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XQG120-WG56B2B00W Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
Table of contents 1 Safety ........... 4 11 Laundry........ 30 1.1 General information.... 4 11.1 Preparing the laundry .... 30 1.2 Intended use...... 4 11.2 Care symbols on the care labels ........ 30 1.3 Restriction on user group.. 4 1.4 Safe installation ...... 5 12 Detergents and care 1.5 Safe use ........
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15.4 Deactivating Wi-Fi on the appliance ....... 36 15.5 Installing the software up- date ........ 36 15.6 Resetting the appliance network settings .... 36 15.7 Remote start ...... 37 15.8 Remote diagnostics .... 37 15.9 Data protection...... 37 16 Basic settings...... 37 16.1 Overview of the basic set- tings........
en 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come ▶...
en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy 3 Environmental protec-...
en erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
en Put on the 4 cover caps. ATTENTION! Material damage may be caused if the water inlet hose is connected in- correctly. Tighten the screw connections on ▶ the water inlet until they are hand- tight. Connect the water inlet hose to a tap (26.4 mm = 3/4").
en 4.6 Aligning the appliance Siphon Secure the con- nection point with In order to reduce noise and vibra- a (24–40 mm) tion and to prevent the appliance hose clamp. from moving, align the appliance cor- rectly. Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Sink Fix and secure...
en Use a WAF 17 wrench to tighten Pour approx. 1 litre of tap water the lock nuts against the housing into compartment II. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to compartment II.
en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Compartment II: Detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 6.4 Operating logic Programmes → Page 26 Programme selector...
en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted in col- briefly press 更多选项 again. our on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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en Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. . Note: Additional functions may be available as a result of software updates. → Page 36 If a software update is available, you can find further information in the Home Connect app.
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en Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 35 Additional rinse cycles are activated. → Page 25 Prewash is activated. → Page 25 Soaking is activated for 10, 20 or 30 minutes.
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en Display Description A programme with active oxygen treatment has been in- terrupted and the door is locked until the active oxygen has been removed. Note: It may take up to 25 minutes for the active oxygen to be removed Washing at temperatures to meet increased hygiene de- mands is activated.
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en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → Page 36 → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the...
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en Button Selection More information Select the intensity of the active oxy- ¡ 超氧空气洗 gen treatment: ¡ Use the normal intensity level for ¡ lighter odours. 30' Use the intensive level for stronger ¡ odours, e.g. cigarette or kitchen smells. 45' Active oxygen is a special type of oxy- gen which effectively reduces odours.
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en Button Selection More information Displaying or If you briefly press the button, you ¡ ¡ 更多选项 hiding addi- can display or hide additional but- tional buttons tons. → "Displaying or hiding additional buttons", Page 19 Activate Wash small loads of delicate or hard- ¡...
en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information about pro- ¡ gramme selection. → "Care symbols on the care labels", Page 30 The programme's temperature setting guarantees that the recommended ¡ temperature on the care label is not exceeded. The temperature that is reached in the appliance may differ from the set temperature.
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en Programme Description Max. load (kg) 丝绸 / Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Tip: Gently cleaning the laundry reduces abrasion of textile fibres and microplastic fibres.
en Programme Description Max. load (kg) Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: Max. 60 °C ¡ Max. 1200 rpm ¡ 深层洁筒 / – Clean and care for the drum. → Page 38 Deep Drum Cleaning programme with active oxygen.
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en Programme Description Max. load (kg) 超氧空气洗 / O3 For all washable items and for items that are suit- Air Wash able for professional cleaning only. Programme for freshening up dry laundry or remov- ing odours, e.g. cigarette or kitchen odours. Dry the drum with a cloth before loading the laun- dry.
en Accessories 10 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx. 2.50 m). Water outlet hose Extend the water outlet hose (2.20 m). 11057910 extension Fixing brackets...
en Symbol Recommended pro- Basic operation 13 Basic operation gramme Delicates/Silk for washing Basic operation by hand (particularly 13.1 Switching on the appli- gentle) ance Woollens (hand wash) Note: If you switch the appliance on (not suitable for machine- the first time after you have connec- washing) ted it to the electrical system, the switch-on process takes up to one...
en Press 手机互联. Open the door. The Home Connect app displays the programmes that can be selec- ted. Set a programme in the Home Connect app. If required, adjust the programme settings. → "Buttons", Page 23 Start the programme. → Page 33 13.3 Saving the programme settings 13.5 Loading laundry You can save your individual pro- Note: To prevent creasing, note the...
en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. 13.7 Using the measuring aid 13.8 Adding detergent and care product To more easily measure the liquid detergent, you can use a measuring Note: Observe the information about...
