Acer TravelMate 210 Service Manual
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Acer TravelMate 210 Service Manual

Acer TravelMate 210 Service Manual

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TravelMate 210
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: 49.40R03.001
DOC. NO.: SG362-0102A
PRINTED IN TAIWAN

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  • Page 1 TravelMate 210 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.40R03.001 DOC. NO.: SG362-0102A PRINTED IN TAIWAN...
  • Page 2 Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 4 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    Chapter 1 System Specifications Features ............1 System Block Diagram .
  • Page 6 Table of Contents Removing the Hinge Cap ........55 Removing the Middle Cover .

  • Page 7: Chapter 1 System Specifications

    System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® Intel Mobile Pentium 64-bit memory bus AcerMedia bay (removable CD-ROM or DVD-ROM drive) Built-in floppy drive High-capacity, Enhanced-IDE hard disk NiMH main battery pack Power management system with ACPI (Advanced Configuration Power Interface) Multimedia...
  • Page 8 Human-centric Design and Ergonomics All-in-one design (CD-ROM, floppy disk drive, hard disk drive) Sleek, smooth and stylish design Full-sized keyboard Ergonomically centred touchpad pointing device Expansion One Type III or one Type II CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) support Upgradeable memory and hard disk Display...

  • Page 9: System Block Diagram

    System Block Diagram CLK G EN. CLK G EN. ICS9248-157 ICS9248-157 SD RA M C LK SD RA M C LK BUFFER BUFFER ICS -9112-17 ICS -9112-17 DIM M*2 DIM M*2 LINE LINE INT. INT. SPKR SPKR OP A M P OP A M P AC '97Codec AC '97Codec...

  • Page 10: Board Layout

    Board Layout Top View 1 DC-in Port 2 PS/2 Keyboard and Mouse Port 3 Serial Port 4 Parallel Port 5 Launch Key Connector 6 USB Port 1 7 USB Port 2 8 External Display Port 9 Modem Port 10 LED & Inverter Connector 11 Fan Connector 12 CPU (on board) 13 PCMCIA Socket Connector...

  • Page 11: Bottom View

    Bottom View 1 North Bridge (ALi M1632M) 2 Power Push Switch 3 Audio Connector 4 DIMM 2 Socket 5 DIMM 1 Socket Chapter 1 6 Modem Connector 7 Battery Connector 8 South Bridge (ALi M1535) 9 Modem Card Cable Connector...

  • Page 12: Panel

    Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel Display screen Touchpad Floppy activity indicator Floppy drive Floppy disk eject button Click button (left, center and right) Palmrest Keyboard Status indicators Item Also called LCD (Liquid Crystal Display), displays computer...

  • Page 13: Left Panel

    Left Panel Icon Security keylock PCMCIA (PC card) Port Eject button Power switch Speaker/ headphone-out jack Line-in jack Microphone-in jack Volume control Video capture kit slot Chapter 1 Item/ Port Kensington-compatible key-based computer security lock. Connects to one Type II or one Type III 16-bit PC card or 32-bit CardBus PC Card.

  • Page 14: Right Panel

    Right Panel Icon Video capture kit slot Battery bay AcerMedia drive LED indicator Eject button Emergency eject slot Power Jack Rear Panel Icon Item/ Port Port PS/2 port Connects to any PS/2-compatible devices (e.g., PS/2 keyboard/mouse/keypad) Serial port Connects to a serial device (e.g., serial mouse) Connects to...

  • Page 15: Bottom Panel

    Icon Bottom Panel Memory compartment Hard disk anti-shock protection Personal identification slot AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch Hard disk bay Chapter 1 Port Parallel port Connects to a parallel device (e.g., parallel printer) USB port (two) Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera).

  • Page 16: Indicators

    Indicators The computer has six easy-to-read status icons on the right of the display screen The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Power...

  • Page 17: Keyboard

    Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock (Fn-F11) Scroll Lock (Fn-F12) Embedded numeric keypad...

