13. Go to the Continue field. 14. On the RCU, press the OK key to advance. Digital Satellite Receiver arrow keys to go through the selectable menu items. Installation Section 3 The receiver display shows: - first a moving dot;...
Page 14
RCU, press the OK key. 30. Go to the Search Channels field. 31. On the RCU, press the OK key to advance. Page 3 - 4 SWITCH INSTALLATIONS EchoStar DVR-5000 Viaccess...
Page 15
34. On the RCU, press the OK key to end the initial setup procedure. Digital Satellite Receiver Installation C 1.2) Section 3 Page 3 - 5...
Page 16
26. Wait for the search to complete: a. the receiver display shows a moving dot; b. the search completed popup menu appears. 27. On the RCU, press the OK key to end the initial setup procedure. Page 3 - 6 EchoStar DVR-5000 Viaccess...
FAMILIARIZATION THE RECEIVER The digital satellite receiver has 2 Common Interface slots. The front panel gives you the control over the basic functions. The rear panel gives you various connections to connect the audio and video equipment as well as a terrestrial and dish antenna. Ventilation slots in the housing are provided for cooling of the internal electronics.
Page 18
PC; The LNB IN connector (F-type), for the connection of a dish to the receiver, to receive the digital broadcasts; The IF OUT connector (F-type), for a loop through connection; EchoStar DVR-5000 Viaccess...
Page 19
1.3. THE REMOTE CONTROL UNIT (RCU) The EchoStar Quattro is a programmable RCU that also can control your TV, VCR, DVD and/or Audio set. The EchoStar Quattro requires two AA/R6 alkaline batteries to operate. ON/STANDBY To switch to standby or on.
EXIT key. Page 4 - 4 keys to scroll the selectable items. keys to navigate between the left and right column of selectable keys let you make a selection in the EchoStar DVR-5000 Viaccess...
Parental Lock page. button, that gives you access to the Local Time page. button, that gives you access to the TV System page. Digital Satellite Receiver Familiarization The main menus are divided in sub menus, selection pages and option fields.
Page 22
To lock the installation menu for unauthorized users. Channel lock To lock or unlock all locked selections at once. Master hide To hide or unhide all hidden selections at once. Change PIN Code To access the change PIN code page. EchoStar DVR-5000 Viaccess...
Page 23
EPG and the timers, it is necessary to set the local time correctly. You can customize: 2.1.5. TV SYSTEM PAGE This menu page allows you to customize the TV settings used for the receiver, you can customize: Digital Satellite Receiver Familiarization Old password To type in the factory default or personal PIN code.
Program Satellites page (for DiSEqC 1.2)); button, that gives you access to the User LNB Setting page; button, that gives you access to the About EchoStar information page; button, that gives you access to the System Upgrade page;...
Page 25
This sub menu allows you to customize the system setup to add an additional fixed dish into your DiSEcQ1.2 configuration. Note that the menu page is dynamic which means that it changes with the selections you make. You can customize: Digital Satellite Receiver Familiarization System To inform you which dish installation is used.
Page 26
To select the device that controls the polarity. Band Control To set the control signal for high or low band selection. Ku/C Control To set the control signal for the Ku/C LNB. Save settings To confirm the selection and save the settings. EchoStar DVR-5000 Viaccess...
Page 27
You can view: 2.2.6. SYSTEM UPGRADE PAGE This menu page allows you to upgrade the receiver’s software. EchoStar provides software updates Over-The-Air (OTA) which means that you can upgrade your system via the satellite. If you are not able to receive the satellite/transponder, you always can upgrade the software through the SERIAL PORT (RS232) at the rear of the receiver and the downloaded software from the EchoStar website.
Page 28
In the menu bar the sub menus are shown at the right side. The available sub menus are shown as icons which become a highlighted button after selection. The sub menus are accessible with: EchoStar DVR-5000 Viaccess...
Page 29
CI-module and smart card. Note that this page can show differently for other CI-modules and smart cards. EchoStar has no control over the information provided by the related service provider, therefor no specific information is given. Section 4...
To access the list of all scanned TV channels available on the current selected satellite. Favorites To access to your own favorite lists. You can rename the favorites to something meaningful to yourself, e.g. Film, Sport, Kids. EchoStar DVR-5000 Viaccess...
Page 31
The Group options are available in the all modes. The Group option allows you to group the lists in different ways. The availability of the Group options is mode dependent, the available options are: Digital Satellite Receiver Familiarization None No edit option is selected.
