Verizon MI424WG User Manual

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Page 1 Wireless Broadband Router MI424WG rev. F, rev. F2 User Manual...
Page 2: Table Of Contents
Contents FiOS Router User Manual Introduction Introduction Package Contents System Requirements Features Getting to Know the FiOS Router Connecting the FiOS Router Introduction Setting Up the FiOS Router Computer Network Configuration Configuring the FiOS Router Features Main Screen Setting Up a Wireless Network 3.0 Introduction 3.1 Overview 3.2 Connecting a Wireless Client...
Page 3 Contents FiOS Router User Manual (con’t) Using Network Connections 5.0 Introduction 5.1 Accessing Network Connections 5.2 Network (Home/Office) Connection 5.3 Ethernet Connection 5.4 Wireless Access Point Connection 5.5 Coax Connection 5.6 Broadband Ethernet Connection 5.7 Broadband Coax Connection 5.8 WAN PPPoE Connection 5.9 WAN PPPoE 2 Connection Configuring Security Security 6.0 Introduction...
Page 4 Contents FiOS Router User Manual (con’t) Configuring Advanced Settings 8.0 Introduction 8.1 Using Advanced Settings 8.2 Utilities 8.3 DNS Settings 8.4 Network Settings 8.5 Configuration Settings 8.6 Time Settings 8.7 Firmware Upgrade 8.8 Routing Settings Monitoring the FiOS Router 9.0 Introduction 9.1 Router Status 9.2 Advanced Status Troubleshooting...
Page 5 Contents FiOS Router User Manual (con’t) Specifications B.0 Introduction B.1 General B.2 LED Indicators B.3 Environmental Notices C.0 Introduction C.1 Regulatory Compliance Notices C.2 Modifications C.3 NEBS Requirements C.4 GPL...
Page 7 The Verizon FiOS® Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables. The FiOS Router also supports Ethernet and Wi-Fi networking, making it the most versatile and flexible router available today. © 2009 Verizon. All Rights Reserved.
Page 8 Microsoft Windows 98SE, Me, 2000, XP, or Vista; Mac OS 9 or greater; Linux/ BSD, Unix • Internet Explorer 5.0 or higher; Netscape Navigator 7.0 or higher • TCP/IP network protocol installed on each computer © 2009 Verizon. All Rights Reserved.
Page 9 · · hosting Access control · Advanced wireless protection featuring WPA, WPA2, WEP 64/128 bit · encryption, 802.1x authentication, and MAC address filtering · ICSA certification • Other options, including: · DHCP server option © 2009 Verizon. All Rights Reserved.
Page 10 LAN-side devices Remote management and secured remote management using HTTPS · Reverse · Static · Static routing · Time zone support · · VLAN multicast support · VPN IPS ec (VPN pass-through only) © 2009 Verizon. All Rights Reserved.
Page 11 The front panel of the FiOS Router has a series of indicator lights: Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB, and Wireless. It also features a WPS button. Front view – Verizon FiOS Router (rev. F) © 2009 Verizon. All Rights Reserved.
Page 12 Introduction 1.4 Getting to Know the FiOS Router Front view – Verizon FiOS Router (rev. F2) Power Light The Power light displays the FiOS Router’s current status. If the Power light glows steadily green, the FiOS Router is receiving power and fully operational. When the Power light flashes rapidly, the FiOS Router is initializing.
Page 13 The USB light illuminates when the FiOS Router is connected to a device via a USB cable. Wireless Light The Wireless light illuminates when the FiOS Router’s wireless access point is turned on. If flashing, data traffic is passing across the wireless connection. © 2009 Verizon. All Rights Reserved.
Page 14 (from Coax Port (from LAN Ethernet Port (from WAN Port (from Power Port to Computer/Device) to ISP Connection) to Device) to Set Top Box) to Wall Outlet) Rear view – Verizon FiOS Router (rev. F) © 2009 Verizon. All Rights Reserved.
Page 15 Set Top Box) to Computer/Device) to ISP Connection) to Device) to Wall Outlet) Rear view – Verizon FiOS Router (rev. F2) Coax Port The Coax port connects the FiOS Router to the ISP or other devices using a coaxial cable. Power Port The Power port connects the FiOS Router to an electrical wall outlet via the Power cord.
Page 17: Connecting The Fios Router
Introduction Setting up the FiOS Router Computer Network Configuration Configuring the FiOS Router Main Screen Connecting the FiOS Router © 2009 Verizon. All Rights Reserved.
Page 18 Connecting the FiOS Router and accessing its Graphical User Interface (GUI) are both simple procedures, varying slightly depending on the computer’s operating system. However, no configuration is necessary to access the GUI when taking advantage of Universal Plug-and-Play support. © 2009 Verizon. All Rights Reserved.
Page 19 If connecting via Ethernet, get the white Ethernet cable from the box and plug one end in the white port on the back of the FiOS Router. b. Plug the other end of the white Ethernet cable into the high-speed Ethernet jack. © 2009 Verizon. All Rights Reserved.
Page 20 Click the “Obtain an IP address automatically” radio button. Click the “Obtain DNS server address automatically” radio button. Click OK in the Internet Protocol Version 4(TCP/IPv4) Properties window, then click OK in the “Local Area Connection Properties” screen to save the settings. © 2009 Verizon. All Rights Reserved.
Page 21 Click the “Obtain an IP address automatically” radio button in the “IP Address” tab. Click Disable DNS in the DNS configuration tab. OK in the “TCP/IP Properties” screen. Click Click OK in the “Network” screen to reboot and save the settings. © 2009 Verizon. All Rights Reserved.
Page 22 Type “ifconfig” to display the network devices and allocated IPs. Type “pump -i <dev>, ” where <dev> is the network device name. Type “ifconfig” again to view the newly allocated IP address. Make sure no firewall is active on device <dev>. © 2009 Verizon. All Rights Reserved.
Page 23 In the bottom part of the screen, select the correct time zone from the “Time Zone” drop-down list, then click OK at the bottom of the screen. The FiOS Router is now configured. © 2009 Verizon. All Rights Reserved.
Page 24 64/40-bit WEP encryption. Make sure the changes were implemented by surfing the Internet from the computer. Repeat these steps for every other computer to be connected to the FiOS Router wirelessly. © 2009 Verizon. All Rights Reserved.
