Adaptec 39320D User Manual
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Adaptec 39320D User Manual

Storage controller u320 scsi 320 mbps
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  • Page 1 Adaptec SCSI Card 39320D User’s Guide For Floppy Disks (OEM)
  • Page 2 Copyright © 2002 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.

  • Page 3: Table Of Contents

    Introduction Ultra320 SCSI on the Adaptec SCSI Card 39320D 1-1 Device Drivers 1-3 Operating Systems 1-3 System Requirements 1-4 Understanding SCSI 1-4 SCSI IDs 1-5 Terminating the SCSI Bus 1-6 Using the Adaptec SCSI Card 39320D and SCSI Devices Using SCSI Devices 2-2...
  • Page 4 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Using SCSI Disk Utilities 3-15 Listing SCSI IDs and LUNs 3-15 Verifying or Formatting a Disk Installing Windows 2000 Installing the Driver When Installing Windows 2000 4-2 Updating the Driver When Windows 2000 is Already Installed 4-3 Upgrading a Windows NT 4.0 Installation to...
  • Page 5 Removing a Host Adapter in Windows NT 4.0 5-10 Swapping a Host Adapter 5-11 Troubleshooting 5-12 Problems and Solutions 5-12 Error Messages 5-14 adpu320.sys Error Messages 5-15 Installing Windows XP Installing the Driver When Installing Windows XP Installing Windows XP (32-bit) 6-2 Installing Windows XP (64-bit) 6-3 Installing a New Host Adapter after Windows XP is Already Installed 6-4...
  • Page 6 Adaptec SCSI Card 39320D for Floppy Disks User’s Guide (OEM) Mount Status 7-9 Lock Status 7-9 Using the NetWare Tape Backup 7-9 Using a CD with NetWare 7-10 Netware 4.2 7-10 NetWare 5.x and 6.0 7-11 Optimizing Performance 7-11 Troubleshooting 7-12...
  • Page 7 10 Installing Linux Installing the Device Drivers for Red Hat Linux 10-1 Installing the Device Drivers for SuSE Linux 10-3 Troubleshooting in Windows Troubleshooting Checklist A-1 General Troubleshooting A-2 Troubleshooting in Windows NT 4.0 A-5 Common Error Messages A-5 Index Contents...

  • Page 8: Introduction

    Terminating the SCSI Bus Ultra320 SCSI on the Adaptec SCSI Card 39320D The Adaptec SCSI Card 39320D enables you to connect up to 30 SCSI devices—such as very large arrays of high-performance hard disk drives, external storage subsystems, Ultra320/160, or Ultra2 hard disk drives, scanners, and CD-ROM drives—to any Intel-...
  • Page 9 Channel Awhile at the same time using non-LVD SCSI devices on Channel B. Although the Adaptec SCSI Card 39320D is a 64-bit PCI card, it also works in a 32-bit PCI slot. When installed in a 32-bit PCI slot, the card automatically runs in the slower 32-bit mode.

  • Page 10: Device Drivers

    Introduction Device Drivers The Adaptec SCSI Card 39320D comes with a set of software device drivers and other files that enable it to communicate with your computer. The following table lists the correct driver for your operating system. Operating System Ultra320 Driver Windows NT 4.0...

  • Page 11: System Requirements

    SCSI bus. A SCSI bus is an electrical pathway that consists of a SCSI adapter card (such as the Adaptec SCSI Card 39320D) installed in a computer and one or more SCSI devices. SCSI cables are used to connect the devices to the SCSI adapter card.

  • Page 12: Scsi Ids

    Introduction SCSI IDs Each device attached to the Adaptec SCSI Card 39320D, as well as the Adaptec SCSI Card 39320D itself, must be assigned a unique SCSI ID number from 0 to 15 for each of the two SCSI buses. A SCSI...

  • Page 13: Terminating The Scsi Bus

    If you are booting your computer from a SCSI hard disk drive ■ connected to the Adaptec SCSI Card 39320D, the Boot SCSI ID setting in the SCSISelect utility must correspond to the SCSI ID of the device from which you are booting. By default, the Boot SCSI ID is set to 0.
  • Page 14 ■ is set to Automatic (the preferred method). We recommend that you do not change this default setting. This automatic setting is just for the Adaptec SCSI Card 39320D itself; the card cannot change the termination setting on a device.

  • Page 15: Using The Adaptec Scsi Card 39320D And Scsi Devices

    Installing Multiple SCSI Cards Overriding SCSI Termination Settings Connecting SCSI Devices This section provides useful information on using the Adaptec SCSI Card 39320D and your SCSI devices. For more information about a specific SCSI device, refer to the documentation for that device.

  • Page 16: Using Scsi Devices

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Using SCSI Devices Using SCSI Hard Disk Drives If you connect a SCSI hard disk drive to the Adaptec SCSI Card ■ 39320D that was previously connected to a different SCSI card, you must low-level format the drive before you can use it.

