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Global 100 BF-03 RCE
G20/G25/G25.3 (Natural gas) G31 (Propane)
38P-0574
Installation manual
Store this document in a safe place
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Do you have a question about the Global Fires 100 BF-03 RCE and is the answer not in the manual?

Questions and answers

Bill Mason
January 20, 2025

I have a DRU Global 100 triple gas log fire, installed in 2019 which has worked fault free since. However, yesterday, when trying to start the fire, system beeps several times as normal but then emits a short, rapid burst of beeps and fails to ignite

1 comments:
Mr. Anderson
February 4, 2025

The DRU Global Fires 100 BF-03 RCE could emit rapid beeps and fail to ignite due to issues such as:

1. Pilot Burner Problem: The pilot burner might be dirty, causing weak flames or difficulty in ignition. Cleaning it with compressed air could resolve this.

2. 2nd Thermocouple Issue: The 2nd thermocouple may not be positioned correctly in the flame or might be defective, requiring adjustment or replacement.

3. Draught Issues: Insufficient draught or excessive draught could affect ignition. Check the burner pressure, flue restrictor, damper, and air inlet guides. Adjust the throttle ring(s) or consult the PowerVent® installation manual, if applicable.

4. Voltage Issues: If the voltage creeps up too slowly, it could indicate a problem with the ignition system.

5. Flame Instability: Flames being drawn away from the pilot burner or appearing restless might indicate incorrect adjustments in the appliance damper or air inlet guides.

Rectifying these issues should be attempted step by step while following the manual's guidance.

This answer is automatically generated

Summary of Contents for Dru Global Fires 100 BF-03 RCE

  • Page 1 Global 100 BF-03 RCE G20/G25/G25.3 (Natural gas) G31 (Propane) 38P-0574 Installation manual Store this document in a safe place...
  • Page 2: Table Of Contents

    I N S T A L LA T I O N M A N U A L Contents  1. Introduction 2. CE declaration 3. SAFETY 3.1 General 3.2 Regulations 3.3 Precautions/safety instructions during installation 3.4 Second thermocouple safety 3.5 Oxypilot safety 4.
  • Page 3: Introduction

    Please, read and use this installation manual carefully and completely, prior to installing this appliance. If you use the DRU Powervent system® or the DRU Smartvent system®, you must carefully and fully read and use the accompanying installation manual as well, prior to its installation.
  • Page 4: Safety

    CE label, and make sure there is sufficient ventilation of the room where the appliance is installed, according to legislation. Ø If you are installing an appliance with a closed combustion: only use the concentric systems supplied by DRU. Ø If you are installing a free-standing appliance: •...
  • Page 5: Second Thermocouple Safety

    Check whether the appliance is suitable for the type of gas and the gas pressure used at the location. !Caution 5.1.1 Reconstruction to different type of gas If you want to convert this appliance into a different type of gas, please contact DRU's service department and ask what is possible. Reconstructions should only be performed by authorized gas installers.
  • Page 6: Connection

    5.4 Placing a built in appliance (if applicable) Not all DRU built in appliances are supplied with a control hatch. If not included in the delivery, this control hatch is available separately. In case of appliances with closed combustion (type C11/C31) we always recommend using the Dru control hatch.
  • Page 7: Placing The Chimney Breast

    Placing the control hatch section 5.6; • the Dru control hatch is not supplied with all appliances. Nevertheless, we recommend only using a Dru control hatch, if available, exept in the case of B appliances.
  • Page 8: Placing The Control Hatch

    A number of components are placed in the control hatch, such as data plate, gas control, receiver belonging to the ® remote control and, if applicable, the components belonging to the DRU Powervent system Place the control hatch as follows; see Appendix 3, fig. 3 for details: Ø...
  • Page 9: Connection Flue Gas Discharge System

    (see section 5.8.4). • Only use the concentric system supplied by DRU This system has been tested in combination with the !Caution appliance. DRU cannot guarantee a proper and safe operation of other systems and does not accept any responsibility or liability for this;...
  • Page 10: Placing The Concentric System

    I N S T A L LA T I O N M A N U A L The concentric system with wall or roof terminal has to comply with the following conditions: • In appendix 2, table 4 or 5 you can find whether a concentric pipe should be connected and what the minimum vertical length would have to be.
  • Page 11: Connection Existing Chimney

    The surrounding space is used to supply combustion air. The following requirements apply when connecting to an existing chimney: • only allowed when used in combination with the special DRU chimney kit. The installation regulation is also supplied; •...
  • Page 12: Additional Instructions

    I N S T A LL A T I O N M A N U A L 5.9 Additional instructions Ø Attach the appliance to the wall by means of wall brackets (B) (see appendix 3, fig. 1). 5.10 Glass pane After placing the wood set you can place the glass pane as described below. •...
  • Page 13 IN S T A LLA TION M A NU A L • All self-tapping screws must have been screwed back into the combustion chamber. !Caution • Do not throw away the air inlet guide, you may need it in the future. 5.11.2 Restrictor slide The restrictor slide (R) must be adjusted to the right position (see appendix 3, fig.
  • Page 14: Placing The Wood, Pebble And Broken Glass Sets

    I N S T A LL A T I O N M A N U A L 5.12 Placing the wood, pebble and broken glass sets The appliance is supplied with a wood, pebble or broken glass set. The figures do not always show the correct colours. !Caution Strictly observe the following instructions to prevent unsafe situations.
  • Page 15: Control