Page 25 This may take a few minutes. When it does, the set top box is connected to the FiOS Router. 2.4 Main Screen After logging into the FiOS Router’s GUI (see “Configuring the FiOS Router” at the beginning of this chapter), the “Main” screen appears. © 2009 Verizon. All Rights Reserved.
Page 26 (signifying the device has not been active for at least 60 seconds). The user can also configure the basic settings of each device by clicking on its icon. These settings are described in more detail in chapter 3. © 2009 Verizon. All Rights Reserved.
Page 27 FiOS Router User Manual 2.4d Action Zone This column contains links to various Verizon Web sites, and other informational links. Clicking on the icon above “Go to Internet Now” connects the user to the home page configured on the user’s web browser.
Page 28: Setting Up A Wireless Network
Introduction Overview Connecting a Wireless Client Wireless Status Basic Security Settings Advanced Security Settings Setting Up a Wireless Client Setting Up a Wireless Network © 2009 Verizon. All Rights Reserved.
Page 30: Overview
FiOS Router’s case) in the wireless client’s configuration interface. Save the changes and exit the wireless client’s configuration interface. The client should now detect and join the FiOS Router’s wireless network. If not, check the wireless client’s documentation, or contact its manufacturer. © 2009 Verizon. All Rights Reserved.
Page 31: Wireless Status
The default SSID can also be found on a sticker on the bottom of the FiOS Router. 3.3c Channel Displays the channel to which the wireless connection is currently set. All devices on the wireless network must be on the same channel to function correctly. © 2009 Verizon. All Rights Reserved.
Page 32 802.11b, 802.11g, or Mixed (allows both 802.11b- and 802.11g-equipped wireless devices to join the network). 3.3h Packets Received/Sent Displays the number of packets received and sent since the FiOS Router’s wireless capability was activated. © 2009 Verizon. All Rights Reserved.
Page 33: Basic Security Settings
Click the “WEP” radio button to activate WEP (Wired Equivalent Privacy) security on the wireless network. Select a WEP security level from the “select a WEP Key” drop-down list (options include “64/40 bit” or “128/104 bit”). © 2009 Verizon. All Rights Reserved.
Page 34 Write down the wireless settings displayed on the screen. Other wireless devices must use these same settings when configuring the device’s wireless networking scheme to join the FiOS Router’s wireless network. Click Apply to save the settings. © 2009 Verizon. All Rights Reserved.
Page 35: Advanced Security Settings
This section is used to configure different types of wireless security. Select the type of wireless security to be applied to the wireless network by clicking the appropriate radio button, then configure the security settings in the subsequent screens. © 2009 Verizon. All Rights Reserved.
Page 36 If 64/40 bit was chosen in step 2, enter 10 characters. If 128/104 bit was chosen, enter 24 characters. Depending on what option was selected in step 3, enter hexadecimal or ASCII characters. Apply to save changes. Click © 2009 Verizon. All Rights Reserved.
Page 37 Enter the RADIUS server IP address in the “Server IP” text boxes. Enter the RADIUS server’s port number in the “Server Port” text box. Enter the RADIUS server’s shared secret in the “Shared Secret” text box. Apply to save changes. Click © 2009 Verizon. All Rights Reserved.
Page 38 Verify the authentication method selected is “Pre-Shared Key. ” Enter a phrase of at least eight characters in the “Pre-Shared Key” text box. Verify that “ASCII” is selected in the associated drop-down list. Select the proper encryption algorithm (TKIP or AES). © 2009 Verizon. All Rights Reserved.
Page 39 FiOS Router’s wireless network will be broadcast wirelessly. To disable SSID broadcasting, click the “Disable” radio button. 3.5c Level 3 (Limiting Access) This option is used to limit access to the FiOS Router’s wireless network. © 2009 Verizon. All Rights Reserved.
Page 40 Add. Repeat steps 3 and 4 to add more devices to the list. When finished listing devices, click Apply. To remove a MAC address, select it from the “List” list box, then click Remove. © 2009 Verizon. All Rights Reserved.
Page 41 Security Settings screen generates (after clicking through the “Warning” screen) another “Advanced Wireless Options” screen. When should this rule occur? Displays the time during which the rule is active. To configure schedule rules, see chapter 8, “Advanced Settings. ” © 2009 Verizon. All Rights Reserved.
Page 42 Frame Burst allows packet bursting, which increases overall network speed. Enter the maximum number of frame bursts in this text box. Frame Burst - Burst Time Enter the burst time of the frame bursts in this text box. © 2009 Verizon. All Rights Reserved.
Page 43 Enter the fragmentation threshold in this text box. RTS Threshold Enter the RTS (Request to Send) threshold in this text box. This setting controls what size data packet the low level RF protocol issues to an RTS packet. © 2009 Verizon. All Rights Reserved.
Page 44: Setting Up A Wireless Client
Windows XP, Version 2002, running Service Pack 2. If running another operating system, see the documentation that came with the wireless adapter being used. Network Connections in the Control Panel. The “Network Click Connections” window appears. © 2009 Verizon. All Rights Reserved.
Page 45 After clicking throught the “Warning” screen, and establishing the connection, its status will change to “Connected. ” An icon appears in the notification area, announcing the successful initiation of the wireless connection. © 2009 Verizon. All Rights Reserved.
Page 46 3.6b Joining a Secured Wireless Network (Windows XP) This section assumes the FiOS Router’s wireless network is set up with 64-bit WEP security. Click Network Connections in the Control Panel. The “Network Connections” window appears. © 2009 Verizon. All Rights Reserved.
Page 47 Connect at the bottom of the screen. The following login window appears, asking for a “Network Key, ” which is the pre-shared key used when configuring the FiOS Router’s WEP security (see the “WEP” section in this chapter). © 2009 Verizon. All Rights Reserved.
