Table of Contents
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TROUBLESHOOTING
1.
TO SOLVE A PROBLEM
1.1. GENERAL
Problem
1. Nothing appears on the
receiver display.
2. The display shows a
flashing - - : - -
3. You have forgotten the
personal PIN-code.
1.2. EPG RELATED
Problem
1. The EPG is empty.
2. The EPG shows (little)
grey balloons without
text.
1.3. TV AND RADIO RELATED
Problem
1. No picture or sound in the
TV or radio mode.
Digital Satellite Receiver
Possible cause
Main power cable is
damaged or not
connected.
General domestic power
failure
General domestic power
failure
Possible cause
You have selected an
empty (favorites) list.
The selected program
supports no EPG.
The local time is not
correct.
The time scale of the
EPG is to big.
Possible cause
Receiver is in standby.
Cable related problems.
Dish/LNB related
problems.
Troubleshooting
What to do?
Check the main power
cord and insert it in the
(wall socket).
Check the domestic
power supply and insert a
new fuse.
In the Local Time menu,
set the correct time.
Contact your dealer.
What to do?
Select another (favorites)
list.
There is no solution for
this, the data is supplied
by the service provider
and beyond control.
In the Local Time menu,
set the correct time.
Use the zoom function
(blue key) to reduce the
time scale until the
information can be read.
Select the grey balloon
and on the RCU, press
the i-key to view and read
the information.
What to do?
Switch the receiver on.
Check the cable
connections and do any
necessary work.
Make sure the dish and
LNB are correctly
adjusted. Do any
necessary work.
Section 7
7
Page 7 - 1
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