Table of Contents
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Product Cannot Connect to a Wireless Router or Access Point .................................................. 188
Network Software Cannot Find Product on a Network................................................................. 190
Product Does Not Appear in Mac Printer Window ....................................................................... 191
Wireless Network Connection is Unstable on a Mac ................................................................... 191
Cannot Print Over a Network....................................................................................................... 192
Cannot Scan Over a Network ...................................................................................................... 193
Solving Copying Problems ............................................................................................................... 194
Product Makes Noise, But Nothing Copies.................................................................................. 194
Product Makes Noise When It Sits for a While............................................................................. 194
Solving Paper Problems................................................................................................................... 194
Paper Feeding Problems............................................................................................................. 195
Paper Jams Inside the Product.................................................................................................... 195
Paper Ejection Problems ............................................................................................................. 196
Solving Problems Printing from a Computer..................................................................................... 196
Nothing Prints .............................................................................................................................. 196
Product Icon Does Not Appear in Windows Taskbar ................................................................... 197
Printing is Slow ............................................................................................................................ 198
Solving Page Layout and Content Problems .................................................................................... 199
Inverted Image............................................................................................................................. 200
Too Many Copies Print ................................................................................................................ 200
Blank Pages Print ........................................................................................................................ 200
Incorrect Margins on Printout....................................................................................................... 201
Border Appears on Borderless Prints .......................................................................................... 201
Incorrect Characters Print............................................................................................................ 202
Incorrect Image Size or Position .................................................................................................. 202
Slanted Printout ........................................................................................................................... 203
Solving Print Quality Problems ......................................................................................................... 203
White or Dark Lines in Printout .................................................................................................... 204
Blurry or Smeared Printout .......................................................................................................... 205
Faint Printout or Printout Has Gaps ............................................................................................. 206
Grainy Printout............................................................................................................................. 207
Incorrect Colors ........................................................................................................................... 208
Solving Scanning Problems ............................................................................................................. 210
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