Custom Audio Electronics SILVER User Manual
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Custom Audio Electronics SILVER User Manual

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USER MANUAL
SILVER
SILVER
PLUS
CUSTOM S.p.A.

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Summary of Contents for Custom Audio Electronics SILVER

  • Page 1 English market USER MANUAL SILVER SILVER PLUS CUSTOM S.p.A.
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 7 2 DESCRIPTION .
  • Page 6 6 MAINTENANCE ............. . 67 6.1 Cleaning .

  • Page 7: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 9: Description

    2 DESCRIPTION 2.1 Box contents Remove all the box contents (see following igures) being careful not to damage the packing material so that it may be  re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. 1.

  • Page 10: Device Components

    2.2 Device components 1. Touch screen PC POS 7. USB 3.0 port (x 2) 2. Statu LED 8. USB 2.0 port (x 2) 3. Support 9. HDMI port 4. LCM interface port (ffor customer display 2x20 LCM 10. RJ48 serial port (x 2) o second monitor 9.7”) 11.

  • Page 11: Status Messages

    2.3 Status messages STATUS LED DESCRIPTION DEVICE ON OFF CONNECTION...

  • Page 12: Monitor Icon

    2.4 Monitor icon ICON DESCRIPTION DISPLAY POWER BLUE/RED Press 6 seconds to turn off the power LVDS and blue light will turn red. Press 1 second to power on LVDS and red light will become blue. BLUE HARD DISK IN USE BLUE BRIGHTNESS UP BLUE...

  • Page 13: Installation

    3 INSTALLATION 3.1 Switch the device ON/OFF Power supply cable (included) Connect the power adapter (supplied) to the device and the mains outlet. Use the type of electrical power supply indicated on the label. Switch device On pressing key ON/OFF, The indicator lights are switched on and the device is ready. Switch device Off pressing key ON/OFF.

  • Page 14: Connections

    3.2 Connections The following igure shows the possible connections for the device. CASH DRAWER SERIAL DEVICE HDMI DEVICE USB 2.0 DEVICE USB 3.0 DEVICE ETHERNET DEVICE ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable.

  • Page 15: Pinout

    3.3 Pinout POWER SUPPLY Molex male connector 1 +12 Vdc 2 GND SERIAL INTERFACE Female RJ48 connector 1 RI/V/12V 2 CTS 3 GND 4 RTS 5 DTR 6 DSR 7 TxD 8 RxD FUNCTION COLOR LED 1 GREEN LED 2 12 V ORANGE...
  • Page 16 ETHERNET INTERFACE Female RJ45 connector 1 TP1 + 2 TP1 - 3 TP2 + 4 TP3 - 5 TP3 + 6 TP2 - 7 TP4 + 8 TP4 - FUNCTION COLOR 1000 GREEN LED 1 SPEED ORANGE N.C. LED 2 ACTIVE GREEN DRAWER CONNECTOR...
  • Page 17 LCM INTERFACE LCM Connector 1 1 1 1 1 USB5V 2 RI/5V/12V 3 D - 4 GND 5 D + 6 RXD 7 GND 8 GND 9 n.c. NOTE: USB (pin 1,3,5,7,9) for camera module. Simple COM (pin 2,4,6,8) for LCM module (COM5) RI/5V/12V for BIOS Setting...

  • Page 18: Installing The Kit Vesa Cover (Optional)

    3.4 Installing the Kit VESA Cover (Optional) For the instal procedure, proceed as follows. Disconnect the power supply cable and unscrew the two unmissable knobs A. Extract the support B as shown in the figure.
  • Page 19 Insert the two cover hooks C into the appropriate slots D placed in the top of the compartment. Screw the four fixing screws E as shown in the figure.

  • Page 20: Install Lcm Customer Display And Customer Monitor 9.7" (Optional)

    3.5 Install LCM customer display and customer monitor 9.7” (optional) For the instal procedure, proceed as follows. Disconnect the power supply cable and raise the cover in the indicated point. Insert the two cover hooks A into the appropriate slots B placed in the top of the compartment.
  • Page 21 Screw the tow fixing screws C as shown in the figure.

  • Page 22: Installing The Electronic Card Reader Msr (Optional)

    3.6 Installing the electronic card reader MSR (optional) For the instal procedure, proceed as follows. Assembly Disconnect the power supply cable and raise the cover in the indicated point. Insert the MSR electronic card reader B into the USB port C.
  • Page 23 Disassembly Remove cover D from device B. Press simultaneously the two hooks E and remove the MSR electronic card reader, insert cover A into the compartment.