  • Page 18: Windows Keys

    Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad. Windows keys The keyboard has two keys that perform Windows-specific functions.

  • Page 19: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Fn-F1...

  • Page 20: Launch Keys

    1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key 2 is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys can be set by the user. To set the launch keys, run the Acer Launch Manager. Chapter 1...

  • Page 21: Touchpad

    Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad.
  • Page 22 Function Left Button Execute Click twice quickly Select Click once Drag Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements.

  • Page 23: Hardware Specifications And Configurations

    Specification Intel Celeron 700-900 MHz processor with 128K cache uBGA2 1.6V 1.5V Specification Acer BIOS V3.3 Flash ROM 512KB 32 Pin PLCC ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse,...
  • Page 24 System Memory Item Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 64MB 64MB 32MB 64MB 128MB 32MB 128MB 64MB 128MB 128MB 256MB 256MB 32MB 256MB 64MB 256MB 128MB 256MB Above table lists some system memory configurations.
  • Page 25 Floppy Disk Drive Interface Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) Hard Disk Drive Interface Item Vendor & Model Name Capacity (MB) Bytes per sector Logical heads...
  • Page 26 CD-ROM Interface Items Vendor & Model Name MKE CR-177-B/D Performance Specification Transfer rate CAV Mode: Mode 1: Mode 2: Access time (typ.) Random: 100 ms Full Stroke: 200 ms Rotation speed 5000 rpm Data Buffer Capacity 128 KB Interface Applicable disc format CD-Audio, CD-ROM (mode 1 and Mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I...
  • Page 27 DVD-ROM Interface Item Interface Applicable disc format Loading mechanism Power Requirement Input Voltage (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including latency and layered error correction time. (*2) From 00 min.
  • Page 28 Video Interface Item Maximum resolution (CRT) Video Memory Item Fixed or upgradeable Video memory size Video Resolutions Mode Resolution 640x480x256 640x480x64K 640x480x16M 800x600x256 800x600x64K 1024x768x256 Parallel Port Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP Optional ECP DMA channel (in BIOS Setup)
  • Page 29 Type III/II One type III or one type II Left side Yes (IRQ9) Mitsubishi M38867 84-/85-/88- key Sanyo Ni-MH 4000mAH 1.2V 9.6V Specification Acer AC Adapter or Battery: 8V - 19VDC 3.3V 0~5A 0~4A 2.5A 0.8A Specification Specification Specification 120mA...
  • Page 30 DC-DC/Charger Converter Item Battery-low 2 level (V) Battery-low 3 level (V) Protection Charger protection DC/DC converter protection DC-AC LCD Inverter Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/Lamp NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness.
  • Page 31 AC Adapter Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Input voltage range (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) DC output voltage...
  • Page 32 Power Management Power Saving Mode Standby Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hebernation mode. 2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode. Hibernation Mode Enter Hibernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and...
  • Page 33 Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays Material Indicators Switch Memory Address Map Memory Address 00000000-0009FFFF 80600000-80600FFF 80620000-8063FFFF 81000000-81FFFFF 000A0000-000CFFFF 08000000-08000FFF 08001000-08001FFF 82400000-82400FFF 82200000-82200FFF I/O Address Map I/O Address 000-00F 020-021 040-043 060, 064 070-073 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177/376 1F0-1F7/3F6...
  • Page 34 I/O Address Map I/O Address 3E8-3EF 3F8-3FF 480-48F, 4D6 4D0-4D1, CF8-CFF IRQ Assignment Map Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 NOTE: IRQ settings may be changed by OS DMA Channel Assignment DMA Channel DRQ0...

  • Page 35: Chapter 2 System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 36: System Information

    1.44MB 3.5-inch 9590 MB 41YJYNB9828 CD-ROM Attached V3.3 R01-A1b TBAV04.04 TravelMate 210 Acer 6DC6EF80CC8611D49792FD9CD030579A Description Describes the type of CPU installed in the system. Shows the floppy disk drive type (1.44 MB, 3.5-inch). Shows the size or capacity of the hard disk.

