Warranty Information - Paloma PG-511FR Operating And Installation Instructions

Unflued portable convection room heater

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Please Record Below

Your Retailer: ...............................................................................................

Address: .....................................................................................................

Phone: .......................................................................................................

Date of Purchase: ........................................................................................

Note: There is no need to post this guarantee back, simply keep it in a safe place together with a

copy of your purchase invoice.

Description

Combustion Chamber

All Other Parts

(*) Combustion chamber full replacement parts cost in the first five years, reducing 20% per year thereafter.

Please note: The five-year domestic warranty is only applicable for units purchased after 1 March 2008.

Warranty Conditions:

•

The warranty periods that are allocated for domestic use are based on heating requirements of a typical

domestic dwelling. The warranty periods allocated under commercial use are for all other applications.

•

Terms of this warranty are effective from date of purchase and the attending service technician reserves

the right to verify this date by requesting a copy of the purchase invoice prior to commencement of any

warranty work.

•

These units must be installed correctly and the installation must conform to all regulations.

•

These units must be serviced, installed, commissioned, repaired, and removed by an authorised person.

•

No parts must be modified or removed from the unit.

•

These units must be operated and maintained in accordance with manufacturer's operating instructions.

•

This warranty applies only to the components supplied by the manufacturer. It does not apply to

components supplied by others.

•

Where a failed component is replaced under warranty, the balance of the original appliance warranty will

remain effective. The replacement part or appliance does not carry a new warranty.

•

We reserve the right to transfer functional components from defective appliances if they are suitable.

•

We reserve the right to have the installed product returned to the factory for inspection and repair.

•

Please note: general cleaning, maintenance, operation and wear & tear are not covered by the

guarantee. Calls of this nature will be chargeable.

Warranty Exclusions:

The following exclusions may cause the warranty to become void and may result in a service charge and

costs of parts (if required):

•

Accidental damage and Acts of God.

•

Failure due to abuse or misuse, improper maintenance, failure to maintain or improper storage.

•

Failure due to incorrect or unauthorised installations.

•

Failure or damage caused by alterations, service or repair work carried out by persons other than our

authorised service technicians or agents.

•

Where it is found that there is no fault with the appliance and the issue/s are related to the installation or

is due to the failure of electric or gas supplies.

•

We do not accept liability for any consequential damage or any incidental expenses resulting from any

breach of the warranty OR claims for damage to a building or any other consequential loss either directly

or indirectly due to fire or any other faults.