  • Page 17: Using Scsi Devices

    LVD SCSI cable. Using SCSI Devices If you connect SCSI devices (such as scanners, tape drives, zip drives, etc.) to the Adaptec SCSI Card 39320D, you must install the device manufacturer’s proprietary software drivers. See your device’s documentation for details.

  • Page 18: Installing Multiple Scsi Cards

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) If your computer’s motherboard BIOS supports the BIOS Boot Specification (BBS) feature, you can select a different boot device without much difficulty. (To determine if the motherboard BIOS supports BBS, read the computer documentation or contact your motherboard manufacturer.)

  • Page 19: Connecting The Led Connector

    Using the Adaptec SCSI Card 39320D and SCSI Devices If you have two or more SCSI cards and your computer boots ■ from a SCSI disk drive, leave the host adapter BIOS enabled on the SCSI card to which the boot disk drive is connected. Use SCSISelect to disable the host adapter BIOS on the other SCSI cards.

  • Page 20: Overriding Scsi Termination Settings

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Overriding SCSI Termination Settings You use SCSISelect to control the termination of the two SCSI channels on the Adaptec SCSI Card 39320D. The default termination setting for both channels is Automatic. This setting...

  • Page 21: Connecting Scsi Devices

    Using the Adaptec SCSI Card 39320D and SCSI Devices You might want to manually terminate the SCSI card if the Adaptec SCSI Card 39320D is connected to one or more external SCSI devices that are also connected to a SCSI card in another computer.
  • Page 22 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) The following figure shows LVD SCSI (Ultra320/Ultra160 and Ultra2) devices connected to the internal and external connectors of SCSI Channel A. Built-in Terminator on Cable Terminated Device The following figure shows LVD SCSI devices on Channel A and non-LVD SCSI devices on Channel B.

  • Page 23: Maximum Cable Lengths

    Using the Adaptec SCSI Card 39320D and SCSI Devices Maximum Cable Lengths The total length of cabling (internal and external) on the SCSI bus cannot exceed the maximum lengths listed in the following table. The third column lists the maximum number of SCSI devices you can connect to the SCSI card.

  • Page 24: Configuring The Adaptec Scsi Card 39320D With Scsiselect

    Using SCSISelect Settings Changing Configuration Settings Using SCSI Disk Utilities SCSISelect, which is included with the Adaptec SCSI Card 39320D, enables you to change SCSI settings without opening the computer or handling the card. SCSISelect also enables you to low-level format or verify the disk media of your SCSI hard disk drives.
  • Page 25 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) The default settings are appropriate for most systems and should not be changed. Run SCSISelect if you need to change or view current settings, or if you need to use the SCSI disk utilities. See the...

  • Page 26: Starting Scsiselect

    Configuring the Adaptec SCSI Card 39320D with SCSISelect SCSISelect Options Post Display Mode SCSI Controller INT 13 Support Domain Validation Support Removable Disks Under INT 13 as Fixed Disks BIOS Support for Bootable CD-ROM Setting is valid only if Multiple LUN Support is enabled.

  • Page 27: Using Scsiselect Settings

    SCSI Controller ID—(Default: 7) Sets the SCSI ID for the SCSI ■ card. The Adaptec SCSI Card 39320D is set at 7, which gives it the highest priority on the SCSI bus. We recommend that you do not change this setting.

  • Page 28: Boot Device Configuration - Non-Bbs Systems Only

    Configuring the Adaptec SCSI Card 39320D with SCSISelect Boot Device Configuration – Non-BBS Systems Only Select Master SCSI Controller—(Default: A First) Specifies ■ which of the two SCSI channels the boot device is connected to (if the computer boots from a SCSI device). If you change this setting, the change automatically applies to both SCSI channels.
  • Page 29 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Initiate Wide Negotiation—(Default: Yes) Enables the SCSI ■ controller to initiate Wide Negotiation with the SCSI target. When set to Yes, the SCSI card attempts 16-bit data transfer (wide negotiation). When set to No, the SCSI card uses 8-bit data transfer unless the SCSI device requests wide negotiation.

  • Page 30: Advanced Configuration Options

    Configuring the Adaptec SCSI Card 39320D with SCSISelect Include in BIOS Scan—(Default: Yes) When set to Yes, the SCSI ■ card BIOS controls the SCSI device if it is an INT 13 device (such as a SCSI disk drive) without device driver software. When set to No, the SCSI card BIOS does not control the SCSI device and device driver software is required.
  • Page 31 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) When partitioning a disk larger than 1 GB, use the MS-DOS Screen Message utility as you normally would. Because the cylinder size increases to 8 MB under extended translation, the partition size you choose must be a multiple of 8 MB.
  • Page 32 Configuring the Adaptec SCSI Card 39320D with SCSISelect The following options have no effect if the SCSI card BIOS is disabled. (The SCSI card BIOS is normally enabled by default.) Domain Validation—(Default: Enabled) Determines the optimal ■ transfer rate for each device on the SCSI bus and sets transfer rates accordingly.