en The drum rotates and load detec- Note: If you want to add laundry, tion takes place. This can take up follow the instructions on the dis- to 2 minutes, after which water play. enters the drum. → "Display", Page 22 The display shows the programme Open the door.
en Set the 单脱水 / Spin programme Press and hold 按3秒童锁 for ▶ or a programme for draining the approx. 3 seconds. water. → Page 26 goes out on the display. Press . 13.14 Unloading the laundry Home Connect 15 Home Connect Open the door. → Page 32 This appliance is network-capable.
en Notes 15.1 Setting up the If the Wi-Fi is activated, the display ¡ Home Connect app alternately shows "on" and the sig- nal strength of the Wi-Fi connec- Install the Home Connect app on tion. your mobile device. To exit the Home Connect settings, ¡...
en Press and hold for approx. 15.9 Data protection 3 seconds. Please see the information on data The network settings are reset. protection. The first time your appliance is 15.7 Remote start registered on a home network Enable the appliance for remote start connected to the Internet, your via the Home Connect app.
en To call up the basic settings, press 16.1 Overview of the basic 设置. settings Use the programme selector to se- Note: Additional functions may be lect the required basic setting. available as a result of software up- → Page 38 dates. → Page 36 Adjust the basic setting: If a software update is available, you To change the value, press ‒...
en Run the 深层洁筒 / Deep Drum Clean the detergent drawer and in- ▶ programme without laun- sert with water and a brush, and Clean dry but with washing powder that then dry them. contains oxygen bleach or a clean- ing agent for caring for the inside of the appliance.
en Slide a suitable receptacle under the opening for draining the deter- gent solution. 17.3 Cleaning the drain pump Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rat- tling noises.
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en Insert the drain hose into the CAUTION - Risk of scalding! holder. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that both impellers can turn.
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en Remove any foreign objects and fluff from the rubber gasket. Remove any blockages from the intake opening. Clean the outside and the inside of the rubber gasket with a damp cloth and wipe dry.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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en Fault Cause and troubleshooting H:32 The appliance has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. ▶ E:30 -10 / The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Check the installation of the water inlet hose.
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en Fault Cause and troubleshooting E:30 -20 Do not add any extra water to the appliance while it ▶ is operating. All other error codes. Malfunction To restart the appliance, press and hold for ap- proximately 5 seconds. If the fault occurs again, disconnect the appliance from the power supply for at least 30 seconds.
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en Fault Cause and troubleshooting The programme is The temperature is too high. paused or has been Start the 单漂洗 / Rinse programme or wait until the ▶ interrupted, but the temperature has dropped. door will not open. Water level is too high. Start the 单脱水...
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en Fault Cause and troubleshooting There are detergent Detergents may contain water-insoluble substances residues on the laun- that deposit on the laundry. dry. Start the 单漂洗 / Rinse programme or brush out ▶ the laundry after drying. Fabrics smell unpleas- Active oxygen treatment is not suitable for removing ant after active oxygen stains, sweat and sweat odours.
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en Fault Cause and troubleshooting Water is leaking from Dirt on the door or seal causes leaks. below the door. Clean the door and the seal. ▶ Detergent or fabric There is too much detergent or fabric softener in the softener drips off the detergent drawer.
en 18.1 Emergency release Transportation, storage and disposal 19 Transportation, stor- Releasing the door age and disposal Requirement: The drain pump is Transportation, storage and disposal empty. → Page 40 19.1 Removing the appliance ATTENTION! Escaping water may Turn off the tap. cause material damage. Do not open the door if you can Empty the water inlet hose.
en 19.3 Using the appliance tronic appliances (waste electrical and electronic again equipment - WEEE). For further information, see The guideline determ- ▶ → "Installation and connection", ines the framework for Page 11 and the return and recycling of used appliances as → "Starting an empty washing applicable throughout cycle", Page 16.
en 20.2 AQUA-STOP guarantee Weight 85.0 kg Maximum load 10.0 kg In addition to warranty claims against Mains voltage 220 V, 50 Hz the seller under the purchase agree- ment and in addition to our manufac- Minimum in- 10 A turer's warranty, we offer compensa- stallation protec- tion under the following conditions.
en 21.1 Information regarding Safety – Part 1: General require- Free and Open Source ments Software GB 4343.1 Electromagnetic This product includes software com- compatibility re- ponents that are licensed by the quirements for copyright holders as free or open household appli- source software.
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EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG BSH Hausgeräte GmbH Carl-Wery-Straße 34, 81739 München, GERMANY 原产地:德国 总经销商:博西家用电器(中国)有限公司 地址: 中国江苏省南京市鼓楼区清江南路18号3幢 客户服务热线:400 889 9999 客户服务电子邮箱: careline.china@bshg.com siemens-home.bsh-group.cn *9001897368* 9001897368 (041216)
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