  • Page 24: Access To The Hard Disk

    3.7 Access to the hard disk For the instal procedure, proceed as follows. Disconnect the power supply cable and raise the cover in the indicated point. Unscrew fixing screw A.
  • Page 25 Extract the l'hard disk in the direction indicated.

  • Page 27: Bios Configuration

    4 BIOS CONFIGURATION 4.1 BIOS access Turn on the device and press repeatedly the button "Delete" on keyboard to display the screen shown in step 2. Main Advanced Chipset Security Boot Save & Exit Boot Information R1.1 (<VO224M11>) (<data>) BIOS Vendor American Megatrends Compliancy UEFI <2.4 >;...

  • Page 28: Ami Bios Setup

    4.2 Ami Bios Setup Use the BIOS Setup to update the BIOS or conigure settings. The screens include navigation keys and help to guide you  in using the BIOS Setup program. The menu bar on top of the screen has the following main items: For changing the basic system coniguration MAIN ADVANCED For changing the advanced system settings CHIPSET For viewing and changing chipset settings SECURITY For setting up BIOS security settings For changing the system boot coniguration ...

  • Page 29: Main

    4.3 Main The Main menu provides you an overview of the basic system information, and allows you to set the system date and time. Main Advanced Chipset Security Boot Save & Exit Boot Information R1.1 (<VO224M11>) (<data>) BIOS Vendor American Megatrends Compliancy UEFI <2.4 >;...

  • Page 30: Advanced

    4.4 Advanced The Advanced menu items allow you to change the settings for the CPU and other system devices. Main Advanced Chipset Security Boot Save & Exit CPU Configuration SATA Configuration PCH-FW Configuration SIO Configuration USB Configuration Digital IO Port Configuration On-Module H/W Monitor Power Management NOTE: Be cautious the incorrect ield values can cause the system to malfunction when changing the settings of the ...
  • Page 31 CPU coniguration The items in this menu show CPU-related information. Main Advanced Chipset Security Boot Save & Exit CPU Configuration Intel (R) Core (TM) i5-6500TE CPU @ 2.30 GHz CPU Signature 506E3 Microcode Patch Max CPU Speed 2300 MHz Min CPU Speed 800 MHz CPU Speed 2300 MHz...
  • Page 32 SATA coniguration While entering setup menu, the BIOS automatically detects the presence of SATA devices. The Serial ATA Port items show Empty if no SATA device is installed to the corresponding SATA port Main Advanced Chipset Security Boot Save & Exit SATA Controller(s) [Enabled] Serial ATA Port 0...
  • Page 33 Serial ATA Port 2 It allows to enable or to disable the 1 port. Port 2 Enabled (default) Disabled It allow to enable or to disable the connection of a device also with the booted system. Hot Plug Enabled Disabled (default)
  • Page 34 PCH-FW coniguration The items in this menu show PCH-FW information. Main Advanced Chipset Security Boot Save & Exit ME Firmware Version <Version> ME Firmware Mode Normal Mode ME Firmware Type Full SKU Firmware ME Firmware SKU Consumer SKU Firmware Update Configuration Select: Firmware Update Coniguration It allow to enable or to disable loading remotely of the BIOS.
  • Page 35 SIO coniguration Le voci in questo menù consentono di modiicare le funzionalità relative a SIO. Main Advanced Chipset Security Boot Save & Exit AMI SIO Driver Version: <Version> Super Io Chip Logical Device(s) Configuration [*Active*] Serial Port 1 [*Active*] Serial Port 2 [*Active*] Serial Port 3 [*Active*] Serial Port 4 [*Active*] Serial Port 5 WARNING: Logical Devices state on the left side of the control, reflects the current Logical Devices state.
  • Page 36 [*Active*] Serial Port 5 It allow to enable or to disable the serial port (COM). Use This Device Enabled (default) Disabled It allow to enable or to disable the serial port address. Possible Use Automatic Settings (default) IO=2D8h; IRQ=10; DMA1 O=2C8h;...
  • Page 37 USB coniguration The items in this menu allow you to change the USB-related features. The USB devices item shows the auto-detected values. If no USB device is detected, the item shows “None”. Main Advanced Chipset Security Boot Save & Exit USB Configuration USB Devices: 1 keyboard, 1 Mouse, 1 Point, 1 Hub...
  • Page 38 Digital IO port coniguration The entries in this menu allow you to change the functionality of the digital IO port. Main Advanced Chipset Security Boot Save & Exit Digital IO Port Configuration DIO Port 1 [Output ] Output Level 1 [High DIO Port 2 [Output ]...
  • Page 39 It allow to Select: the COM port voltage. COM 5 12 V 5 V (default) It allow to Select: the cash drawer voltage. Cash Drawer Voltage Select: 12 V 24 V (default)
  • Page 40 On-Module H/W Monitor coniguration The entries in this menu allow you to change the monitor functionality. Main Advanced Chipset Security Boot Save & Exit PC Health Status CPU Temperature (DST) : < n.> % Chassis Temperature : < n.> % CPU FAN Speed : <...
  • Page 41 It allow to Select: the speed of the fan rotation. [0 (PWM)] [1 (PWM)] [2 (PWM)] Slope (PWM) [4 (PWM)] [8 (PWM)] [16 (PWM)] [32 (PWM)] [64 (PWM)] SYS Smart Fan Mode Coniguration It allow to Select: fan control mode. SYS Smart Fan control Manual Mode Auto Mode Thermal Monitor...
  • Page 42 Power management coniguration The entries in this menu allow you to change the power management functionality. Main Advanced Chipset Security Boot Save & Exit Power Management Restore AC Power Loss [Always Off] ERP MODE [Enabled] Wake configuration Resume from PCIE/RI [Enabled] Select:: Power management...

