Troubleshooting - Compass BIG FRIDGE User Manual

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Troubleshooting

FAQ
The device is not running
• Check if the unit is on
• Check the power supply (test another power supply, such as another vehicle or power outlet)
• Check that the plug is securely connected
• Check the fuse for damage
Low cooling performance
• Too many products have been inserted into the machine
• The product is too hot in the machine
• Lid is unlocked / open
• The lid seal is damaged
• Problems resulting from poor ventilation (secure at least 100 mm of space all around)
• The ambient temperature is too high
• The temperature setting is too high
There is a sound of running water inside the unit
• A normal phenomenon caused by refrigerant circulation in the unit.
Unusual sounds when the refrigerator is turned on
• The refrigerator is not on a flat surface
Error messages
F1 code - Active battery protection, you can set lower protection level, be aware of battery charge
status, when using in car.
F2 code - Ventilation system overload protection. Turn off device, wait about 30 mins, then restart.
If code persist, contact your reseller about your problem.
F3 code - Compressor frequent start protection. Turn off device, wait about 30 mins, then restart. If
code persist, contact your reseller about your problem.
F4 code - Compressor is overloaded, or working at low speed. Turn off device, wait about 30 mins,
then restart. If code persist, contact your reseller about your problem.
F5 code - Compressor high temperature protection. Turn off device, place it in well ventilated area,
wait about 30 mins, then restart. If code persist, contact your reseller about your problem.
F7/F8 codes - Temperature sensor fault. Restart unit. If code persist, contact your reseller about
your problem.
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