  • Page 33: Changing Configuration Settings

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) BIOS Support for Bootable CD-ROM—(Default: Enabled) ■ When set to Enabled, the SCSI card BIOS allows the computer to boot from a CD-ROM drive. If booting from a hard disk or other device, make sure no bootable CD is inserted, or disable this option.
  • Page 34 Configuring the Adaptec SCSI Card 39320D with SCSISelect 4 The Options menu appears. Select Configure/View SCSI Controller Settings. (For details on page 3-15.) Adaptec SCSISelect(TM) ASC-39320D at slot 6, 00:0E:000 Would you like to configure the SCSI card or run the SCSI disk utilities? Select the option and press <Enter>.

  • Page 35: Advanced Configuration Options

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) From the Configuration menu, you can access the following settings: Boot Device Configuration ■ SCSI Device Configuration ■ Advanced Configuration Options ■ If you select Boot Device Configuration, the Boot Device Configuration menu appears.
  • Page 36 Configuring the Adaptec SCSI Card 39320D with SCSISelect If you select Select Master SCSI Controller or Boot SCSI Controller (non-BBS systems only), the Master/Boot SCSI Controller Selection menu appears. The asterisk indicates the default master or boot SCSI controller and channel.
  • Page 37 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) If you do not know the SCSI ID of a device you want to configure, press Esc to get back to the Options menu. Then, select SCSI Disk Utilities. A list of SCSI devices and SCSI ID appears.

  • Page 38: Using Scsi Disk Utilities

    To view the SCSI IDs: 1 Start SCSISelect. See Starting SCSISelect on page 2 SCSISelect detects all Adaptec SCSI cards and displays the model number, channel letter, slot number, and PCI address for each SCSI card and channel. Select the SCSI card and channel that has the devices you want to list.

  • Page 39: Verifying Or Formatting A Disk

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) If a device does not show up in SCSISelect, check these items first: Is the device attached to the SCSI cable? ■ Is there power to the device? ■ Does the device have a unique SCSI ID? ■...
  • Page 40 Configuring the Adaptec SCSI Card 39320D with SCSISelect Caution: When a low-level format command is sent to the hard disk drive, the drive will start its format. The SCSI card will not be in use and may appear to be hung. You must not interfere or try to stop the low-level format as this can destroy the disk drive and render it unusable.

  • Page 41: Installing Windows 2000

    Removing a Host Adapter Swapping a Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 driver for Windows 2000. If you are performing a first-time Windows 2000 installation, see Installing the Driver When Installing Windows 2000 on page...

  • Page 42: Installing The Driver When Installing Windows 2000

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing the Driver When Installing Windows 2000 driver is not embedded on the Windows 2000 adpu320.sys intallation CD and must be added during Windows 2000 installation. 1 Start your system with the Windows 2000 CD in the CD-ROM drive.

  • Page 43: Updating The Driver When Windows 2000 Is Already Installed

    OK: a:\win2000 5 Select the Adaptec Ultra320 driver from the list, then click Next. 6 Click Next again to confirm the installation of the driver. You may get a warning that a Digital Signature was not found.

  • Page 44: Upgrading A Windows Nt 4.0 Installation To Windows 2000

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Upgrading a Windows NT 4.0 Installation to Windows 2000 1 With your operating system started, insert your Windows 2000 CD and choose to upgrade your system. Your system restarts. 2 The Windows 2000 Setup program starts. Press F6 when this message is displayed: Press F6 if you need to install a third-party SCSI or RAID driver...
  • Page 45 MaximumLogicalUnit—This can limit the scan for connected ■ devices on the SCSI bus. Valid values are 0 to 32. If 1 is specified, the Windows 2000 SCSI manager assumes that no SCSI targets support LUNs other than 0. Otherwise, LUNs from 0 to 32 are scanned during system initialization.

  • Page 46: Using Driver-Specific Parameters

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 9 Select Add Value from the Edit menu. In the Value Name edit box, enter one of the valid parameter values. Make sure to enter the appropriate data type for the value. To enter additional values, repeat Steps 8 and 9.
  • Page 47 3 Open the registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device If the Parameters\Device keys already exist, skip to Step 10 below to begin entering parameters. If the keys do not yet exist, you need to create them by continuing with Step 4. 4 Click on the adpu320 key.

  • Page 48: Installing A New Host Adapter After Windows 2000 Is Already Installed

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing a New Host Adapter after Windows 2000 Is Already Installed To install a new host adapter after Windows 2000 is already installed: 1 Make sure your system is shut down and the power is off.

