Troubleshooting - AudioControl The Director D2800 Installation Manual

Troubleshooting

Many problems can be eliminated by
re-checking the wiring and settings of the
unit. If a problem cannot be solved using
the guide below, please call the AudioCon-
trol team for further assistance, or e-mail
us at sound.great@audiocontrol.com
1 . No Sound
a. Verify the Power LED is Blue.
b. Verify Protection LED is Off.
c. Verify Zone Status LED is Blue.
d. Verify that the correct input has
been selected in the web server
menus
e. Verify the source unit is operating.
f. Check the speaker connector plugs
on the rear panel are secure.
g. Unplug the power cord and check
the AC Power Fuse on the rear
panel.
2. Protection LED is off, but none of
the Zone Status LEDs are on:
a. Defeat the signal-sense circuits
using the signal sense switch on the
web server Operation tab. All of the
zone status LEDs should turn on.
If they do not, call AudioControl's
customer service.
b. Verify the source unit is operating.
c. Increase the preamp volume if sig-
nal sense is engaged, or just going
steady.
3 . Channel Status LED is Red:
a. Check speaker leads for a short.
Swap speaker connectors on rear to
see if the problem moves with the
wires.
b. If the unit is excessively hot, turn
down the volume and allow it to
cool off. The protection LED should
turn off after a short while. Verify
that any ventilation holes have not
become blocked.
c. The speaker impedance may be too
low. Use an ohmeter to measure
the impedance on the speaker
wires.
4 . Speaker channels are cutting in and
out:
a. If using external volume controls,
check that they can handle the
power output.
b. Make sure the speaker impedance
is not less than 4 Ohms, or 8 Ohms
when used in bridged mono.
c. There may be a short in the wires.
Suspect a short if the problem hap-
pens only at the highest volumes.
5 . Protection LED is Red:
a. Disconnect power from the unit
for 3 to 4 minutes and reconnect to
power.
b. Disconnect all speaker wires. If
it still turns red, and the unit has
cooled, something rather serious
has happened inside the unit. Call
AudioControl's lonely folks in cus-
tomer service.
Troubleshooting
THE DIRECTOR
Model D2800
Installation Manual
™
39