List, to select the list in all channels, current satellite or personal favorite. Date, to access the EPG calendar. Timers, to select and set the available timers. Zoom, to expand or shrink the EPG window as a function of the time slot. EchoStar DVR-5000 Viaccess...
4.1. THE TIMERS Digital Satellite Receiver Familiarization The event timers are a kind of alarm clock. An event timer reminds you when a timed program or recording starts. You can set the next timers: DVR timer, to automatically record a program onto the hard disk.
If the mute key is pressed, the volume button is shown with a red indicator. 5.2. THE RADIO INFOBANNER The radio InfoBanner shows the information related to the actual channel. The radio InfoBanner can show the same information as discussed with the TV InfoBanner. Page 4 - 18 EchoStar DVR-5000 Viaccess...
Page 35
5.4.1. ALT AUDIO Digital Satellite Receiver Familiarization If transmitted, you can set per channel your alternate audio. You can call up the pop-up menu with the alternative audio key on the remote control unit.
Page 36
You can navigate up and down between the languages. This pop-up menu gives you the possibility to choose directly from the available satellites. You can call up the pop-up menu with the satellite key on the remote control unit. EchoStar DVR-5000 Viaccess...
Normally, you only can view a scrambled channel with the applicable CI-module and/or smart card inserted in a CI-slot or Viaccess smart card reader. Digital Satellite Receiver keys to scroll the selectable items. keys to navigate between the left and right column of selectable...
Page 38
OK to accept the character; c. select the button to get lower case characters and numbers; d. select the button e. on the RCU, press the OK key to confirm. Page 5 - 2 EchoStar DVR-5000 Viaccess...
Page 39
7. On the RCU, press the OK key to confirm. 8. Either: a. press the WHITE key to end the session, or b. select the next channel you want to move. Digital Satellite Receiver Operation Section 5 Page 5 - 3...
Page 40
8. You can restore all the locks on the channels: a. On the RCU, press the MENU key; b. Select the Parental Lock menu; c. Enter the correct PIN-code as requested; d. Set the channel lock to On. Page 5 - 4 EchoStar DVR-5000 Viaccess...
Page 41
1.6.5. TO RENAME A CHANNEL OR RECORDING 1. In the Edit menu, select the RENAME option. 2. Go to the item you want to rename. 3. On the RCU, press the OK key. Digital Satellite Receiver keys to set the Operation Section 5...
Page 42
Select the Parental Lock menu c. Enter the correct PIN-code as requested; 2. Set the Master Hide to Off. 3. On the RCU: a. press the MENU key; b. press the EXIT key. Page 5 - 6 EchoStar DVR-5000 Viaccess...
The main difference is that you can setup and organize the favorite lists as required. EchoStar has already pre-named the favorite lists to help you getting started. It is however possible to change the name of the favorite list to something that is meaningful to you.
Page 44
9. On the RCU, press the OK key. Note a red bullet appears behind the selection and the cursor advances to the next item. 10. If you want to undo the selection, select again and press the OK key. Page 5 - 8 EchoStar DVR-5000 Viaccess...
Page 45
OK to accept the character; c. select the button to get lower case characters and numbers; d. select the button e. on the RCU, press the OK key to confirm. Digital Satellite Receiver Operation Section 5 Page 5 - 9...
The EPG information is not always available. Sometimes the service provider (who sends the EPG information) supplies only the program name, the now/next infor- mation or sometimes nothing at all. EchoStar has no influence on this matter. Make sure the local time is set otherwise you can not view EPG information because it needs the correct time (Refer to the Local Time menu).
Page 47
VCR also to the same time as on the receiver. Please refer to the user’s guide of your VCR how to record from a satellite receiver. On quite a lot of VCRs you have to select the so called external channel (E1) 1.
Page 48
DVR InfoBanner momentarily appears with a red blinking indicator; b. the display on the receiver shows Hdd; c. the progress bar shows the used and available space on the hard disk drive. Page 5 - 12 EchoStar DVR-5000 Viaccess...
3. In the Alt. Audio pop-up menu, select the required alternate audio. Note that alternate audio information is provided by the service provider. 4. On the RCU, press the Digital Satellite Receiver key. key. Operation Section 5 Page 5 - 13...
