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Problem
Burner will not light using knobs or igniter.
Burner will not light using a match.
Sudden drop in gas flow or
reduced flame height.
Irregular flame pattern, flame does not
run the full length of burner.
Flame is yellow or orange.
Flame blow out.
Flare-up.
JXG4604SS
Owner's Manual
Troubleshooting
Possible Cause
Wires and/or electrode covered
with cooking residue.
Electrode and burners are wet.
Electrode cracked or broken –
sparks at crack.
Wire loose or disconnected.
No gas flow.
Coupling nut and regulator not fully
connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in
venturi.
Burner ports clogged or blocked.
Tank out of gas.
Excess flow safety device may
have been activated.
Burner ports are clogged or
blocked.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in
venturi.
Food residue, grease or seasoning salt
on burner.
Poor alignment of valve to burner
venturi.
High or gusting winds.
Low on propane gas.
Excess flow valve tripped.
Grease buildup.
Excessive fat in meat.
Excessive cooking temperature.
19
Prevention/Cure
Clean wire and /or electrode with
rubbing alcohol.
Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace
electrode/wire assembly.
Check if propane tank is empty. If
empty, replace or refill. If propane tank is
not empty, refer to Excessive flow safety
valve reset procedure on
Turn the coupling nut about one-half to
three quarters additional turn until solid
stop. Tighten by hand ONLY - do not
use tools.
Clear burner tubes.
hose.
Check for bent or kinked
Reengage burner and valve.
Clean venturi
.
Clean burner ports.
Check for gas in propane tank
Refer to the Excessive flow safety valve
reset procedure on page 17.
Clean burner ports.
Burn grill for 15 minutes with the lid closed.
Clean venturi.
Clean burner.
Assure burner venturi is properly engaged with
valve.
Turn front of grill to face wind or
increase flame height.
Replace or refill propane tank.
Refer to the Excessive flow safety
valve reset procedure on page 17.
Clean grill.
grilling
Trim fat from meat before
Adjust (lower) temperature accordingly.
page 17
.
.
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