  • Page 49: Swapping A Host Adapter

    Swapping a Host Adapter Swapping a SCSI host adapter for another SCSI host adapter is similar to the procedure for adding a host adapter. The important distinction is that you add the new SCSI adapter into the system first, before removing the old adapter. Note: If you do not install the new host adapter first, it may result in a Windows 2000 boot failure.

  • Page 50: Troubleshooting

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions. If you still experience problems after following the recommendations, continue with the rest of this section.

  • Page 51: Error Messages

    Error Messages Error messages generated by the Windows 2000 drivers can be viewed by opening the Windows 2000 Event Viewer error logs. To view events generated by the driver: 1 Double-click the Event Viewer icon in the Administrative Tools program group. Error messages generated by the driver show up as Event ID 11.

  • Page 52: Driver Error Messages

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Driver Error Messages The following error messages are listed sequentially according to the last three digits of the error message. For example, [xxxxx010], [xxxxx011], [xxxxx012], and so on. Note: When reporting problems to Customer Support, be sure to include the complete error message in your problem description.
  • Page 53 Installing Windows 2000 [xxxxx023] Target device parity error The driver has detected a parity error by the target device. [xxxxx024] Data overrun or underrun The adapter was given more or less data than the expected amount of data. [xxxxx031] Target device queue full The target device internal buffer is full.
  • Page 54 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) [xxxxx097] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system.

  • Page 55: Installing Windows Nt 4.0

    Using Advanced Configuration Parameters Using Windows NT 4.0 and the Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 driver for Windows NT 4.0. adpu320.sys If you are performing a first time Windows NT 4.0 installation, see Installing the Driver When Installing Windows NT on page Windows NT 4.0 is already installed in your system, see...

  • Page 56: Installing The Driver When Installing Windows Nt

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing the Driver When Installing Windows NT driver is not embedded on the Windows NT 4.0 adpu320.sys installation disk and must be added during Windows NT 4.0 installation. Note: Adaptec recommends that you install Windows NT 4.0 onto a hard disk with a primary active FAT 16 partition, 2 GB or smaller.

  • Page 57: Completing A Fresh Windows Nt 4.0 Installation From Cd

    5 Using the arrow keys, select the following driver and press Enter: Adaptec Ultra320 Family PCI SCSI Controller (NT4.0) 6 To add other host adapters, press S and repeat from Step 4 for each additional adapter and insert the appropriate driver disk.

  • Page 58: Installing The Driver When Windows Nt 4.0 Is Already Installed

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing the Driver When Windows NT 4.0 is Already Installed To update or install the adpu320m.sys already installed, follow the instructions below for the version of Windows NT 4.0 you are installing.

  • Page 59: Using Advanced Configuration Parameters

    Advanced users may use software parameters to alter the configuration of the Windows NT 4.0 device drivers supplied by Adaptec. All Windows NT 4.0 configuration information is stored in a data structure called the Registry. You can edit this information through a tool called the Registry Editor.
  • Page 60 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) To enter Windows NT 4.0 parameters: 1 Select Run from the Start button. 2 Type regedt32 and press Enter. 3 Open the registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu320\Parameters\Device If the Parameters/Device keys already exist, skip to Step 8 to begin entering values.

  • Page 61: Using Driver-Specific Parameters

    Using Driver-specific Parameters To use the Registry Editor to enter parameters that affect the configuration information for Adaptec SCSI PCI device drivers, follow the instructions below. A list of valid parameters follows: Note: The following parameters are case-sensitive and must be entered exactly as shown.

  • Page 62: Hot-Plug Pci Support

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 5 Select Add Key from the Edit menu; type Parameters in the Key Name edit box. Leave the Class edit box blank. 6 Click on the Parameters key. 7 Select Add Key from the Edit menu; type Device in the Key Name edit box.

  • Page 63: Using Windows Nt 4.0 And The Host Adapter

    Note: The file adds Hot-Plug related entries into hotp320.reg the NT Registry, including the driver-specific registry value /HOTPLUG. Running hotp320m.reg current driver-specific registry values located at: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu320\Parameters\Device\DriverParameters If you have previously added other driver specific registry values, you should note them before running the hotp320m.reg file.

  • Page 64: Removing A Host Adapter In Windows Nt 4.0

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Removing a Host Adapter in Windows NT 4.0 1 From the Control Panel, double-click the SCSI Adapters icon. 2 Click the Drivers tab. 3 Using the arrow keys select the following driver: Adaptec Ultra320 Family PCI SCSI Controller (NT 4.0)

  • Page 65: Swapping A Host Adapter

    Swapping a Host Adapter Swapping an Ultra320 Family host adapter for a non-Ultra320 host adapter is similar to the procedure for adding a host adapter. The important distinction is that you make all software configuration changes while Windows NT 4.0 is running and before you make the hardware changes.