Page 49 FiOS Router User Manual The “Wireless Network Connection Properties” window appears. Select Wireless Networks. Properties. The connection’s Click the connection to highlight it, then click “Properties Window” appears. © 2009 Verizon. All Rights Reserved.
Page 50 Click the wireless icon the system tray (in the lower right corner of the desktop) and, from the menu that appears, select Connect to a Network. A “Connect to a Network” window appears. Select the FiOS Router’s wireless network. © 2009 Verizon. All Rights Reserved.
Page 51 Another Connect to a Network window appears. Enter the WEP key of the network in the appropriate text box. Connect. A third Connect to a Network window appears, stating that Click the connection was successful © 2009 Verizon. All Rights Reserved.
Page 54: Accessing My Network Settings
The rest of the screen contains the “My Network” section, which displays each device connected to the FiOS Router’s network, and a series of basic configuration settings for each device. © 2009 Verizon. All Rights Reserved.
Page 55: Using My Network Settings
FTP sites. To set up Internet services blocking on a networked device: Locate the device in the My Network column, then click Block Internet Services. The “Access Control” screen appears. © 2009 Verizon. All Rights Reserved.
Page 56 Note: To block a service that is not included in the list, select “User Defined” from the Protocol drop-down menu. The “Edit Service” screen appears. Define the service, then click Apply. The service will then be automatically added to the © 2009 Verizon. All Rights Reserved.
Page 57 Internet access to servers in the local network. To set this up on a networked device, locate the device in the My Network column, then click Port Forwarding. The “Port Forwarding” screen appears. © 2009 Verizon. All Rights Reserved.
Page 58 Select the Internet protocol to be provided from the “Protocol” drop-down list. Depending on the protocol selected, additional options appear in the screen. Select the connection with which this port forwarding rule will be active © 2009 Verizon. All Rights Reserved.
Page 59 4.2f View Device Details To view information about a networked device, or to test a device’s connection, locate the device in the My Network column, then click View Device Details. The “Device Information” screen appears. © 2009 Verizon. All Rights Reserved.
Page 60 Rename This Device. The “Rename Device” screen appears. Enter the new name of the device in the “New Name” text box and, if needed, select a new icon for the device from the “New Icon” drop-down list. © 2009 Verizon. All Rights Reserved.
Page 61: Using Network Connections
Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection Using Network Connections © 2009 Verizon. All Rights Reserved.
Page 62 (LAN) and wide area network (WAN, or Internet) connections via Ethernet or coaxial cables. The “Network Connections” screens are used to configure the various aspects of the FiOS Router’s network and Internet connections, and create new connections. © 2009 Verizon. All Rights Reserved.
Page 63: Accessing Network Connections
Click Advanced to expand the screen and display all connection entries. To select a connection, click on its name. The rest of this chapter describes the different network connections available on the FiOS Router, as well as the connection types that can be created. © 2009 Verizon. All Rights Reserved.
Page 64: Network (Home/Office) Connection
DHCP address from the network interface to which they were connected. The Network (Home/Office) connection is used to combine several network devices under one virtual network. For example, a home/office network can be created for Ethernet and other network devices. © 2009 Verizon. All Rights Reserved.
Page 65 Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP, ” which sets the MTU according to the DHCP connection, and “Manual, ” which allows the MTU to be set manually. © 2009 Verizon. All Rights Reserved.
Page 66 Bridge The “Bridge” section of the Configure Network (Home/Office) screen is used to specify which networks can join the network bridge. Verizon does not support using the FiOS Router in Bridge mode. Using Bridge mode may cause problems with the FiOS Router, including the complete disabling of all video services used with the FiOS Router.
Page 67 Enter the subnet mask address in the “Subnet Mask” text boxes. The subnet mask determines which portion of a destination LAN IP address is the network portion, and which portion is the host portion. © 2009 Verizon. All Rights Reserved.
Page 68 Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups. © 2009 Verizon. All Rights Reserved.
Page 69: Ethernet Connection
(by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box). Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect. © 2009 Verizon. All Rights Reserved.
Page 70 Network Select the type of connection being configured from the drop-down list (Network [Home/Office], Broadband Connection, or DMZ). Connection Type Displays the type of connection. Physical Address Displays the physical address of the network card used for the network. © 2009 Verizon. All Rights Reserved.
Page 71 This section displays the connection status of the FiOS Router’s four Ethernet ports. Clicking on a connection’s “Action” icon (in the column on the right) generates the “Port Settings” screen, where ingress and egress policies can be edited. © 2009 Verizon. All Rights Reserved.
Page 72: Wireless Access Point Connection
Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect. 5.4a Configure Wireless Access Point Click Settings at the bottom-right of the Wireless Access Point Properties screen generates a second “Wireless Access Point Properties” screen. © 2009 Verizon. All Rights Reserved.
Page 73 “Manual, ” which allows the MTU to be set manually. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Wireless Access Point connection. © 2009 Verizon. All Rights Reserved.
Page 74: Coax Connection
Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect. 5.5a Configure Coax Click Settings at the bottom-right of the Coax Properties screen generates a second “Coax Properties” screen. © 2009 Verizon. All Rights Reserved.