Page 51
3. On the RCU, press the i-key to expand. 4. Select the index that you want to play back. 5. On the RCU, press the OK key to playback the index. Digital Satellite Receiver Operation button. Section 5 Page 5 - 15...
Page 52
4. On the RCU, press the OK key. 5. Wait for the popup to disappear. 6. On the RCU: a. press the MENU key to leave the menu; b. press the EXIT key to remove the InfoBanner. Page 5 - 16 button. button. EchoStar DVR-5000 Viaccess...
Page 53
DVR InfoBanner disappears; c. the display on the receiver shows Hdd. 4. On the RCU: press the time frame (to catch up with the real live video). 5. On the RCU, press the Digital Satellite Receiver menu; menu. key: key: key to fast forward a key to abort pause.
4. Read the available help text for information. 5. On the RCU: a. press the MENU key to save the settings; b. press the EXIT key to leave the menu. Page 5 - 18 menu; menu. menu; menu. menu; menu. EchoStar DVR-5000 Viaccess...
2. Press the OK key and make the selections. 3. Read the available help text for information. 4. On the RCU: a. press the MENU key to save the settings; b. press the EXIT key to leave the menu. Digital Satellite Receiver Operation menu; menu. menu;...
2. Press the OK key and make the selections. 3. Read the available help text for information. 4. Go to the Check Signal field. 5. On the RCU, press the OK key. Digital Satellite Receiver Maintenance IF USED CLEANING AGENTS CANNOT GET IN THE RECEIVER menu;...
OK key, to select the 2. In the About EchoStar information menu you can look up the factory and receiver information. 3. Read the available help text for information. Page 6 - 2 menu;...
NOTE EchoStar offers on a regular basis software updates via the satellite and the EchoStar website. If you have trouble to get a download with the latest software version, please ask your retail seller or dealer for assistance. 2.5. TO DO A FACTORY RESET...
Page 60
RCU, press the OK key to confirm. 5. On the RCU, use the numeric keys to enter the Position. 6. Select the Location. 7. On the RCU, press the white key. Page 6 - 4 menu; menu. EchoStar DVR-5000 Viaccess...
Select List = All Channels d. Select Group = None e. Select Sort = None f. Select Edit = Add TP 3. On the RCU, press the OK key. Digital Satellite Receiver Maintenance Section 6 Page 6 - 5...
Page 62
Select Group = None e. Select Sort = None f. Select Edit = Add PID 3. On the RCU, press the OK key. 4. Select the applicable transponder. 5. On the RCU, press the OK key. Page 6 - 6 EchoStar DVR-5000 Viaccess...
Specialized companies can recycle your equipment to increase the amount of reusable materials and to minimize the amount of materials to be disposed of. Please inform yourself on local regulations on disposal of your equipment. Digital Satellite Receiver Maintenance Section 6...
2. The EPG shows (little) grey balloons without text. TV AND RADIO RELATED Problem 1. No picture or sound in the TV or radio mode. Digital Satellite Receiver Troubleshooting Possible cause What to do? Main power cable is damaged or not connected.
Page 66
You are in the wrong list. The channel is hidden. You have selected an empty (favorite) list. EchoStar DVR-5000 Make sure the dish and LNB are clean and correctly adjusted. Do any necessary work. Check the UHF settings.
Aim at the receiver display. install a RCU extender. Insert new batteries. Press the record key twice, EchoStar has build in a safety to prevent unwanted recording. Check the Local Time setting and reset as necessary.
You have selected the incorrect satellite to search channels on. You have selected the incorrect search method. EchoStar DVR-5000 Refer to the user manual of the TV for instructions. On the receiver, In the TV system menu select the correct channel and PAL setting.
A signal frequency range (11.70-12.40ghz) intended for direct TV broadcast by satellite channels. A unit that is connected to a satellite receiver in order to unscramble a picture that is protected by encryption. Standard which describes the method of transmitting digital audio.
Page 71
Receiver RS232 connection Satellite SCART cable Digital Satellite Receiver A LNB with an integrated Feedhorn. So the LNBF comes as one single unit. The Moving Picture Experts group is founded by the ISO to provide a basis for the coding and compression of moving pictures.
Equipment inside a satellite responsible for receiving a single uplinked channel and rebroadcasting it back to Earth. In the satellite industry, vertical is used to indicate the direction in which the received signal is polarized. Normally you will find that it is abbreviated as V. EchoStar DVR-5000 Viaccess...