  • Page 43: Chipset

    4.5 Chipset The entries in this menu allows you to change the Chipset function. Main Advanced Chipset Security Boot Save & Exit System Agent (Sa) Configuration PCH-IO Configuration Select:: System Agent (Sa) Coniguration Graphic Coniguration It allow to enable or to disable LCDS. LCDS Enabled (default) Disabled PCH-IO Coniguration...

  • Page 44: Security

    4.6 Security The entries in this menu allow you to change the system security functionality. Main Advanced Chipset Security Boot Save & Exit Password Description If ONLY the administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup.
  • Page 45 User Password If you have set a user password, you must enter the user password for accessing the system. The User Password item on top of the screen shows the default Not Installed. After you set a password, this item will show Installed. To set a user password: 1.

  • Page 46: Boot

    4.7 Boot The entries in this menu allow you to change the boot functionality. Main Advanced Chipset Security Boot Save & Exit Boot Configuration Launch PXE ROM [Disabled] Quiet Boot [Enabled] Boot Option Priorities Boot option #1 [Windows Boot Manager (P1: <Version>)] Boot option #2 (P1: <Version>)

  • Page 47: Save & Exit

    4.8 Save & Exit The entries in this menu allow to save, to reset or delete the coniguration changes you make. Main Advanced Chipset Security Boot Save & Exit Save Changes and Reset Discard Changes and Reset Restore Defaults Select:: Allow to Select: the coniguration changes you make. Save Changes and Reset Allow to restore without saving any coniguration changes  you make. Discard Changes and Reset It allow to restore the default user settings for all conigura- tion options. Restore Defaults...

  • Page 49: Windows 7 Installation

    5 WINDOWS 7 INSTALLATION 5.1 System requirements ATTENTION: The operating system can be restored to only one device already licensed to Windows or a single device of which a regular license was purchased from Custom S.p.A. applying to the same the Certiicate of Authenticity (COA) (see “Conclusion of the Installation”).

  • Page 50: Preparing The Pendrive

    5.2 Preparing the pendrive 1. Locate the “Windows7-USB-DVD-Download-Tool-Installer-en-US” program 2. Select: the ile and display the context menu (right mouse button) and press “Run as administrator” to start the installation. 3. Press YES in the conirmation window.
  • Page 51 4. In the next window, press “Next”. 5. Press “Install”.
  • Page 52 6. When inished, press “Finish”. 7. Have a pendrive (16 GB or higher) or DVD-RW and an ISO image of the Windows 7 operating system you want to use.
  • Page 53 8. Start the ”Windows7 USB DVD Download Tool” program. 9. In the program window, press the “Browse”.
  • Page 54 10. Select: the ISO of Windows 7 and press the “Open” button. 11. Make sure the name of the ISO is correct and then press “Open”.
  • Page 55 12. Select: whether to use a pendrive or DVD. 13. Press the “USB device” button (if the right Select:ion was DVD, please close the program and restart the procedure) If all settings are correct, Select: “Begin copying”.
  • Page 56 14. When the installation is complete, close the program by leaving the pendrive inserted in the PC. 15. Select: the ile and display the context menu (right mouse button) and press “Run as Administrator” to start the installation.
  • Page 57 16. Press YES in the conirmation window. The following window appears. 17. Select: the path of the “pendriver” you created earlier and press the “Create Image” button. 18. Wait for the word “Update inished” (do not pull out the pendrive from the PC during loading)

  • Page 58: Preparing The System

    5.3 Preparing the system Cavo di alimentazione (in dotazione) Mouse Keyboard Plug the power supply to Plug the mouse and keyboard in any two the device and the outlet. of the four available USB ports. Plug the recovery pendrive of the operating system to one of the two available USB ports.