Page 75 We recommend leaving the Privacy option deactivated. Password Enter the Coax Link password in this text box. CM Ratio Select the CM Ratio from the drop-down menu here. © 2009 Verizon. All Rights Reserved.
Page 76 Coax Link Ethernet connection. Coax Connection Status Click Go to LAN Coax Stats to generate the “Coax Connection Status” screen, which gives an overview of all the devices connected to the FiOS Router via coaxial cable. © 2009 Verizon. All Rights Reserved.
Page 77: Broadband Ethernet Connection
(by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box). Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect. © 2009 Verizon. All Rights Reserved.
Page 78 Schedule Displays when the rule is active. To configure rules, see the “Advanced Settings” chapter. Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ). © 2009 Verizon. All Rights Reserved.
Page 79 Obtain DNS Server Address Automatically from the “DNS Server” drop-down list. To manually configure DNS server addresses, select Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary. © 2009 Verizon. All Rights Reserved.
Page 80 Click in the “Provide Host Name If Not Specified by Client” check box to have the FiOS Router automatically assign network devices with a host name, in case a host name is not provided by the user. © 2009 Verizon. All Rights Reserved.
Page 81 IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups. Routing Table Clicking New Route generates the “New Route” window, where a new route can be configured. © 2009 Verizon. All Rights Reserved.
Page 82: Broadband Coax Connection
(by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box). Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect. © 2009 Verizon. All Rights Reserved.
Page 83 When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter. Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ). © 2009 Verizon. All Rights Reserved.
Page 84 This section includes three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection has no IP address. This is useful when the connection is operating under a bridge. © 2009 Verizon. All Rights Reserved.
Page 85 IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients. ” There are three options in this section: Disabled, DHCP Server, and DHCP Relay. Caution! We strongly recommend leaving this setting at “Disabled. ” © 2009 Verizon. All Rights Reserved.
Page 87 FiOS Router’s connection interfaces. Additional IP Addresses Click New IP Address to generate the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the connection. © 2009 Verizon. All Rights Reserved.
Page 88: Wan Pppoe Connection
PPPoE Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box). © 2009 Verizon. All Rights Reserved.
Page 89 Status Displays the connection status of the WAN PPPoE connection. (“Down, ” “Disabled, ” “Connected, ” etc.) When should this rule occur? Displays when the rule is active. To schedule rules, see “Advanced Settings” chapter. © 2009 Verizon. All Rights Reserved.
Page 90 PPTP server in this section. Select all the protocols if no information is available about the server’s authentication methods. Note that encryption is performed only if Microsoft CHAP, Microsoft CHAP version 2, or both are selected. © 2009 Verizon. All Rights Reserved.
Page 91 If Reject is activated, throughput may diminish. Allow Selecting this option allows PPP connections with peers that use the compression algorithm. Require Selecting this option insures a connection with a peer using the compression algorithm. © 2009 Verizon. All Rights Reserved.
Page 92 Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. © 2009 Verizon. All Rights Reserved.
Page 93: Wan Pppoe 2 Connection
This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box). © 2009 Verizon. All Rights Reserved.
Page 94 When should this rule occur? Displays when the rule is active. To schedule rules, see “Advanced Settings” chapter. Network Select the type of connection being configured from the drop-down list (Broadband Connection, Network (Home/Office), or DMZ). © 2009 Verizon. All Rights Reserved.
Page 95 Note that encryption is performed only if Microsoft CHAP, Microsoft CHAP version 2, or both are selected. Warning: The PPP Authentication settings should not be changed unless instructed to do so by your ISP. © 2009 Verizon. All Rights Reserved.
Page 96 If Reject is activated, throughput may diminish. Allow Selecting this option allows PPP connections with peers that use the compression algorithm. Require Selecting this option insures a connection with a peer using the compression algorithm. © 2009 Verizon. All Rights Reserved.
Page 97 Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. © 2009 Verizon. All Rights Reserved.
Page 98 Clicking New Route generates the “New Route” screen, where a new route can be configured. Internet Connection Firewall Click in the “Enabled” check box to activate the FiOS Router’s firewall on the WAN PPPoE connection. © 2009 Verizon. All Rights Reserved.
Page 99: Introduction
Introduction Overview Firewall Access Control Port Forwarding DMZ Host Port Triggering Remote Administration Static NAT Advanced Filtering 6.10 Security Log Configuring Security Settings © 2009 Verizon. All Rights Reserved.
Page 100 The FiOS Router’s security suite includes comprehensive and robust security services: Stateful Packet Inspection, firewall, user authentication protocols, and password protection mechanisms. These features allow users to connect their computers to the Internet and without worrying about security threats. © 2009 Verizon. All Rights Reserved.
Page 101: Overview
NAT - allow multiple static NAT IP addresses to be designated to devices on the network. Advanced Filtering - control the firewall’s settings and rules. • Security Log - view and configure the security log. • © 2009 Verizon. All Rights Reserved.
Page 103 Note that it is the origin of the request, not subsequent responses to this request, which determines whether a session can be established or not. 6.2a General Screen The “General” screen is used to configure the FiOS Router’s basic firewall settings. © 2009 Verizon. All Rights Reserved.
Page 104 Blocked - No access Limited - Only commonly to local network from used services, such as Maximum Internet, except as web browsing and email, Security configured in the Port are permitted. Forwarding, host, and Remote Access screens. © 2009 Verizon. All Rights Reserved.
