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Washing machine XQG100- WG56A6B00W User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
For further information, please refer to the Digital User Guide. Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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14 Childproof lock...... 36 20 Customer Service..... 54 14.1 Activating the childproof 20.1 Product number (E-Nr.) and lock ......... 36 production number (FD).. 54 14.2 Deactivating the childproof 21 Consumption values.... 55 lock ......... 36 22 Technical specifications.. 55 15 Home Connect ......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 32 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
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Installation and connection en ATTENTION! 4.4 Removing the transit The appliance may contain residual bolts water. If you tilt the appliance beyond 40°, this residual water may leak out. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Pull the power cable out of the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").
Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 34 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
Before using for the first time en The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
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en Before using for the first time Pour standard washing powder into compartment II. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates.
Display en Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation More information 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time → "Buttons", Page 24 10,0 kg Recommended...
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en Display Display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 36 Less Ironing The reduced creasing function is activ- ated.
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Display en Display Designation More information Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
en Buttons Buttons 8 Buttons With the Options button, you can open the sub-menu for additional programme Buttons settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for .
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Buttons en Button Selection More information (Remote start) ¡ Activate → "Remote start", Page 39 ¡ Deactivate ¡ Open the Home Connect menu Child Lock ¡ Activate → "Childproof lock", Page 36 3 sec. ¡ Deactivate Basic settings Multiple selection Basic settings 3 sec. Options Multiple selection Activate additional programme set- tings.
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en Buttons Button Selection More information Soaking ¡ Activate Activate or deactivate soaking. Before the main wash cycle starts, the ¡ Deactivate laundry remains in the water for longer. For laundry with particularly stubborn soiling. Easy-Iron ¡ Activate Activate or deactivate the reduced creasing programme.
Programmes en Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen 10,0 or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Lingerie Wash particularly delicate, washable items made from synthetic fabrics, silk or Lycra, e.g. lacy negli- gees. Use a detergent that is suitable for delicates. Do not use fabric softener.
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1600 rpm Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate Easy-Iron.
en Programmes Programme Description Max. load (kg) Use liquid detergent. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm O³ Drum Clean Cleaning and caring for the drum. – Use this programme in the following cases: ¡ Before using the appliance for the first time ¡...
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Programmes en Programme Description Max. load (kg) O³ Air Wash For all washable items and for items that are suit- able for professional cleaning only. Programme for freshening up dry laundry or remov- ing odours, e.g. cigarette or kitchen odours. Dry the drum with a cloth before loading the laun- dry.
Laundry Note: More detailed instructions for – Tie together longer drawstrings, and tie cords with solid end- use can be found on www.siemens- home.bsh-group.cn or by scanning pieces in hoods or trousers – Remove curtain hooks and lead the QR code on the title page of this strips or use a mesh laundry user manual.
Detergents and care products been correctly installed and connec- Notes ted. ¡ More detailed instructions for use → "Installation and connection", can be found on www.siemens- Page 12 home.bsh-group.cn or by scanning the QR code on the title page of Press ▶...
en Basic operation Note: The programme settings are Press down on the insert and re- not saved permanently for the pro- move the detergent drawer. gramme. Adjusting additional programme settings Press Options to call up additional programme settings. Select the programme settings. Press Options to call up the main menu.
Basic operation en Slide the measuring aid forwards. 13.8 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press Start/Reload. ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
en Childproof lock Remove the laundry → Page 36. Childproof lock 14 Childproof lock 13.11 Resuming the pro- Secure your appliance against being Childproof lock gramme when the pro- operated unintentionally using the controls. gramme status is Rinse Hold 14.1 Activating the childproof Start the Spin programme or se- lock lect a suitable programme for Press and hold the two...
WPS function in the digital instruction manual by scanning the QR code in the table of Requirements contents or on www.siemens- ¡ Your router has a WPS function. home.bsh-group.cn. ¡ Wi-Fi is activated on the router. The Home Connect services are not ¡...
en Home Connect In the Home Connect app, enter 15.2 Connecting the appli- the network name (SSID) and ance to a WLAN home password (key) for your home net- network (Wi-Fi) without work. WPS function Carry out the steps in the Home Connect app to connect the If your router does not have a WPS appliance.
Home Connect en Select Wi-Fi on/off. Requirements ¡ The appliance is connected to your Select on. Wi-Fi home network. a Wi-Fi is activated. ¡ The appliance is connected to the Note: If Wi-Fi is activated, the appli- Home Connect app. ance will not switch itself off automat- ¡...
(to ensure scanning the QR code in the table of a secure data connection). contents or on www.siemens- ¡ The current software and hardware home.bsh-group.cn. version of your appliance. ¡ Status of any previous reset to 17.1 Cleaning the drum...
Cleaning and servicing en Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
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en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
en Cleaning and servicing Insert and close the service flap. 17.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30/-20" Do not add any extra water to the appliance while it ▶ is operating. The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting Loud noises during Transit bolts have not been removed. the spin cycle. Removing the transit bolts ▶ Persistent, quiet whirr- Active oxygen treatment is active. ing fan noise. Not a fault – normal operating noise. ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
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en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 40 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
19.1 Removing the appliance → "Before using for the first time", Note: More detailed instructions for Page 19. use can be found on www.siemens- home.bsh-group.cn or by scanning the QR code on the title page of this user manual. Turn off the water tap.
en Customer Service 19.4 Disposing of old appli- Customer Service 20 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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Consumption values en Water pressure ¡ Minimum: Consumption values 21 Consumption values 100 kPa (1 bar) Consumption values ¡ Maximum: Model WG56A6B00W 1000 kPa Class (10 bar) Energy consump- 0,860 kWh/cycle Length of the wa- 150 cm tion ter inlet hose Water consump- 63,0 l/cycle Length of the wa- 150 cm tion ter outlet hose...
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en Applicable standard GB 17625.1 Electromagnetic compatibility – Limits – Limits for harmonic cur- rent emissions (equipment input current ≤16 A per phase) GB 12021.4 Maximum allow- able values of grades of energy efficiency and water efficiency for household electric washing machines GB 4706.24 Safety of house-...
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BSH Hausgeräte GmbH Carl-Wery-Straße 34, 81739 München, GERMANY 总经销商:博西家用电器(中国)有限公司 地址: 中国江苏省南京市鼓楼区清江南路18号3幢 客户服务热线:400 889 9999 客户服务电子邮箱: careline.china@bshg.com www.siemens-home.bsh-group.cn Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001580217* 9001580217 (010812)