  • Page 66: Troubleshooting

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Troubleshooting Problems and Solutions I made changes to the host adapter configuration and Windows NT 4.0 no longer boots! The boot manager for Windows NT 4.0 contains recovery logic to allow you to return to the last known good configuration.
  • Page 67 If the error message persists ■ a Restart your computer system to a DOS prompt again and copy the current versions of drivers directory. %systemroot%\system32\ b Once you've completed this process, remove the floppy disk from drive and restart your system. Option 2 1 Make a backup copy of disk 3 of the Windows NT 4.0 floppy disk installer set.

  • Page 68: Error Messages

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 6 At the DOS prompt do a change directory to 7 Once you are in the directory, type WinNT /B. I386 This should begin a floppy-less installation of Windows NT 4.0.

  • Page 69: Adpu320.Sys Error Messages

    2 To view event details, select System from the Log menu. Double-click the adpu320m.sys ID of 11. (There may be none or multiple driver events.) The top portion of the Event Detail dialog box displays information such as the time that the event was generated, the computer on which the event occurred (in case of remote monitoring) and the description of the event.
  • Page 70 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) [xxxxx010] Error issuing command An error has occurred while the driver was setting up its internal data structures. [xxxxx011] Error issuing command The requested command is not supported by this driver.
  • Page 71 Installing Windows NT 4.0 [xxxxx050] Host adapter failure [xxxxxx9A] Host adapter failure Your host adapter may not be properly installed or is defective. Try resetting the adapter in the PCI slot, or try installing it a different PCI slot. [xxxxx081] Adapter initialization failure [xxxxxx8A] Adapter initialization failure [xxxxxx83] Adapter initialization failure An error has occurred while the driver was setting up its internal...
  • Page 72 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) [xxxxx0ce] Scatter/Gather limit exceeded An I/O request packet from the system contained a Scatter/Gather element list that contained more elements than are supported by the miniport. Scatter/Gather is a list of data segments that define the entire data transfer.

  • Page 73: Installing Windows Xp

    Removing a Host Adapter Swapping a Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 driver for Windows XP. If you are performing a first-time Windows XP installation, see Installing the Driver When Installing Windows XP on page...

  • Page 74: Installing The Driver When Installing Windows Xp

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing the Driver When Installing Windows XP driver is not embedded on the Windows XP adpu320.sys intallation CD and must be added during Windows XP installation. Installing Windows XP (32-bit) 1 Start your system with the Windows XP CD in the CD-ROM drive.

  • Page 75: Installing Windows Xp (64-Bit)

    Installing Windows XP (64-bit) Note: You will need to modify the Adaptec Ultra320 driver disk for Windows XP in order to properly install Windows XP 64-bit Edition 1 On the disk, rename the TXTSETUP.OEM something like TXTSETUP.I32 from the directory to the root directory.

  • Page 76: Installing A New Host Adapter After Windows Xp Is Already Installed

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing a New Host Adapter after Windows XP is Already Installed To install a new host adapter if Windows XP is already installed: 1 Start Windows XP. Windows XP will automatically discover the new hardware and load the built-in driver.

  • Page 77: Using Advanced Configuration Parameters

    Advanced users may use software parameters to alter the configuration of the Windows XP device drivers supplied by Adaptec. All Windows XP configuration information is stored in a data structure supplied by Windows XP, called the Registry. You can edit this information through a tool called the Registry Editor.
  • Page 78 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) To enter Windows XP parameters: 1 Select Run from the Start button. 2 Type regedt32 and press Enter. 3 Open the Registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu320\Parameters\Device If the Parameters\Device keys already exist, skip to Step 8 below to begin entering values.

  • Page 79: Using Driver-Specific Parameters

    Using Driver-Specific Parameters Follow the instructions below to enter the registry values that affect the configuration information for Adaptec SCSI PCI device drivers. Each driver has its own key reference in the registry. In this example, the Ultra320 key is used (adpu320). All SCSI host adapters supported by the modified key are affected by the values you enter here.

  • Page 80: Removing A Host Adapter

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 7 Select Add Key from the Edit menu; type Device in the Key Name edit box. Leave the Class edit box blank. To specify a certain host adapter, append Device with the number of the host adapter.

  • Page 81: Swapping A Host Adapter

    Swapping a Host Adapter Swapping a SCSI host adapter for another SCSI host adapter is similar to the procedure for adding a host adapter. The important distinction is that you add the new SCSI host adapter into the system first, before removing the old adapter. Note: If you do not install the new host adapter first, it may result in a Windows XP boot failure.

  • Page 82: Troubleshooting

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions. If you still experience problems after following the recommendations, continue with the rest of this section.

  • Page 83: Error Messages

    Error Messages Error messages generated by the Windows XP drivers can be viewed by opening the Windows XP Event Viewer error logs. To view events generated by the driver: 1 Double-click the Event Viewer icon in the Administrative Tools program group. Error messages generated by the driver show up as Event ID 11.