Page 73
INDEX a-b repeat ...4-19 about echostar page ... 6-2 add a channel to a favorite list ... 5-8 add pid ... 4-15 add pid ... 6-6 add sat ... 4-15 add satellite ... 6-4 add tp ... 4-15 add transponder ... 6-5 alternate audio ...
Page 75
In the User LNB setting menu, you can define your own LNB(F). You can use the list below to note the settings. User LNB(F) LO Frequency User ... 1 ..,....,..User ... 2 Digital Satellite Receiver LNB(F) Configuration matrix LO Selection 13/18V 9,750 13/18V 9,750 5,150...
For future use it is recommended that you make a note of the equipment codes and the serial number in the fields below: The RCU is already pre-programmed for the EchoStar receiver with code 0222. TV key: _ _ _ _...
Page 78
EchoStar Quattro, Programmable Remote Control Unit Appendix 2 i key If the function is available, this key activates the display/information function for TV, VCR and DVD equipment. Satellite list key This key is not used. Volume +/- keys This key is used to control the volume level for the selected equipment.
You can program the SAT mode keys to control a number of satellite receivers. The RCU is default programmed to control the EchoStar satellite receiver that came in the same box. NOTE Some codes are quite similar. If your device does not respond or does not function properly with one of the codes, try another code listed under your brand.
VCR, AUX) must be sacrificed in this case. It is not possible to sacrifice the SAT key. It is also possible to control another (up to 16) EchoStar receivers that use the equipment code 0222. This is done with use of the address feature in the SAT mode.
EchoStar Quattro, Programmable Remote Control Unit 5.1. SETUP A SECOND TV OR VCR NOTE The procedure to assign a second TV or VCR is identical, therefor only the procedure to assign the second TV is given. On the RCU, press the TV key continuously until the indicator stays on.
EchoStar Quattro, Programmable Remote Control Unit Appendix 2 6.3. REAL-TIME MACROS This feature allows you to program a macro on any key. With a macro you can assign a chain of key strokes to any key on the RCU, also on a mode key. The macros are recorded and played real-time, which means the actual time between key strokes will also be recorded.
EchoStar Quattro, Programmable Remote Control Unit 6.4.2. FULL FACTORY RESET On the RCU, press the SAT key continuously until the indicator stays on. Keep the SAT key pressed. Use the numerical keys to enter code 9 8 1 and note that the indicator blinks four times.
EchoStar Quattro, Programmable Remote Control Unit Appendix 2 EQUIPMENT CODES 8.1. ECHOSTAR SATELLITE RECEIVERS AD2000 IP 0453 AD3000 series 0222 D2500 IP 0511 DSB1100 1086 DSB2000 0853 DSB9800 0871 DVR-7000 series 0222 IR700 0312 LT7500 0465 LT80+ 0688 LT8700 0454...
Page 85
EchoStar Quattro, Programmable Remote Control Unit 8.2. ECHOSTAR KEY ASSIGNMENTS (CONTINUED) DSB2000 DSB9800 TONE- Radio guide select X- Favorite MUTE- MUTE- Volume Mute Volume Mute Channel up Cursor up Channel Cursor down DOWN IRD Volume up Cursor left Volume Cursor right down IRD ->EXIT- IRD...
Page 86
EchoStar Quattro, Programmable Remote Control Unit Appendix 2 8.2. ECHOSTAR KEY ASSIGNMENTS (CONTINUED) DSB2000 DSB9800 C- Function D- Function subtitling +- Add. Info, subtitling TV/SAT Select TV or D2500 I.P. AD2000 I.P. Power/Stby Power/Stby Select SAT Select SAT mode Select TV...
Page 87
EchoStar Quattro, Programmable Remote Control Unit D2500 I.P. AD2000 I.P. MUTE- MUTE- Volume Mute Volume Mute Channel up Channel up Channel Channel DOWN IRD DOWN IRD Volume up Volume up Volume Volume down IRD down IRD TV/DBS- Select TV or...
Page 88
EchoStar Quattro, Programmable Remote Control Unit Appendix 2 D2500 I.P. AD2000 I.P. Speaker ALT- Audio language UHF-Select TV or DBS Background 8.3. AMPLIFIERS Arcam 0641 Bush 0421 Cyrus 0683 Denon 0272 Goodmans 0421, 0847 0668, 1177 Kenwood 0772 Philips 0641 8.4.