FREQUENTLY ASKED QUESTIONS
• Question: "One of my trampoline legs has
broken" or "The trampoline padding or
mat is damaged, how do I replace it?"
• Answer: If you are still within your
warranty period (90 days from initial
purchase) You should contact customer
service. You can also purchase select
replacement parts at:
www.PureFun.net
CARE & MAINTENANCE
• It is essential that the intended site for this trampoline is
completely flat and level. If the ground is not level this will cause
movement in the frame and could cause stress on the joined
sections.
• Before each use of this product, inspect the entire assembly and
replace any worn, defective or missing parts.
• The following conditions could represent potential hazards:
Missing, improperly positioned, or insecurely attached frame
padding; Punctures, frays, tears, or holes worn in the bed or
frame padding; Deterioration in the stitching or fabric of the bed
or frame padding; Broken or missing springs; A bent or broken
frame; A sagging jump mat; or sharp protrusions on the frame or
suspension system; Cease using trampoline immediately and
secure it against unauthorized use if any of these conditions are
present.
As a way of saying thank you for purchasing one of our products, here is a 10% OFF coupon for your next
10
• Question: "I had a part missing from my
box" or "something was damaged during
assembly, can you send it to me?"
• Answer: If it has been 30 days or less
from the date of your initial purchase,
you can contact customer service for a
replacement part to be issued.
Thank You Coupon!
purchase at
www.PureFun.net
Use Code: GQBRANDS10 at Checkout
GQBrands.com
• Question: "How do I remove the black
caps on the frame of the trampoline?"
• Answer: Please refer to page seven of
this manual for instructions on how to
remove the leg cap covers from the
trampoline frame.
• If any part of the trampoline frame requires cleaning, simply
wipe with a damp cloth. (Do not jump on the trampoline after
cleaning until completely dry).
• To clean chalk from mat, wipe down net with wet rag. Allow mat
to fully dry before jumping.
CustomerService@GQBrands.com
1-866-498-5269
Need help?
Do you have a question about the 9003MT and is the answer not in the manual?