Page 105 Note that VPN over IPSec and some UDP-based services make legitimate use of IP fragments. IP fragments must be allowed to pass into the local network to use these services. © 2009 Verizon. All Rights Reserved.
Page 106: Access Control
To view and allow/restrict these services: Access Control from the left side of any Security screen. The “Access Select Control” screen appears. Note: The “Allowed” section is only visible when the firewall is set to “Maximum. ” © 2009 Verizon. All Rights Reserved.
Page 107 User Defined and click Add. Then, create and add a network object (for more details about adding network objects, see the “Advanced Settings” chapter of this manual). Select the Internet protocol to be allowed or blocked from the “Protocol” © 2009 Verizon. All Rights Reserved.
Page 108: Port Forwarding
Internet access to servers in the local network. To set this up on a networked device, locate the device in the My Network column, then click Port Forwarding. The “Port Forwarding” screen appears. © 2009 Verizon. All Rights Reserved.
Page 109 Select the connection with which this port forwarding rule will be active from the “WAN Connection Type” drop-down list. To select a port to forward communications to (this is optional), select “Specify” from the “Forward to Port” drop-down list, then, in the text box © 2009 Verizon. All Rights Reserved.
Page 110: Dmz Host
A DMZ host is not protected by the firewall and may be vulnerable to attack. Designating a DMZ host may also put other computers in the local network at risk. When designating a DMZ host, consider the security © 2009 Verizon. All Rights Reserved.
Page 111: Port Triggering
In this case, port triggering must be used, since it conflicts with the following default firewall settings: • The firewall blocks inbound traffic by default. • The server replies to the FiOS Router’s IP, and the connection is not sent back © 2009 Verizon. All Rights Reserved.
Page 112: Remote Administration
6.7 Remote Administration The FiOS Router can be accessed and controlled not only from within the local network, but also from the Internet using remote adminstration. © 2009 Verizon. All Rights Reserved.
Page 113 Telnet is used to create a command-line session and gain access to all system settings and parameters using a text-based terminal. Select the Telnet port to be used by clicking in the appropriate check box, then click Apply. 6.7b Web Management © 2009 Verizon. All Rights Reserved.
Page 114: Static Nat
(private) IP address and still be accessible over the Internet. To do this: Static NAT from any Security screen. The “Static NAT” screen appears. Select © 2009 Verizon. All Rights Reserved.
Page 115: Advanced Filtering
Repeat these steps to add more static IP addresses from the network. 6.9 Advanced Filtering Advanced filtering is designed to allow comprehensive control over the firewall’s behavior. Specific input and output rules can be defined, the order of logically © 2009 Verizon. All Rights Reserved.
Page 116 There are numerous rules automatically inserted by the firewall to provide improved security and block harmful attacks. These pre-populated rules displayed are required for operation on the Verizon network. To configure advanced filtering rules, click Add next to the rule title. The “Add Advanced Filter”...
Page 117 The data transfer session will not be handled using Stateful Packet Inspection (SPI), so other packets that match this rule will not be automatically allowed access. This setting is useful when creating rules that allow broadcasting. © 2009 Verizon. All Rights Reserved.
Page 118: Security Log
To access the security log, select Security Log from any Security screen. The “Security Log” screen appears. 6.10a Time The time (based on the FiOS Router’s date and time settings) the event occurred. 6.10b Event © 2009 Verizon. All Rights Reserved.
Page 119 • DHCP relay agent - a DHCP relay packet has been received (depends on the distribution) DHCP request - the FiOS Router sent a DHCP request (depends on the • distribution) © 2009 Verizon. All Rights Reserved.
Page 120 Fragmented packet, packet exceeds - a packet has been blocked because, after defragmentation, the packet exceeded. Fragmented packet, packet too big • - a packet has been blocked because, after defragmentation, the packet was too big. © 2009 Verizon. All Rights Reserved.
Page 121 • NAT out failed - NAT failed for this packet. Outbound Auth1X • - an outbound Auth1X packet has been accepted. • Packet invalid in connection - an invalid connection packet has been blocked. © 2009 Verizon. All Rights Reserved.
Page 122 • Wildcard connection hooked - debug message regarding connection. Wildcard connection opened • - debug message regarding connection. • WinNuke protection - a WinNuke attack has been blocked. 6.10d Details © 2009 Verizon. All Rights Reserved.
Page 123 Other Blocked Events • - if “All Blocked Connection Attempts” is un-checked, select specific blocked events from this list to generate log messages. Click in the “Remote Administration Attempts” check box to write a log © 2009 Verizon. All Rights Reserved.
Page 125 - “How can I regulate what my employee or child does on the Internet?” The FiOS Router’s Parental Controls allow users to control and monitor Internet access on all locally networked devices. © 2009 Verizon. All Rights Reserved.
Page 126 - allows access only to the websites or keywords entered in step 4 on the computers/devices selected in step 2. • Blocking ALL Internet Access - blocks all Internet access on the computers/ devices selected in step 2. © 2009 Verizon. All Rights Reserved.
Page 127 In the “Create Schedule” section, select the affected days. Select whether the rule will be active or inactive during the schedule you created by clicking the radio button next to the appropriate option. © 2009 Verizon. All Rights Reserved.
Page 128 The Rule Summary screen displays a list of all rules created for the FiOS Router. Additionally, the rule can be viewed by clicking the magnifying glass in the “View Rule” column, or edited by clicking on the icon in the “Edit Rule” column. © 2009 Verizon. All Rights Reserved.
