Siemens XQG100-WG54C8C10W User Manual And Installation Instructions
Siemens XQG100-WG54C8C10W User Manual And Installation Instructions

Siemens XQG100-WG54C8C10W User Manual And Installation Instructions

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XQG100-WG54C8C10W
Washing machine
EN User manual and installation instructions
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Summary of Contents for Siemens XQG100-WG54C8C10W

  • Page 1 XQG100-WG54C8C10W Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Further information and explanations are available online: Table of contents 1 Safety ...........  4 7 Display ........  22 1.1 General information.... 4 7.1 Programme menu .... 22 1.2 Intended use...... 4 7.2 Messages on the display .. 22 1.3 Restriction on user group.. 4 8 Buttons ........  24 1.4 Safe installation ......
  • Page 3 15 Intelligent dosing system ..  38 21 Customer Service....  59 15.1 Starting the programme 21.1 Product number (E-Nr.), with intelligent dosing sys- production number (FD) tem.........  38 and consecutive numbering (Z-Nr.) ........ 59 15.2 Filling the dispensers ....  39 15.3 Dispenser contents .... 40 22 Consumption values....  60 15.4 Basic dosage ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
  • Page 7: Safe Use

    Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
  • Page 10: Preventing Material Damage

    en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least Preventing material damage ATTENTION! 100 kPa (1 bar) and max.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Set the maximum spin speed if you Environmental protection and saving energy 3 Environmental protec- want to dry the laundry in the tumble tion and saving energy dryer afterwards. a The drier the laundry, the shorter Environmental protection and saving energy the programme duration when dry- 3.1 Disposing of packaging...
  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 34 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
  • Page 13: Removing Foam Parts

    Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
  • Page 14: Removing The Transit Bolts

    en Installation and connection Remove the foam parts on the un- 4.5 Removing the transit derside. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport.
  • Page 15: Connecting The Appliance

    Installation and connection en Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.6 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose.
  • Page 16: Aligning The Appliance

    en Installation and connection Open the water tap carefully and Connecting the appliance to the check that the connection points electricity supply are tight. Note: Your electrical domestic install- ation for this appliance must comply Water outlet connection types with the local legal provisions and This information is intended to help safety regulations, and should in- you to connect this appliance to the...
  • Page 17 Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
  • Page 18: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Control Panel

    Familiarising yourself with your appliance en Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. ate the appliance by lightly pressing Buttons and display on the display with your finger or...
  • Page 20 en Familiarising yourself with your appliance Navigating in the menu Confirming or cancelling in the message If a menu shows certain symbols, you can navigate in the menu. If the display shows a message, you Press the symbol. can confirm or cancel an action. ▶...
  • Page 21: Before Using For The First Time

    Before using for the first time en The switch-on process takes a few Colour Setting seconds. Grey Cannot be activ- After a few seconds, the appliance ated displays the start animation and the programme overview. Changing a setting value Set the 深层洁筒 programme. If a menu shows a scale for a setting, Close the door.
  • Page 22: Display

    en Display Display 7 Display The display shows the current settings, options or relevant information. Display 7.1 Programme menu The programme menu is the main menu of the display. In this menu, you can adjust important settings for the operation of the appliance or navigate to other menus.
  • Page 23 Display en Display Description 冷洗 - 90 Set temperature in °C. → "Buttons", Page 25 ⁠ The childproof lock is now active. → "Deactivating the childproof lock", Page 38 Drum cleaning is required. Run the 深层洁筒 programme 建议您进行筒清 for cleaning and caring for the drum and the outer tub. 洁。...
  • Page 24: Buttons

    en Buttons Buttons 8 Buttons With the 更多选项 button, you can open the sub-menu for additional pro- Buttons gramme settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. Button Selection More information...
  • Page 25 Buttons en Button Selection More information ⁠   ⁠   i-Dos Open the menu If you press the button, the menu opens. Activate or deactivate the intelligent dosing system for fabric softener ⁠ or liquid detergent → "Overview of the basic settings", Page 42 → "Intelligent dosing system", Page 38...
  • Page 26 en Buttons Button Selection More information ⁠   加预洗 Activate Activate or deactivate prewash, e.g. ¡ for washing heavily soiled laundry. Deactivate ¡ Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent directly in the drum for the prewash and into...
  • Page 27 Buttons en Button Selection More information ⁠   轻松熨 Activate Activate or deactivate the reduced ¡ creasing programme. Deactivate ¡ In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher resid- ual moisture after washing.
  • Page 28: Programmes

    en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Wash hard-wearing items made of cotton, linen or 10.0 棉织物 blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate ⁠...
  • Page 29 Programmes en Programme Description Max. load (kg) Programme setting: Max. 40 °C ¡ Max. 800 rpm ¡ Wash particularly delicate, washable items made 女士内衣 from synthetic fabrics, silk or Lycra, e.g. lacy negli- gees. Use a detergent that is suitable for delicates. Do not use fabric softener.
  • Page 30 en Programmes Programme Description Max. load (kg) Wash non-iron shirts and blouses made from cot- 衬衫 ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate ⁠   轻松熨. The laundry is only given a short spin and can be removed while still dripping wet.
  • Page 31 Programmes en Programme Description Max. load (kg) Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: Max. 60 °C ¡ Max. 1200 rpm ¡ Wash curtains and blinds. 窗帘 Programme for washing heavy curtains up to the maximum load for the programme or lightweight curtains measuring 25-30 m².
  • Page 32: Laundry

    en Programmes Programme Description Max. load (kg) 40 °C: Antibacterial programme. ¡ 冷洗 : Rinse the drum to remove hair and fluff. ¡ Use washing powder that contains bleach. Place the washing powder containing bleach in the manual dosing compartment. → "Detergent drawer", Page 18 Halve the amount of detergent to avoid foaming.
  • Page 33 Programmes en Programme Description Max. load (kg) Tip: The programme does not remove stains or sweat odours. In this programme, you can select the intensity of the active oxygen treatment. → "Buttons", Page 24 Wash items made from cotton, linen, or synthetic or 深层除螨 blended fabrics.
  • Page 34: Preparing The Laundry

    en Accessories Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 59. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
  • Page 35: Basic Operation