  • Page 84: Driver Error Messages

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Driver Error Messages The following error messages are listed sequentially according to the last three digits of the error message. For example, [xxxxx010], [xxxxx011], [xxxxx012], and so on. Note: When reporting problems to Customer Support, be sure to include the complete error message in your problem description.
  • Page 85 Installing Windows XP [xxxxx023] Target device parity error The driver has detected a parity error by the target device. [xxxxx024] Data overrun or underrun The adapter was given more or less data than the expected amount of data. [xxxxx031] Target device queue full The target device internal buffer is full.
  • Page 86 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) [xxxxx097] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system.

  • Page 87: Installing Novell Netware

    Using the Load Command Line Options Using NetWare and the Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 driver for Novell NetWare— NetWare 4.2, 5.0, 5.1, and 6.0. adpu320.ham If you are performing a first time NetWare installation, see...

  • Page 88: Installing The Driver When Installing Netware

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Installing the Driver When Installing NetWare To install the driver when you install NetWare, follow adpu320.ham the instructions below for the version of NetWare you are installing. NetWare 4.2 Follow these instructions only if you are installing NetWare 4.2 for the first time: 1 Begin installation of NetWare 4.2 on your server as instructed in...

  • Page 89: Netware 5.0

    NetWare documentation. 2 When a screen appears that asks you to add device drivers, select Modify and press Enter. 3 Select Storage adapters and press Enter. 4 Press Insert to add storage drivers. 5 Press Insert to add an unlisted driver.

  • Page 90: Installing The Driver When Netware Is Already Installed

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 6 Insert the Ultra320 FMS driver floppy disk for NetWare into your floppy disk drive. 7 Press F3 and type a:\fmsimage\fms41\netware\v51_v60 as the path to the adpu320.ham 8 Select adpu320.ham and press Enter.

  • Page 91: Loading The Driver At Server Bootup

    3 If necessary, modify the load command line in the so that the proper path to the driver and all appropriate command line options are specified. See Server Bootup on page 7-5. The correct syntax to load the Ultra320 driver is: load [pathname]adpu320 [options] Command line options are not case sensitive.

  • Page 92: Using The Load Command Line Options

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Using the Load Command Line Options You can specify several command line options when the driver is loaded. The available options are described in the table below. This table describes command line options for the for Ultra320 products.

  • Page 93: Bit Mask Options

    Bit Mask Options Use the example below as an aid for calculating Bit Mask option hex values. Each SCSI device is enabled by a 1 in its corresponding bit position. The table that follows the figure, lists the binary-to-hex conversions. Use this example, if you want to enable scanning for LUNs 0, 2, and 6 on all targets, then use the command line option of lun_enable=0045.

  • Page 94: Using Netware And The Host Adapter

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Using NetWare and the Host Adapter This section contains useful information on using NetWare and your host adapter. Using Removable Media driver module fully supports removable-media adpu320.ham disk drives, including magneto-optical drives. Removable media is...

  • Page 95: Mount Status

    . This utility allows you to backup server sbackup.nlm disk drives to a server tape drive. The utility supports Adaptec host adapters. Novell NetWare documentation contains instructions for loading the server backup software. Refer to the NetWare Server Backup...

  • Page 96: Using A Cd With Netware

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 3 If asks you to select the device driver, select the HP sbackup DIBI-2 Tape Driver, regardless of the type of SCSI tape drive being attached (for example, even if the tape drive is manufactured by Wangtek, do not select the Wangtek driver).

  • Page 97: Netware 5.X And 6.0

    3 Type the following line at the prompt: :load CDROM.NLM Optimizing Performance The Adaptec Ultra320 SCSI Bus Master firmware increases the SCSI performance of the Adaptec Ultra320 host adapters under multitasking environments. The firmware uses a paging mechanism to handle up to 255 simultaneous SCSI commands. The...

  • Page 98: Troubleshooting

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) In general, a low number of max_tags gives better sequential performance, and a high number a better random performance. Note: A large number of max_tags can also cause starvation problems leading to deactivation with some drives.
  • Page 99 An error has occurred initializing one of the driver’s internal data structures for a device connected to the adapter. This may result in problems accessing the device. Try installing the most up-to-date version of the driver available from the Adaptec Web site. 7-13...
  • Page 100 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) [xxxxx0ab] Driver already loaded for this host bus adapter The driver is already loaded for this adapter. Verify that the correct adapter is specified in your command line or startup file.
  • Page 101 Installing Novell NetWare [xxxxx0ca] Invalid command line syntax [xxxxx0cb] Invalid command line syntax [xxxxx0cc] Invalid command line syntax The command line syntax for the driver is incorrect. See Using the Load Command Line Options on page 7-6 for entering the correct syntax.