Page 129 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings Configuring Advanced Settings © 2009 Verizon. All Rights Reserved.
Page 130 FiOS Router’s firmware and network.Changes to any of the Advanced Settings could adversely affect the operation of the FiOS Router and the local network, and should be made with caution. © 2009 Verizon. All Rights Reserved.
Page 131 Remote Administration • - explained in chapter 4 of this manual • Dynamic DNS - configure Dynamic DNS settings DNS Server • - manage the local (LAN) network for host name and IP address © 2009 Verizon. All Rights Reserved.
Page 132 • Firmware Upgrade - download and install new versions of the FiOS Router’s firmware Routing • - manage routing policies • IP Address Distribution - manage the IP addresses of devices on the network © 2009 Verizon. All Rights Reserved.
Page 133 Enter the IP address or domain name to be tested in the “Destination” field. Click In a few seconds, diagnostics statistics will be displayed. If no new information is displayed, click Refresh. © 2009 Verizon. All Rights Reserved.
Page 134 Restart in the Advanced screen. The “Reboot Router” screen appears. OK to restart the FiOS Router. This may take up to one minute. Click To reenter the FiOS Router’s GUI after restarting the FiOS Router, click the web browser’s “Refresh” button. © 2009 Verizon. All Rights Reserved.
Page 135 FiOS Router’s GUI. The FiOS Router will now have the new MAC address. 8.2e ARP (Address Resolution Protocol) Table Clicking ARP Table in the Advanced screen generates the “ARP Table” screen. This screen displays the IP and MAC addresses of each DHCP connection. © 2009 Verizon. All Rights Reserved.
Page 136 This entry is case-sensitive. • New Password/Retype New Password - The password for the user (enter again to confirm). Permissions • - The level of access the user is allowed. Options include Administrator or Limited. © 2009 Verizon. All Rights Reserved.
Page 137 For changes to take effect, activate the connection manually after modifying user parameters. 8.2g Quality of Service The FiOS Router’s QoS (Quality of Service) capabilities are covered in detail in appendix A of this manual. © 2009 Verizon. All Rights Reserved.
Page 138 To use, select a Telnet port by clicking in the appropriate check box, then click Apply. 8.2i Remote Administration The FiOS Router’s Remote Administration capabilities are covered in detail in the chapter 6 of this manual. © 2009 Verizon. All Rights Reserved.
Page 139 Setting up Dynamic DNS To set up Dynamic DNS on the FiOS Router, click Dynamic DNS in the Advanced screen. When the “Dynamic DNS” screen appears, click New Dynamic DNS Entry. © 2009 Verizon. All Rights Reserved.
Page 140 Select the FiOS Router’s Dynamic DNS account provider from the drop-down list. User Name Enter the Dynamic DNS user name in this text box. Password Enter the Dynamic DNS password in this text box. © 2009 Verizon. All Rights Reserved.
Page 141 If the Dynamic DNS service chosen supports SSL, select the SSL mode from the drop-down menu (options: None, Chain, Direct). To edit the host name or IP address of an entry: Click the appropriate “Edit” icon in the Action column. The “DNS Entry” screen appears. © 2009 Verizon. All Rights Reserved.
Page 142 IPs (needed if a host has multiple network cards). The DNS server does not require configuration. However, the list of computers known by the DNS can be viewed or a new computer can be added to the list. © 2009 Verizon. All Rights Reserved.
Page 143 Add DNS Entry in the DNS Server screen. The “DNS Entry” screen appears. Enter the computer’s host name in the “Host Name” text box. Enter the computer’s IP address in the “IP Address” text boxes. Apply to save the changes. Click © 2009 Verizon. All Rights Reserved.
Page 144 Moreover, it is possible to define network objects according to MAC addresses, making rule application more persistent against network configuration settings. To define a network object: Network Objects in the Advanced screen. The “Network Objects” Click screen appears. © 2009 Verizon. All Rights Reserved.
Page 145 Options include IP address, IP Subnet, IP Range, MAC Address, Host Name, and DHCP Option. Repeat to create other network objects, if needed. When finished, click Apply to save all created network objects. © 2009 Verizon. All Rights Reserved.
Page 146 This will eventually lead to exhaustion of rules and services, and no new services can be defined. In this scenario, the cleanup feature will find the invalid services and remove them, preventing services exhaustion. © 2009 Verizon. All Rights Reserved.
Page 147 This screen allows the user to enable/disable MGCP ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP. 8.4e IGMP Proxy This screen allows the user to configure various IGMP proxy settings. © 2009 Verizon. All Rights Reserved.
Page 148 Set the query response interval here. The entered time period (in seconds) must be greater than or equal to 1. Unsolicited Report Interval Set the unsolicited report interval here. The entered time period (in seconds) must be between 1 and 25. © 2009 Verizon. All Rights Reserved.
Page 149 Advanced on the bottom of the “Port Forwarding Rules” screen reveals a list of preconfigured protocols that can be activated with a single click. To define a port forwarding rule: Click Port Forwarding Rules in the Advanced screen. The “Port Forwarding Rules” screen appears. © 2009 Verizon. All Rights Reserved.
Page 150 Select a protocol from the “Protocol” drop-down list. To create a new protocol, select “Other. ” After selecting a protocol, the screen will refresh, displaying the relevant text boxes needed to edit the particular protocol. Apply to save the changes. Click © 2009 Verizon. All Rights Reserved.
Page 151 FiOS Router can be applied to the FiOS Router; configuration files cannot be transferred between FiOS Routers. Save Configuration File to backup the current configuration to a file. Click WARNING! Manually editing a configuration file can cause the FiOS Router to malfunction or become completely inoperable. © 2009 Verizon. All Rights Reserved.
Page 152 Configuring Advanced Settings 8.5 Configuration Settings 8.5b System Settings Clicking System Settings in the Advanced screen generates the “System Settings” screen, where various system and management parameters can be configured. © 2009 Verizon. All Rights Reserved.
