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Faults
Odour formation in
the washing ma-
chine.
Repeated, intensive
foaming.
Detergent/softener
drips off the seal and
collects on the door
or in the seal fold.
w
i
i-DOS
/
preset-
ting deleted.
Loud noise forma-
tion, vibrations and
"wandering" during
spin cycle.
Display panel/indi-
cator lights do not
function while the
appliance is running.
The programme
takes longer than
usual.
Detergent residue
on the washing.
A
In the pause status
(Start/Reload)
flashes very quickly
and a signal sounds.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Switch off the appliance and pull out the mains plug.
– Turn off the tap and call customer service. ~ Page 52
Cause/Remedy
Run Cottons 90 °C programme without washing.
Use standard detergent.
– Check basic dosage settings and dosage strength.
– If required, use a different liquid detergent.
Too much detergent/softener in the dispensers. Observe max
mark in the dispensers.
w
i
If the i-DOS
: content menu setting is changed, all settings are
/
changed. ~ Page 37
– Appliance aligned?
Align the appliance. ~ Page 65
– Appliance feet fixed?
Secure appliance feet. ~ Page 65
– Transportation safety devices removed?
Remove transportation protection devices. ~ Page 59
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
~ Page 52
– Not a fault – unbalanced load detection system adjusts imbal-
ance by repeatedly distributing the washing.
– Not a fault – foam detection system active – several rinse cycles
are switched on.
– Occasionally phosphate-free detergents contain water-insoluble
residue.
– Select Rinsing or brush the laundry after washing.
– Water level too high. Washing cannot be reloaded. Immediately
A (
close washing machine door.
– Select
Start
/Reload)
to continue the programme.
51
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