  • Page 37: Basic System Settings

    Basic System Settings The Basic System Settings screen allows you to set the system date and time. Date ----------------------------------- Time ----------------------------------- = Move highlight bar, The following table describes the parameters in this screen. Parameter Date Sets the system date. Time Sets the system time.

  • Page 38: Startup Configuration

    Startup Configuration The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. Boot Display ------------------------------------- Screen Expansion ----------------------------- Hotkey Beep ------------------------------------ Fast Boot ----------------------------------------- CPU Power Management Mode Boot Drive Sequence: 1st. -------------------------------------------- 2nd. ------------------------------------------- 3rd.

  • Page 39: Onboard Device Configuration

    Setting the Boot Drive Sequence The Boot Drive Sequence section lists boot priorities (1st, 2nd and 3rd ) for bootable drives in your computer. For example, the default value (1st:Floppy Disk, 2nd:CD-ROM and 3rd:Hard Disk) tells the computer to first search for a bootable floppy disk in the floppy drive.

  • Page 40: System Security

    System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Setup Password When set, this password protects the computer and the BIOS Utility from unauthorized entry.
  • Page 41 Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use.

  • Page 42: Load Default Settings

    Load Default Settings If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays. If you would like to load default settings for all parameters, use the cursor left/right ( then press Enter.

  • Page 43: Bios Flash Utility

    Create a bootable disk. Copy all AFlash files into this bootable diskette. Put the bootable disk into TravelMate 210 series module, then reboot. IMPORTANT: Never turn off the system power while Flash BIOS is programming. This will damage your system.

  • Page 44: System Utility Diskette

    Write Panel ID setting This function will display a table of all panel IDs of Acer TravelMate 210 series, and ask to input the no. corresponding to the panel ID of the LCD. Then, the chosen ID will be set in EEPROM.
  • Page 45 Write MBD serial number There are two sub-functions: Create and write a new UUID - this function is used when the original UUID is lost or damaged. Write UUID by user keyin - this function is used when the original UUID is kept. User may use “Read Mother Board Data”...

  • Page 46: System Diagnostic Diskette

    Audio Resource and Speaker-Out Test This function will test Audio Resource and Loopback of Acer TravelMate 210 notebook series. You will see “PASS” when test is successful. You need “Loopbacker” when you choose “Loopback Test”. Please put Loopbacker in Line-in, Line-out and Micro-in.

  • Page 47: Running Pqa Diagnostics Program

    The test program will show the account of connected/ disconnected, if every steps was doing right, the screen will show “PASS”, otherwise show “FAIL”. Running PQA Diagnostics Program Press to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit.
  • Page 48 Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below). Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available options of each selected item.

  • Page 49: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Flat-bladed screw driver or plastic stick...

  • Page 50: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Chapter 3...

  • Page 51: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 52 TOUCH FRAME TOUCH SCROLL BUTTON TOUCH BOARD Panel MAIN UNIT HEATSINK UPPER CASE BETTERY CHARGER AUDIO PLATE BOARD MAIN BOARD MODEM PCMCIA CABLE PLATE PCMCIA SOCKET MODULE FDD DRIVE DRIVE DRIVE BEZEL CABLE BRACKET Chapter 3...
  • Page 53 Screw List Item 86.9A353.6R0 86.4A322.4R0 86.5A524.4R0 86.1A322.120 86.9A552.3R0 86.9A322.4R0 86.9A553.4R0 86.4A522.5R0 34.00015.221 86.00A19.120 Chapter 3 Part No. M2.5*6 M2*4L M3*4L M2.0*12 2ML3 M2.0*4 M2.5*4L M2*5 SCR. HEX NUT W / WASHER&NYLOK#4 CD-ROM SPECIAL SCREW Description...