Page 153 “Session Lifetime” text box. Configure a number of concurrent users… - Used to limit the number of users that can access the FiOS Router at the same time. Select the number of users from the drop-down list. © 2009 Verizon. All Rights Reserved.
Page 154 System Log Buffer Size - Enter the size of the system log buffer in this text box. Remote System Notify Level - This feature is used to specify the type of information received for remote system logging. Options include None, Error, Warning, and Information. © 2009 Verizon. All Rights Reserved.
Page 155 Enable Logging - Clicking in this check box activates automatic WAN detection. PPP Timeout - Enter the amount of time (in seconds) before the FiOS Router stops attempting to establish a broadband PPP connection. © 2009 Verizon. All Rights Reserved.
Page 157 - Select this check box to enable daylight saving time. Start • - Date and time when daylight saving starts. • - Date and time when daylight saving ends. Offset • - The amount of time daylight saving time changes. © 2009 Verizon. All Rights Reserved.
Page 159 Enter a name for the rule in the “Rule Name” text box. Specify if the rule will be active or inactive during the designated time period by clicking the appropriate “Rule Settings” radio button. © 2009 Verizon. All Rights Reserved.
Page 160 The “Edit Hour Range” screen appears. Enter a start and end time in the appropriate text boxes. Apply. Click Note: Make sure the FiOS Router’s date and time settings are properly configured for the time zone. © 2009 Verizon. All Rights Reserved.
Page 161 System Settings. Automatic Check Disabled If “Automatically Check Disabled” is selected, the FiOS Router will not automatically check for firmware upgrades. © 2009 Verizon. All Rights Reserved.
Page 162 The new firmware runs, maintaining any custom configurations and settings. 8.7b Upgrading From a Local Computer To upgrade from a local computer: Click Firmware Upgrade from the Advanced screen. The “Firmware Upgrade” screen appears. © 2009 Verizon. All Rights Reserved.
Page 163 Click Apply. The upgrade process begins and should take no longer than one minute to complete. When the upgrade process ends, the FiOS Router automatically reboots. The new firmware will run, maintaining any custom configurations and settings. © 2009 Verizon. All Rights Reserved.
Page 164 - The destination is the destination host, subnet address, network address, or default route. The destination for a default route is 0.0.0.0. Netmask • - The network mask is used in conjunction with the destination to © 2009 Verizon. All Rights Reserved.
Page 165 For example, a client (host) sends out a broadcast message on the network requesting an IP address for itself. The DHCP server then checks its list of available addresses and leases a local IP address to the host for a specific period © 2009 Verizon. All Rights Reserved.
Page 166 DNS server with the host name and IP address of each computer connected to the network. To view a summary of the services currently being provided by the DHCP server, click IP Address Distribution in the Advanced screen. The “IP Address Distribution” screen appears. © 2009 Verizon. All Rights Reserved.
Page 167 Subnet Mask • - used to determine to which subnet an IP address belongs. An example of a subnet mask value is 255.255.0.0. • WINS Server - The WINS (Windows Internet Naming Service) server © 2009 Verizon. All Rights Reserved.
Page 168 Connection List at the bottom of the IP Address Distribution screen. The “DHCP Connections” screen appears. To define a new connection with a fixed IP address: Click New Static Connection in the DHCP Connections screen. The “DHCP Connection Settings” screen appears. © 2009 Verizon. All Rights Reserved.
Page 169 DHCP Connections list must be updated with the new network card’s MAC address. To remove a host from the table, click the appropriate “Delete” icon in the Action column. © 2009 Verizon. All Rights Reserved.
Page 171 The FiOS Router’s System Monitoring screens display important system information, including basic router settings, system log, key network device parameters and network traffic statistics. © 2009 Verizon. All Rights Reserved.
Page 172 Status” screen, which displays the FiOS Router’s basic settings. 9.2 Advanced Status After selecting Advanced Status and clicking Yes in the Warning screen, the monitoring options appear: System Logging, Full Status/System wide Monitoring of Connections, Traffic Monitoring, Broadband Monitoring, and IGMP Proxy. © 2009 Verizon. All Rights Reserved.
Page 173 FiOS Router User Manual 9.2a System Logging Click System Logging in the Advanced Status screen to generate the “System Log” screen. The System Log displays a list of the most recent activities of the FiOS Router. © 2009 Verizon. All Rights Reserved.
Page 174 “Full Status/System wide Monitoring of Connections” screen, which features a table summarizing the monitored connection data. Click Refresh to update the table, or click Automatic Refresh On to constantly update the displayed parameters. © 2009 Verizon. All Rights Reserved.
Page 175 Traffic Monitoring in the Advanced Status screen. This generates the “Traffic Monitoring” screen. 9.2d Bandwidth Monitoring To monitor the FiOS Router’s bandwidth use, click Bandwidth Monitoring. The “Bandwidth Monitor” screen appears. © 2009 Verizon. All Rights Reserved.
Page 178 This chapter lists a series of problems that may be encountered while using the FiOS Router, and offers techniques that may overcome these problems. Note that the techniques may not solve the problem (or problems). Also included are frequently asked questions. © 2009 Verizon. All Rights Reserved.
Page 179 FiOS Router’s GUI and navigate to the “Advanced Settings” screen. Click Restore Defaults and read the instructions on-screen. Note that after performing either of these two procedures, all previously saved settings on the FiOS Router will be lost. © 2009 Verizon. All Rights Reserved.
Page 180 Interface? From the FiOS Router’s GUI Home screen, click Advanced, then Users. From the “Users” screen, click Administrator, which generates the “User Settings” screen. In the “General” section of the screen, change the password. © 2009 Verizon. All Rights Reserved.