    Basic operation en Do not mix different liquid deter- ¡ 13.2 Setting a programme gents Requirement: The display shows the Do not mix detergent and fabric ¡ programme menu. softener Do not use products that have ex- ¡ Search through the menu. pired or are highly congealed → "Searching through the menu", Do not use products containing ¡...
  • Page 36: Saving Programme Settings

    en Basic operation Observe the information about op- Open the door. erating logic → Page 19. Notes The programme settings are not ¡ saved permanently for the pro- gramme. The setting is saved if you activate ¡ or deactivate the intelligent dosing system. 13.4 Saving programme set- tings Requirements...
  • Page 37: Starting The Programme

    Basic operation en Note: Observe the information about The appliance door remains detergents and care products locked for safety reasons if the temperature and water levels are → Page 34. high. Pull out the detergent drawer. – If the temperature is high, start Pour in detergent. the 漂洗...
  • Page 38: Childproof Lock

    en Childproof lock Childproof lock Intelligent dosing system 14 Childproof lock 15 Intelligent dosing sys- Secure your appliance against being Childproof lock operated unintentionally using the The optimum quantities of liquid de- Intelligent dosing system controls. tergent and fabric softener are dis- pensed automatically depending on 14.1 Activating the childproof the programme and settings.
  • Page 39: Filling The Dispensers

    Intelligent dosing system en If you want to replace the liquid de- Requirements The laundry is prepared. tergent or fabric softener in the dis- ¡ penser with another product, clean → "Preparing the laundry", Page 34 The laundry is sorted. the detergent drawer beforehand. ¡...
  • Page 40: Dispenser Contents

    en Home Connect If required, pour washing aid into tions via the Home Connect app, ad- the compartment for manual dos- just its basic settings and monitor its ing. operating status. → "Adding detergent and care The Home Connect services are not available in every country. The avail- product", Page 36 ability of the Home Connect function Push in the detergent drawer.
  • Page 41: Setting Up Home Connect

    Home Connect en The Home Connect app guides Note: The connection is automatically you through the entire login pro- re-established when the Wi-Fi is cess. switched back on. You can also use Home Connect 16.5 Resetting the appliance via the WeChat mini programme. network settings 16.2 Setting up Home Con- Press ⁠...
  • Page 42: Data Protection

    en Basic settings Press ⁠ . Basic settings 17 Basic settings Press ⁠   手机互联. ⁠   手机互联 goes out. You can configure the basic settings Basic settings for your appliance to meet your 16.7 Data protection needs. Please see the information on data 17.1 Overview of the basic protection.
  • Page 43: Overview Of The Basic Settings

    Cleaning and servicing en Basic setting Description Cleaning and servicing 18 Cleaning and servi- Set up Home 晶御智能助手 cing Connect. Start a video that 开机向导 To keep your appliance working effi- Cleaning and servicing helps you to op- ciently for a long time, it is important erate the appli- to clean and maintain it carefully.
  • Page 44: Cleaning The Detergent Drawer

    en Cleaning and servicing Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
  • Page 45: Cleaning The Drain Pump

    Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
  • Page 46 en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 47 Cleaning and servicing en Insert the pump cap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 45 Since water may remain in the drain pump, unscrew the pump cap carefully. Screw the pump cap as far as it will go. Clean the interior, the thread on the pump cap and the pump hous- ing.
  • Page 48: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing 18.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening. Note: Do not use any sharp or poin- ted objects.
  • Page 49: Troubleshooting

    Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your room or other ▶ appliances are working. The programme does ⁠ has not been pressed. not start. Press ⁠...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
  • Page 52 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 53 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the 脱水  programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting The spin result is not ⁠   轻松熨 is activated. satisfactory. The laun- Select the programmes that are suitable for the ▶ dry is too wet/too type of fabric. damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 57 Troubleshooting en Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Setting up Home Connect", Page 41 Water is leaking out at Water inlet hose is not correctly/securely connected.
  • Page 58: Emergency Release

    en Transportation, storage and disposal Empty the dispensers. 19.1 Emergency release Releasing the door 20.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 45 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
  • Page 59: Disposing Of Old Appliance

    Customer Service en 20.4 Disposing of old appli- Customer Service 21 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
  • Page 60: Consumption Values

    en Consumption values Length of the wa- 150 cm Consumption values 22 Consumption values ter outlet hose Length of the 210 cm Deactivate the automatic dosing (i- Consumption values power cord Dos) function for the tests. Permissible oper- Ambient tem- ¡ Class ating conditions perature 0–40 Noise levels in accordance...
  • Page 61 Applicable standard en GB 12021.4 Maximum allow- able values of grades of energy efficiency and water efficiency for household electric washing machines GB 4706.24 Safety of house- hold and similar electrical appli- ances – Particu- lar requirements for washing ma- chines GB/T 4288 Household and similar electrical...
  • Page 64 总经销商:博西家用电器(中国)有限公司 地址: 中国江苏省南京市鼓楼区清江南路18号3幢 客户服务热线:400 889 9999 客户服务电子邮箱: careline.china@bshg.com 制造商:博西华电器(江苏)有限公司 地址: 江苏省南京经济技术开发区尧新大道208号 siemens-home.bsh-group.cn *9001847891* 9001847891  (030821)

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