  • Page 54: Removing The Battery Pack

    Removing the Battery Pack To remove the battery pack, push the battery release button inward then slide the battery pack out from the machine. Removing the Battery Cover To remove the battery cover, press the cover side outward carefully then remove the cover. Chapter 3...

  • Page 55: Removing The Cd-Rom Drive Module

    Removing the CD-ROM Drive Module To remove the CD-ROM drive module, push the release button outward. Slide it out from the machine. Disassembling the CD-ROM Drive Module To disassemble the CD-ROM drive module, first remove four screws as shown. Remove the CD-ROM drive module from the CD-ROM drive chassis. Chapter 3...
  • Page 56 Remove the two screws from the CD-ROM board then remove the CDROM board from the drive. Chapter 3...

  • Page 57: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover. Remove the hard disk drive module out from the machine carefully. Disassembling the Hard Disk Drive Module To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket.
  • Page 58 Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket. Disconnect the hard disk drive connector from the hard disk drive. Chapter 3...

  • Page 59: Removing The Extended Memory

    Removing the Extended Memory To remove the Extended memory from the machine, first remove the screw from the memory cover Push the memory cover leftward to lift the cover off, then remove the memory cover. Push out the latches on both sides of the socket and pull the memory module out from the socket. Chapter 3...

  • Page 60: Removing The Modem Board

    Removing the Modem Board To remove the modem board, first remove the screw from the modem cover. Remove the modem cover from the machine. Remove two screws from the modem board as shown, then remove the modem board from the main unit carefully by using a plastic bladed screw driver.

  • Page 61: Disassembling The Lcd

    Disassembling the LCD Removing the Hinge Cap To remove the hinge caps, push the hinge caps outward then slide the hinge caps out from the main unit. Removing the Middle Cover See “Removing the Hinge Cap” on page 55 To remove the middle cover, push the middle cover rightward and lift the middle cover away. Removing the Launch Board See “Removing the Hinge Cap”...

  • Page 62: Removing The Cable Cover

    Remove the two screws from the launch board then remove the launch board from the middle cover. Removing the Cable Cover See “Removing the Hinge Cap” on page 55 To remove the cable cover, push the cable cover backward then pull the cover off gently. Removing the Keyboard See “Removing the Hinge Cap”...

  • Page 63: Removing The 12.1" Tft Lcd Module

    Disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board. Removing the 12.1” TFT LCD Module See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover”...

  • Page 64: Removing The Lcd Bezel

    Disconnect the inverter cable from the main board and then remove the LCD module from the main unit. Disconnect the the launch board cable from the main board and remove it. Removing the LCD Bezel See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover”...

  • Page 65: Removing The Speaker

    Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the Speaker See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover”...

  • Page 66: Removing The Inverter Board

    Removing the Inverter Board See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1” TFT LCD Module” on page 57 See “Removing the LCD Bezel”...

  • Page 67: Removing The Microphone

    To remove the LCD, first remove two screws from the LCD, then remove the LCD from the LCD panel. Removing the Microphone See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover”...

  • Page 68: Removing The Lcd Fpc Cable

    Removing the LCD FPC Cable See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1” TFT LCD Module” on page 57 See “Removing the LCD Bezel”...

  • Page 69: Disassembling The Upper Case

    Disassembling the Upper Case Removing the Floppy Disk Drive Module See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1”...

  • Page 70: Removing The Cpu Heatsink

    To disassemble the floppy disk drive module, first disconnect the floppy disk drive FPC cable from the drive. Detach the bezel from the drive carefully. Remove the two screws from the floppy disk drive bracket and remove the bracket from the drive. Removing the CPU Heatsink See “Removing the Hinge Cap”...