Page 181 The more dense the object (a concrete wall compared to a plaster wall, for example), the greater the interference. Concrete or metal-reinforced structures will experience a higher degree of signal loss than those made of wood, plaster, or glass. © 2009 Verizon. All Rights Reserved.
Page 182 DOS prompt, type “ipconfig /release” and press Enter, then type “ipconfig / renew” and press Enter. Windows XP and Vista - Unplug the Ethernet cable or wireless card and plug it back in. © 2009 Verizon. All Rights Reserved.
Page 183 Enter the new user name and password, write them down on a piece of paper, and keep it in a safe place. The new user name and password will be needed to access the User Interface in the future. © 2009 Verizon. All Rights Reserved.
Page 185 This is achieved by shaping the traffic and processing higher priority traffic before lower priority traffic. The FiOS Router provides several different methods of configuring Quality of Service. © 2009 Verizon. All Rights Reserved.
Page 186 Source/destination IP address, MAC address, or host name • Device • Source/destination ports • Limit the rule for specific days and hours The FiOS Router supports two priority marking methods for packet prioritization: • DSCP • 802.1p Priority © 2009 Verizon. All Rights Reserved.
Page 187 Applications that support such inheritance have an ALG in the firewall. They are: • • MSN Messenger/Windows Messenger • TFTP • • MGCP • H.323 • Port triggering applications • PPTP • IPSec © 2009 Verizon. All Rights Reserved.
Page 189 New Entry in the Network Objects screen. Destination Address The destination address of the packets sent to or received from the network object. This address can be configured in the same manner as the source address. © 2009 Verizon. All Rights Reserved.
Page 190 Check this check box to log the first packet from a connection matched by this rule. Schedule By default, the rule will always be active. However, scheduler rules can be configured to define time segments during which the rule may be active. © 2009 Verizon. All Rights Reserved.
Page 191 A.2a Device Traffic Shaping This section describes the different Traffic Shaping screens and terms, and presents the feature’s configuration logic. Click Quality of Service in the Advanced screen, then click Traffic Shaping. The following screen appears. © 2009 Verizon. All Rights Reserved.
Page 192 WAN device to that of the weakest outbound link.. This forces the FiOS Router to be the network bottleneck, where sophisticated QoS prioritization can be performed. © 2009 Verizon. All Rights Reserved.
Page 193 The second class is the “Default Class”, which is responsible for all the packets that do not match the defined shaping class, or any other classes that might be defined on the device. This can be viewed in the “Class Statistics” © 2009 Verizon. All Rights Reserved.
Page 194 Maximum: Select the amount of bandwidth available to this class. Options include Unlimited or Specify. If Specify is enabled, enter the bandwidth amount (in Kbits/second, or as a percentage of the total bandwidth) in the © 2009 Verizon. All Rights Reserved.
Page 195 Internet at the same time. Downloading the file is distinguished by small requests, followed by very large responses. This may result in blocking HTML traffic at the ISP. © 2009 Verizon. All Rights Reserved.
Page 196 802.1p priority marking method. Any of the existing DSCP setting can be edited or deleted, and new entries can be added. Click Quality of Service at the top of the Home screen, then click DSCP Settings. The “DSCP Settings” screen appears. © 2009 Verizon. All Rights Reserved.
Page 197 802.1p Priority - Select a 802.1p priority level from the drop-down list, zero being the lowest and seven the highest (each priority level is mapped to low/medium/high priority). The default DSCP value for packets with an © 2009 Verizon. All Rights Reserved.
Page 198 There is no prevention of a traffic-priority rule conflicting with a class rule. In this case, the priority and DSCP setting of the class rule (if given) will take precedence. Quality of Service in the Advanced screen, then click 802.1p Settings. Click The “802.1p Settings” screen appears. © 2009 Verizon. All Rights Reserved.
Page 199 To view class statistics, click Quality of Service at the top of the Home screen, then click Class Statistics. The following screen appears. Note that class statistics will only be available after defining at least one class (otherwise the screen will not present any information). © 2009 Verizon. All Rights Reserved.
Page 201 This appendix lists the FiOS Router’s specifications, including standards, cabling type, and environmental. Note that the specifications listed in this appendix are subject to change without notice. © 2009 Verizon. All Rights Reserved.
Page 202 LAN MoCA frequency: 1125 MHz - 1425 MHz (6 channel) Firewall ICSA certified Speed LAN Ethernet: 10/100 Mbps auto-sensing Wireless: 802.11g 54 Mbps optimal Cabling Type Ethernet 10BaseT: UTP/STP Category 3 or 5 Ethernet100BaseTX: UTP/STP Category 5 © 2009 Verizon. All Rights Reserved.
Page 203 0º C to 40º C (32º F to 104º F) Storage Temperature -20º C to 70º C (-4º F to 158º F) Operating Humidity 8% to 93% (non-condensing) Storage Humidity 5% to 100% (non-condensing) © 2009 Verizon. All Rights Reserved.
Page 206 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference; This device must accept any interference received, including interference that may cause unwanted operation. © 2009 Verizon. All Rights Reserved.
Page 207 Tel: (408) 752-7700 Fax: (408) 541-9005 C.3 NEBS Requirements Warning: The red WAN Coax Port is intended for connection to Verizon FiOS only. It must not be connected to any exterior or interior Coax wires that are not designated for Verizon FiOS.

Verizon MI424WG User Manual

1 Introduction

Connecting the Fios Router

2 Introduction

Setting up a Wireless Network

3 Introduction

Configuring My Network Settings

4 Introduction

Using Network Connections

5 Introduction

6 Introduction

Parental Controls

7 Introduction

Quick Links

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Table of Contents