    Place the receiver in its intended holder under the appliance or in the control hatch according to Appendix 3, fig. 39. • If you want to use an adapter, only an adapter supplied by DRU will guarantee a proper operation of the receiver. 6.1.1 Placing / replacing the receiver's batteries Follow the procedure below when placing the batteries: Ø...
  • Page 16: Alternative Operation

    (e.g. Domotics). For this purpose, there are 4 connection points at the side of the receiver (see Appendix 3, fig. 44). For connecting an external control unit, you will need a “Domotics connection cable for GV60”. Consult DRU's service website. The following contacts are possible: •...
  • Page 17: Ignition Pilot And Main Burner

    IN S T A LLA TION M A NU A L 7.3 Ignition pilot and main burner For igniting the pilot and main burner, see the User Manual, chapter 4, section 4.2, Remote control. 7.3.1 First ignition of the appliance after installation or adjustments !Caution After installation, or after work has been performed, you should ignite the appliance for the first time without the glass window.
  • Page 18: Maintenance

    I N S T A LL A T I O N M A N U A L 8.  Maintenance The appliance must be inspected once per year by a skilled installer in the field of gas-fired heating, and repaired if necessary. Check at least whether the appliance is working properly and safely.
  • Page 19: Delivery

    IN S T A LLA TION M A NU A L 9.     Delivery                                                                                                                               You must explain to the user how to operate the appliance. You must give him/her instructions on putting it in operation, the safety measures, the operation of the remote control and annual maintenance (see the User Manual).
  • Page 20: Appendix 1 Diagnosis Of Malfunctions

    I N S T A L LA T I ON M A N U A L Appendix 1 diagnosis of malfunctions   Fires with electronic ignition, fault finding: Ignition and burning Start 2.10 Do(es) main burner(s) 2.06 Pilot can be lit. 2.08 Does main burner ignite smoothly and across 2.01 Can pilot be lit? Does it stay alight?
  • Page 21 Flames: too high Voltage 0 mV - proper flue terminal used, make - Line pressure. - 2nd couple defective. should be 'DRU'; - Burner pressure. - Cross ligting main burner very slow. - terminal correctly sited on roof or Take actions "Cross lighting too wall relative to obstructions;...
  • Page 22 I N S T A LL A T I O N M A N U A L Malfunction search diagram atmospheric gas-fired heating appliance with electronic ignition: Starting up cycle. Start 1.05 1.01 Does receiver beep? 1.03 Short sound signals, 1 sec after One long 5 second beep, (possibly each other, followed by the preceded by 7 short beeps).
  • Page 23: Appendix 2 Various Tables

    IN S T A LLA TION M A NU A L Appendix 2 Tables Table 1: Parts included with the delivery Part Number Wood set / Pebble set / Broken glass set Control hatch Separately available Control hatch manual Separately available Installation manual User manual Glow material Spare self-tapping screws for mounting the glass panes...
  • Page 24 Type C11, C31, C91 Categorie 2ELL Concentric appliance connection 150/100 Applicable concentric systems DRU LAS ES-E 200/150/100, DRU LAS ES-I 150/100, DRU LAS AG-I 150/100 Flame protection version Pilot flame with thermocouple 2nd thermocouple safety Atmosphere safety Explosion hatch Ventilation hole chimney breast...
  • Page 25 IN S T A LLA TION M A NU A L Table 3: Line-pressure when using G31 Country mbar NL / DK / FI / NO / SE / HU / BA / GR FR / BE / IT / PT / ES / GB / IE Permissibility and conditions concentric system with wall terminal ...
  • Page 26 I N S T A L LA T I ON M A N U A L Table 5: Determining permissibility concentric system with roof terminal G20/G25/ Total number of meters Total no. of meters vertical and/or sloping pipe length G25.3/G31 horiz.
  • Page 27: Appendix 3 Figures

    IN S T A LLA TION M A NU A L Appendix 3 Figures 1036 1154 1000 38C-2184/1 Global 100 Front Tot. min. 200 cm 38C-2197/0...
  • Page 28 I N S T A LL A T I O N M A N U A L 0 - 3m 1x90° 38c-1078 38C-744ZJ 38C-2175/1 1x90° 38C-744W 38C-2176/1 38C-2177/1 38C-2178/1 38C-2179/1...
  • Page 29 IN S T A LLA TION M A NU A L 38C-2192/1 38C-2193/0...
  • Page 30 I N S T A LL A T I O N M A N U A L 38C-2194/0...
  • Page 31 IN S T A LLA TION M A NU A L 38P-0563/0 38P-0562/0 38P-0564/0 38P-0565/0 38p-0023 38P-0028 /1...
  • Page 32 I N S T A LL A T I O N M A N U A L 38C-2196/1 38P-0588/0 38p-0581/0...
  • Page 33 IN S T A LLA TION M A NU A L 38P-0587/0 38P-0586/0...
  • Page 34 I N S T A LL A T I O N M A N U A L 38P-0585/0 38P-0584/0...
  • Page 35 IN S T A LLA TION M A NU A L 38P-0583/0 38P-0582/0 38P-0589/0...
  • Page 36 I N S T A LL A T I O N M A N U A L 38p-0180 38p-0181 38p-0179 38p-0182 38C-2183/0...
  • Page 37 IN S T A LLA TION M A NU A L 38C-1940...
  • Page 38 I N S T A LL A T I O N M A N U A L...
  • Page 39 IN S T A LLA TION M A NU A L...
  • Page 40 DRU Verwarming B.V. The Netherlands Postbus 1021, NL-6920 BA Duiven Ratio 8, NL-6921 RW Duiven EN ...

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Global 100 bf-03 rce0063co3296

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