  • Page 71: Removing The Rtc Battery

    Pull the CPU heatsink backward then rightward from the main unit. Removing the RTC Battery See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1”...
  • Page 72 Remove the touch pad frame from the upper case carefully. Remove the touchpad scroll from the upper case. Remove the touch pad board then disconnect the touch pad cable from the touch pad board. Remove the touch pad cable form the upper case carefully. Chapter 3...

  • Page 73: Removing The Upper Case

    Removing the Upper Case See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1” TFT LCD Module” on page 57 See “Removing the CPU Heatsink”...

  • Page 74: Disassembling The Lower Case

    Disassembling the Lower Case Removing the Charger Plate See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1” TFT LCD Module” on page 57 See “Removing the CPU Heatsink”...

  • Page 75: Removing The Main Board

    Remove the screw from the Fan, then remove the fan from the panel. Removing the Main Board See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover”...

  • Page 76: Removing The Modem Cable

    12. Detach the audio board from the main board. Removing the Modem Cable See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1”...

  • Page 77: Removing The Pcmcia Slot

    Removing the PCMCIA Slot See “Removing the Hinge Cap” on page 55 See “Removing the Middle Cover” on page 55 See “Removing the Keyboard” on page 56 See “Removing the Cable Cover” on page 56 See “Removing the 12.1” TFT LCD Module” on page 57 See “Removing the CPU Heatsink”...
  • Page 78 Chapter 3...

  • Page 79: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 80: System Check Procedures

    System Check Procedures Diskette Drive Check Do the following to isolate the problem to a controller, driver, cable or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 81: Memory Check

    The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”).

  • Page 82: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(+). See the following figure If the voltage is still less than 8.0 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

  • Page 83: Index Of Error Message

    Index of Error Message The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 84 Error Messages List Error Messages Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn...
  • Page 85 No-Beep Symptoms Symptom / Error No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

  • Page 86: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs...
  • Page 87 Power-Related Symptoms Symptom / Error Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute “Load Default Speaker-Related Symptoms Symptom / Error In DOS or Windows, multimedia programs, no sound...
  • Page 88 Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices.
  • Page 89 Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 85. Chapter 4 Action in Sequence System Diagnostics Diskette Modem phone jack Modem board System board...

  • Page 90: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 91: Undetermined Problems

    Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Devices attached to the port replicator Printer, mouse, and other external devices Battery pack...

  • Page 92: Index Of Pqa Diagnostic Error Code, Message

    Index of PQA Diagnostic Error Code, Message Error Message Hardware Error BIOS Update Program Error System Error Without AC adapter Battery Low Action in Sequence See “System Diagnostic Diskette” on page 40 Turn off the power and restart the system. Make sure this AFlash BIOS diskette for this model.

  • Page 93: Index Of Pqa Diagnostic Error Code, Message

    Index of PQA Diagnostic Error Code, Message Error Code 16XXX 01XXX 02XXX 03XXX 04XXX 05XXX 06XXX 07XXX 08XXX 09XXX 10XXX 11XXX 12XXX Chapter 4 Message Backup battery error CPU or main board error Memory error Keyboard error Video error Parallel Port error Serial port or main board error Diskette drive error Hard disk error...
  • Page 94 Chapter 4...

  • Page 95: Jumper And Connector Locations

    Jumper and Connector Locations Top View CN11 CN13 CN15 PCB No. 00218 PS/2 keyboard and Mouse Port Modem Port External Display Port Parallel Port Serial Port USB Port 1 USB Port 2 LED & Inverter Connector LCD Connector CN10 Launch Key Connector Keyboard Switch Settings English Japanese...
  • Page 96 SW-4/5 Acer Hitachi OEM2 OEM3 SW-6: Check Password SW-6 = ON, Enable SW-6 = OFF, Disable SW-7: Boot Block Boot SW-7 = OFF, Disable SW-7 = On, Enable SW-4 SW-5 Chapter 5...