  • Page 102: Installing Unixware And Open Unix

    Installing the Driver When UnixWare/Open Unix is Already Installed Using UnixWare/Open Unix and the Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 driver for UnixWare 7.1.1. and Caldera Open Unix 8.0. adpu320 driver (or package) is used with UnixWare/Open adpu320 Unix.

  • Page 103: Installing The Driver When Installing Unixware/Open Unix

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) If you are performing a first time UnixWare/Open Unix installation, see Installing the Driver When Installing UnixWare/Open Unix on page 8-2. If UnixWare/Open Unix is already installed in your system, see...

  • Page 104: Installing The Driver When Unixware/Open Unix Is Already Installed

    Installing UnixWare and Open Unix 6 Follow the on-screen instructions to continue with installation. Refer to the UnixWare/Open Unix documentation and on-screen help files for help in selecting options. Note: If your installation fails, do not attempt to use the update installation pkgadd procedure to fix the installation.

  • Page 105: Back Up The Kernel

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 4 Boot the New Kernel—Restarts the computer with the new kernel. Note: Remember that UnixWare/Open Unix commands are case sensitive. Enter the commands exactly as shown. Back Up the Kernel If you have not already done so, back up all important files on the computer.

  • Page 106: Modify The New System File

    Installing UnixWare and Open Unix 5 Type pkginfo -l adpu320 and press Enter. 6 Verify that the driver is now listed. adpu320 If the driver does not appear in the pkginfo listing, turn adpu320 Troubleshooting on page The listing should be similar to PKGINST: adpu320 NAME: Ultra320 Driver for UnixWare 7.1.1 Modify the New System File...

  • Page 107: Boot The New Kernel

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 3 Type y and press Enter when the computer asks if you really want to shut down. System Is Down The UnixWare/Open Unix kernel is now ready for host adapter operation.

  • Page 108: Using Unixware/Open Unix And The Host Adapter

    Installing UnixWare and Open Unix Using UnixWare/Open Unix and the Host Adapter This section contains useful information on using UnixWare/Open Unix and your host adapter. Using Tunable Parameters For UnixWare/Open Unix, some parameters are defined in the following file: /etc/conf/pack.d/adpu320/space.c These parameters can be tuned for either the driver.

  • Page 109: Removing The Driver

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Removing the Driver If you no longer need the adst21 following procedure to remove it completely: 1 Back up all important computer files. 2 At the UnixWare root prompt, type the following:...

  • Page 110: Troubleshooting

    Installing UnixWare and Open Unix Troubleshooting Problems and Solutions My computer crashes or displays panic messages during the bootup procedure! You may have to boot from the backup kernel created earlier, and then perform the driver update procedure again. To boot from the old kernel: 1 Reboot the computer.

  • Page 111: Error Messages

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Error Messages The error messages listed below are the messages associated with the drivers. Messages are listed sequentially according to the last three digits of the error code. For example, [xxxxx020], [xxxxx021], [xxxxx022], and so forth.
  • Page 112 Installing UnixWare and Open Unix [xxxxx020] Adapter or target device not responding or not connected The target device did not respond to the adapter. If the device is present, refer to your host adapter’s user’s guide for troubleshooting information. If the device is no longer connected to the system, ignore this error.
  • Page 113 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) [xxxxx041] Command aborted [xxxxx042] Command aborted [xxxxx043] Command aborted [xxxxx044] Command aborted [xxxxx045] Command aborted An internal condition caused the driver to abort the command. In most cases, the command is retried and is recovered, and normal operation continues.
  • Page 114 Installing UnixWare and Open Unix [xxxxx096] Adapter hardware initialization failure - possible resource conflict The driver has attempted to initialize the adapter hardware but failed. This might suggest that the adapter resources (for example, IRQ) conflict with another board installed in your system. [xxxxx097] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system.

  • Page 115: Installing Sun Solaris

    Removing the Driver From Solaris 8 Command Line Options Additional Notes This chapter explains how to install the Adaptec Ultra320 driver for Solaris 8. Installing the driver when installing Solaris 8 To install Solaris 8 with an Ultra320 SCSI Host Adapter:...
  • Page 116 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 2 The Install Supplemental Drivers screen is displayed. If you booted off of the Configuration Assistant diskette, replace it with the Adaptec driver disk, otherwise, insert the Adaptec driver disk into the floppy disk drive and press F2 ).

  • Page 117: Installing The Driver When Solaris 8 Is Already Installed

    2 Disable volume manager if it is running by typing: #/etc/init.d/volmgt stop 3 Insert the Adaptec driver disk into the floppy disk drive. 4 Mount the driver disk to a mount point (/mnt) by typing: #mount -F pcfs /dev/diskette /mnt...

  • Page 118: Removing The Driver From Solaris 8

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 8 Create file by typing: /reconfigure #touch /reconfigure This will cause the operating system to check for newly installed devices on the next system boot. 9 Reboot the system by typing:...

