Emergency Call - Mercedes-Benz 2011 G-Class Operator's Manual

G
Warning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
The indicator lamp in the SOS button does
R
not come on during the system self-test.
The indicator lamp in Roadside Assistance
R
button º does not come on during the
system self-test.
The indicator lamp in Information button
R
E does not come on during the system
self-test.
The indicator lamp in the SOS button,
R
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
Tele Aid Inoperative
The message
R
Tele Aid Not Activated
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
USA: Response Center under the number
R
1-888-990-9007
Canada: Customer Service under
R
1-888-923-8367

Emergency call

Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R
R
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The
or
appears on the multifunction display.
appears in the
COMAND is muted.
Once a connection has been established, the
Call Connected
multifunction display.
All important information on the emergency
is provided, for example:
current location of the vehicle (as
R
determined by the GPS system)
vehicle model
R
vehicle color
R
vehicle identification number
R
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i
ambulance is immediately sent to the
vehicle.
G
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
USA: Response Center under
1-888-990-9007
Canada: Customer Service under
1-888-923-8367
An automatically dialed mbrace
Connecting Call
message appears in the
If no vehicle occupant answers, an
Warning
Features
203
message
Z