  • Page 97: Bottom View

    Bottom View CN19 Modem Card Cable Connector CN20 Power Push Switch CN21 Battery Connector CN22 Modem Connector Chapter 5 CN21 CN22 CN23 CN19 CN20 CN23 Audio Connector DIMM 1 Socket(Reverse) DIMM 2 Socket...
  • Page 98 Chapter 5...

  • Page 99: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 100 Chapter 6...
  • Page 101 Picture Memory MEMORY SDIMM 64M WINBOND MEMORY SDIMM 64M NEC MEMORY SDIMM 64M PSC MEMORY SDIMM 128M MEMORY SDIMM 128M WINBOND LCD SCREW LCD SCREW LCD 12.1" SVGA HITACHI/ TX31D35VCICCA LCD RUBER SCREW LCD CABLE LED/INVERTER CABLE INVERTER Chapter 6 Partname Description SDIMM 64MB...
  • Page 102 Picture SPEAKER LCD BEZEL LCD PANEL MICROPHONE CABLE LCD SCREW LCD SCREW AUDIO GASKET LCD RUBER SCREW LCD 13.3" TFT XGA ADT/ L133X2-3B LCD SCREW LCD CABLE GASKET TAPE LED/INVERTER CABLE LCD BRACKET LEFT LCD BRACKET RIGHT Partname Description SPEAKER13.3& 12.1 LCD BEZEL ASSY(12.1") ASSY LCD PANEL(HIT12.1")F2M...
  • Page 103 Picture INVERTER LCD BEZEL SPEAKER LCD PANEL LCD SCREW LCD SCREW BINDING LCD RUBER SCREW LCD 14.1"TFT XGA ADT/ L141X1-1 SPEAKER LEFT SPEAKER RIGHT LCD CABLE LED/INVERTER CABLE INVERTER LCD BEZEL LCD PANEL LCD SCREW LCD 14.1"XGA UNIPAC/ UB141X01 LCD SCREW BINDING LCD RUBER SCREW SPEAKER LEFT SPEAKER RIGHT...
  • Page 104 Picture LCD CABLE LED/INVERTER CABLE INVERTER LCD BEZEL LCD PANEL FDD/Floppy Disk Drive FDD SCREW FDD 1.44M MCI/ JU226A252FC FDD CABLE FDD BRACKET FDD BEZEL Partname Description LCD(14.1"ADT&UNI)FL2. CABLE ASSY LED & INV(14.1")FL2 INVERTER T62I172.00 REV.60 FAL LCD BEZEL ASSY(14.1") ASSY LCD PANEL(ADT14.1")F2M SCREW BINDING BL-ZN...
  • Page 105 Picture HDD/ Hard Disk Drive HDD CONECTOR HDD SCREW HDD 5G IBM/DJSA-205 HDD BRACKET CD-ROM Drive CD-ROM/DVD-ROM SCREW CD-ROM 24X TEAC/ CD224EB26 CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD CD-ROM/DVD-ROM SCREW ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY CD-ROM/DVD-ROM SCREW Chapter 6 Partname Description CONN CTR ML 22P HH98227-A2(HDD SCREW M3*4L W/F NI...
  • Page 106 Picture CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD CD-ROM/DVD-ROM SCREW ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY CD-ROM 24X MKE/CR-177- DVD-ROM Drive CD-ROM/DVD-ROM SCREW CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD CD-ROM/DVD-ROM SCREW ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY CD-ROM/DVD-ROM SCREW CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD CD-ROM/DVD-ROM SCREW DVD-ROM 8X PIONEER/ DVD-K11...
  • Page 107 Picture Heatsink HEATSINK FAN 5V Keyboard KEYBOARD US KEYBOARD US Pointing Device TOUCHPAD MULTI-SWITCH SYNAPTIC TOUCH PAD FRAME TOUCH PAD BUTTON TOUCH PAD SCROLL BUTTON Chapter 6 Partname Description 370 CPU HEATSINK FALCON2 FAN 5V 45*45*10 AB4505MB-GD3(B KB US NSK-84X21 NKS-84X01 US TOUCHPAD MULTI- SWITCH SYNAPTIC...
  • Page 108 Picture TOUCH PAD FPC CABLE Cables LAUNCH CABLE Main board MAINBOARD/TM210 Boards LAUNCH BOARD MODEM BOARD AUDIO BOARD Partname Description CABLE ASSY TOUCHPAD FPC FALCON C.A LAUNCH FALCON2 TM210T CEL-650 MB FALCON2 LAUNCH BOARD MODEM MDC AMBIT/ U98M005.01 TM210 AUDIO BD (F2M) Part No.
  • Page 109 HDD COVER MIDDLE COVER Chapter 6 Partname Description ADT 60W 90-264V ADP- 60DB BB 3P ADT 3P PA-1600-02AE W/ACER LOG ASSY BTY PACK BTP- 33A1 FAL2 ASSY IO BRACKET FALCON 2 MODEM COVER ASSY ASSY HINGE CAP FALCON 2M BATTERY DOOR...
  • Page 110 Picture UPPER CASE DIMM COVER LOWER CASE Miscellaneous NAME PLATE TM210 Screws SCREW M2.5X6 SCREW M2.0*12 SCREW BINDING BL-ZN M2*4L Partname Description UPPER CASE ASSEMBLY DIMM COVER ASSY L-CASE ASSY FALCON2 PLATE NAME TM210(FOR 210T) SCREW M2.5X6 SCREW M2.0*12 STEEL SCREW BINDING BL-ZN M2*4L Part No.