  • Page 119: Command Line Options

    5 Restart the system by typing: #shutdown -i0 -g30 -y The shutdown options are: ’-i0’ to bring system to 0 init state. ■ ’-g60’ to shut the system down in 60 seconds. ■ ’-y’ continue to shutdown without user intervention. ■...
  • Page 120 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Following are the two new lines created for user configurable options: #To enable u320 read streaming protocol, set ADPU320_SCSI_RD_STRM to 1 ADPU320_SCSI_RD_STRM=0; 2 Edit and add the LUN as seen on the RAID /kernel/drv/sd.conf...

  • Page 121: Installing Linux

    Installing the Device Drivers for Red Hat Linux Installing the Device Drivers for SuSE Linux This chapter explains how to install the Adaptec Ultra320 driver for Red Hat Linux 7.2, Red Hat 7.2 Advanced Server, Red Hat 7.3 and SuSE Enterprise 7.
  • Page 122 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) 3 When the Do You Have a Driver Diskette screen appears, select Yes and follow the on-screen instructions. Use the diskette created in x-ref. Note: If you are installing Red Hat 7.3 or Red Hat 7.2 Advanced Server, continue with normal installation.

  • Page 123: Installing The Device Drivers For Suse Linux

    Installing the Device Drivers for SuSE Linux To install the device drivers for SuSE Enterprise 7: 1 Boot off of the SuSE Enterprise 7 CD. Refer to the instructions for your operating system. Follow the standard installation steps with the exceptions noted below. 2 At the first installation window, while the progress bar is moving to the left (decreasing), press Alt before the timer expires.

  • Page 124: A Troubleshooting In Windows

    Troubleshooting Checklist Most problems with using the Adaptec SCSI Card 39320D result from errors in preparing and connecting devices on the SCSI bus. If you have problems, check these items first: Are all SCSI cables and power cables properly connected? ■...

  • Page 125: General Troubleshooting

    Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) Is the Adaptec SCSI Card 39320D firmly seated and secured in ■ the PCI expansion slot? Is the PCI expansion slot compliant with PCI Rev. 2.1 or higher, ■ and does it support Bus Mastering? Are all SCSI devices on each SCSI bus assigned unique SCSI ■...
  • Page 126 (usually slower) when the BIOS scans the SCSI bus during boot? Make sure you are using the terminated cable supplied with ■ your Adaptec kit. Do not mix Ultra320/160 devices and any other speed devices ■ on the same SCSI cable. All Ultra320/160 devices need to be on a single cable.
  • Page 127 SCSI cards. What do I do when during boot, the Adaptec SCSI Card 39320D banner comes up but the system hangs? Go into SCSISelect and choose the settings for the device that are more appropriate for the device time.

  • Page 128: Troubleshooting In Windows Nt 4.0

    What if I can’t load the driver? If the driver is failing to load, then be sure you are using the latest version available from the Adaptec Web site at If you are using the latest version of the driver and are still having...
  • Page 129 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) “Time-out failure during...” An unexpected time-out occurred: 1 Verify that the SCSI bus is properly terminated. 2 Verify that all cables are properly connected. Try disconnecting the SCSI device cables from the SCSI card and then starting the computer.
  • Page 130 Index Adaptec Web site 4-12, 4-14, 6-12, 6-14 ASPI application 4-14, 6-14 backup bad blocks 3-17 bit mask options boot device options 3-4, 3-5, 3-12 bootable CD-ROM booting from Open Unix booting from UnixWare cable lengths CD-ROM 7-10 channels 3-14...
  • Page 131 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) NetWare adpt160m.ham adpu320.ham 7-1, 7-2, 7-3, 7-4, 7-7, 7-12 backup CD-ROM support 7-10 command line options 7-5, error messages 7-12 installing the driver Load command 7-5, load command options max_tags 7-11 monitor.nlm...
  • Page 132 Index Options menu 3-14, 3-15, 3-17 resetting default values 3-13 starting using settings SCSISelect options BIOS Support for Bootable CD-ROM Boot Device 3-4, Select Master SCSI Controller set- ting Solaris additional notes command line options installing the driver removing the driver SuSE Linux installing the driver 10-3...
  • Page 133 Adaptec SCSI Card 39320D User’s Guide for Floppy Disks (OEM) error messages 6-11 removing host adapters swapping host adapters troubleshooting 6-10 using advanced configuration parameters Index-4...

  • Page 134: Contacting Supermicro

    SuperMicro Customer Support If you have questions or problems regarding onboard SCSI issues, check this manual first, which should answer most of your ques- tions. For further information, please see the following pages on our web site or contact us as listed below. General Support page: http://www.supermicro.com/TechSupport.htm SCSI Support page: http://www.supermicro.com/TECHSUPPORT/ FAQs/SCSI_FAQ.HTM...

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