Reporting Safety Defects - Hyundai 2005 Elantra Owner's Manual

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CONSUMER INFORMATION, REPORTING SAFETY DEFECTS & BINDING ARBITRATION OF WARRANTY CLAIMS

REPORTING SAFETY DEFECTS

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If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying
HYUNDAI MOTOR AMERICA. If
NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in in-
dividual problems between you, your
dealer, or HYUNDAI
AMERICA.
To contact NHTSA, you may either call
the Auto Safety Hotline toll-free at 1-
888-327-4236 or write to: NHTSA, U.S.
Department of Transportation, Wash-
ington. D.C. 20590. You can also obtain
other information about motor vehicle
safety from the Hotline.
BINDING ARBITRATION
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Any claim or dispute you may have
related to your vehicle's warranty or the
duties contemplated under the warranty,
including claims related to the refund or
partial refund of your vehicle's purchase
price (excluding personal injury or prod-
uct liability claims), shall be resolved
by binding arbitration. Binding arbitra-
tion shall be administered by and through
the National Arbitration Forum (NAF) or
the American Arbitration Association
(AAA), under the Code of Procedure of
the entity you select.
You will not be responsible for paying
MOTOR
filing and hearing fees above $275.00.
All other arbitration costs shall be borne
by Hyundai Motor America. You are not
responsible to pay any of the costs
Hyundai incurs.
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