  • Page 111: Appendix A Model Definition And Configuration

    Model Definition and Configuration Model Number Definitions Model Number 210T 12.1” TFT 210TE 13.3” TFT 210TEV 13.3” TFT 210TER(Rev.) 13.3” TFT 210TXR(Rev.) 14.1” TFT 211T 12.1” TFT 211TE 13.3” TFT 211TEV 13.3” TFT 211TX 14.1” TFT 211TXR 14.1” TFT 212TXV 14.1”...
  • Page 112 Appendix A...

  • Page 113: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows Me US ACPI and Windows Me JP ACPI environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 114: Microsoft Windows Me Us/Jp Acpi Environment Test

    Microsoft Windows ME US/JP ACPI Environment Test Item Processor Memory Floppy Disk Drive Hard Disk Drive CD-ROM DVD-ROM Battery AC Adapter SW Modem Keyboard Power cord VGA Chip Audio Touch Pad Inverter Specifications Celeron 650MHz, 128k Celeron 700MHz, 128k NEC 64MB Winbond 64MB NEC 128MB Winbond 128MB...

  • Page 115: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

  • Page 117: Index

    AC Adapter 25 AFLASH Utility 37 Audio 17, 21 Battery 23 battery pack charging indicator 10 BIOS 17 package 17 ROM size 17 ROM type 17 vendor 17 Version 17 BIOS Setup Utility 29 BIOS Supports protocol 17 BIOS Utility 29–36 Basic System Settings 31 Load Default Settings 36 Navigating 29...
  • Page 118 hotkey 13 Hot Keys 13 I/O Address Map 27 Index of Error Message 77 No-Beep Symptoms 78 Index of Symptom-to-FRU Error Message 80 Indicator 80 Keyboard 82 LCD 80 Memory 81 Modem 83 PCMCIA 81 Peripheral 82 Power 80 Power Management 81 Speaker 81 Touchpad 82 Indicators 10...
  • Page 119 System Utility Diskette 38 Temperature 26 Test Compatible Components 107 Touchpad 15 touchpad hotkey 13 Touchpad Check 76 Troubleshooting 73 Undetermined Problems 85 Index USB 23 utility BIOS 29–36 Video 21, 22 Resolutions 22 Video controller 17 Windows 98 SE/98 JP SE ACPI Environment Test...
  • Page 120 Index...

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