  • Page 59: Option Wizard 1

    5.4 Option wizard 1 If the image displayed on BIOS is not the one described in the next sequence, go to paragraph 5.3. Turn on the device and press repeatedly the button "Delete" on keyboard to display the screen shown in step 2. Main Main Advanced...
  • Page 60 Windows is loading files ... Press the "Enter" key on your keyboard to confirm. The installation of the operating system starts automatically. Wait ... Recovery disk English Next Select language Select the desired language from the drop-down menu and click on the "Next" to go to the next screen. Warning Disk recovery is starting.
  • Page 61 DISK RECOVERY WIZARD SILVER <operative system> Tool for the recovery of a system disk First step - clean the disk, create a new partition, format the volume disk Second step - load an image and restore it Next Select "Next” with the mouse pointer if you really want to continue.
  • Page 62 Success Operations successfully completed! The system will be rebooted. Remove the recovery media before rebooting. Unplug the pendrive and select "Ok" with the mouse pointer. The recovered operating system, will start automatically.

  • Page 63: Option Wizard 2

    5.5 Option wizard 2 Turn on the device and press repeatedly the button "Delete" on keyboard to display the screen shown in step 2. Main Advanced Chipset Security Boot Save & Exit Boot Information R1.1 (<VO224M11>) (<data>) BIOS Vendor American Megatrends Compliancy UEFI <2.4 >;...
  • Page 64 Main Advanced Chipset Security Boot Save & Exit Boot Option [USB: <recovery pendrive>] Boot Option [Windows Boot Manager [P1: <disk partition>] Press repeatedly the "+" key on your keyboard to move the entry selected at position 1. Save & reset Save configuration and reset? Press "F4"...
  • Page 65 Select "Yes" with the mouse pointer if you really want to continue. DISK RECOVERY WIZARD SILVER <operative system> Tool for the recovery of a system disk First step - clean the disk, create a new partition, format the volume disk...
  • Page 66 Warning Warning: all data will be deleted on the unit to be recovered Are you sure to continue? Select "Yes" with the mouse pointer if you really want to continue. Warning WARNING! Continuing with A new partition will be created and the volume disk will be this operation, formatted.

  • Page 67: Maintenance

    6 MAINTENANCE 6.1 Cleaning for periodic cleaning of the device, see the instructions below. Cover Touch screen display Disconnect the power supply cable. Disconnect the power supply cable. 5 min. Wait a few minutes to allow the screen to get to room temperature. ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.

  • Page 69: Specification

    Silver: 4 GB DDR4, Max. 16 GB (1 x 288 pin DIMMs module) RAM memory Silver Plus: 4 GB DDR4, Max. 16 GB (1 x 288 pin DIMMs module) Silver Plus: 8 GB DDR4, Max. 16 GB (1 x 288 pin DIMMs module) Video Card Intel Skylake-S Integrated Gen.
  • Page 70 Kind of touch P-CAP/5 point Angle of inclination from 0° to 55° ELECTRICAL SPECIFICATIONS Power supply 12 Vdc POWER SUPPLY ELECTRICAL SPECIFICATIONS Power supply voltage from 100 Vac to 240 Vac Frequence from 50 Hz to 60 Hz Output 12 V, 7.5 A Power 90 W ENVIRONMENTAL CONDITIONS...

  • Page 71: Dimension

    7.2 Dimension Width 356.1 mm Width with MSR (optional) 375.7 mm Length 201.5 mm Height 306.8 mm Weight 3500 g NOTES: The dimensions shown in following igures are in millimeters. 356.1 201.5...

  • Page 73: Accessories

    8 ACCESSORIES The following table shows the list of available accessories for device. DESCRIPTION CODE 49000000005100 MONITOR CLIENT 9.7” (for mounting, see paragraph 3.4) 49500000005000 CUSTOMER DISPLAY LCM 2X20 (for mounting, see paragraph 3.4) 974KY090000001 KIT COVER VESA (for mounting, see paragraph 3.5) 4B000000020100 MSR CARD READER (for mounting, see paragraph 3.6)

  • Page 75: Technical Service

    9 TECHNICAL SERVICE In case of failure, contact the technical service detailing: 1. Product code 2. Serial number 3. Hardware release To get the necessary data, proceed as follows: Write down the data printed on the product label (see paragraph 3.4). Login to the site www.custom4u.it and use the support tools.
  • Page 76 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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