Troubleshooting 10〜15 - Toto CLEAN DRY TYC422W Instruction Manual With Warranty

Troubleshooting
[EN] Please read this section for troubleshooting before requesting repair services.
Trouble
Indicator status
Power Switch might be set to OFF.
→If so, set Power Switch to ON. ( See page 5)
No light
Has the circuit breaker been tripped?
→If it is OFF, please reset it.
Due to the location of Sensors, detection of hands is difficult in some areas,
including between Sensors and near the corners (hatched areas in the illustration).
→Align fingers and put both hands fully into drying compartment in places other
Lights on
than the hatched areas in the illustration.
If air blows, the dryer is working properly.
Only the right indicator flashes Has Filter accumulated dust or debris?
(Flashing pattern ①) →Clean Filter if there is an accumulation of dust or debris. ( See page 9)
See below
Is the ambient temperature within operating temperature limits?
→ Set the temperature within 0 to 40 °C.
Right and left indicators flash alternately Has something been placed inside the unit that could be blocking a sensor?
(Flasing pattern ②)
→If there is something in the unit, remove it.
See below
Is the sensor dirty?
→ If the sensor is not clean, wipe it with a soft damp cloth. ( See page 8)
If the problem persists after the sensor is cleaned, the sensor is malfunctioning.
Dryer not stopped when hands
Stopping 1-2 second after removing hands is normal.
removed
Is the sensor dirty?
→If the sensor is not clean, wipe it with a soft damp cloth. ( See page 8)
Warm air is not blown. Heater Power Switch might be set to OFF.
(only for units with a heater)
→If so, set Heater Power Switch to ON. ( See page 5)
Is the ambient temperature low?
→ The air might fell colder when the temperature is low.
Warm air is blown
(Only for the unit with a heater) Heater Power Switch might be set to ON.
→If so, set Heater Power Switch to OFF. ( See page 5)
Has Filter accumulated dust or debris?
→Clean Filter if dust or debris has accumulated.( See page 9)
Is the ambient temperature high?
→ The air might feel warmer when the temperature is high.
Is the dryer active for a long time?
→ The air might become warmer if hand dryer is active for a long time due to heat from the fan motor.
The air volume is weak
Has Filter accumulated dust or debris?
→Clean filter if it has accumulated dust or debris. ( See page 9)
Is the Fan Strength Switch set to LOW?
→Set the Fan Strength Switch to HI. ( See page 5)
If the problem still persists after performing suggested actions, turn off the power switch and set the breaker to "Off."
Then consult with the installation contractor (or the shop where you purchased the unit). ( See the back cover of this manual for contact details.)
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Solutions
Sensor
Sensors
Indicators
Status indicator lights
Always On
ON
OFF
LED (left) LED (right)
Drying compartment
Always On
ON
OFF
LED (left) LED (right)
Drying compartment
Only the right indicator is flashing (the left one is off)
ON
OFF
LED (left) LED (right)
Drying compartment
Right and left indicators flash alternately
ON
OFF
LED (left) LED (right)
Drying compartment
Meaning of the indicators Operation of the product/Corrective actions
Power is being supplied An indicator is lit dimly all the time.
(Standby)
Power is being supplied An indicator is lit brighter than standby.
(While the dryer is activated)
The dryer is not working.
Fan motor is malfunctioning
Clean the filter if it is dirty. ( See page 9)
Clean the bottom of the unit if it is dirty.
Thermistor is malfunctioning
Problem with temperature fuse The dryer is not working.
Replacing it may solve the problem.
Controller is malfunctioning Consult with the installation contractor
(or the shop where you bought the unit).
Sensors keep malfunctioning The dryer may operate even if some sensors
malfunction.
Make sure that sensors are clean.
If they are not clean, wipe them with a soft
damp cloth. ( See page 8)
If the indicator does not turn off after
performing these actions, consult with the
installation contractor (or the shop where you
bought the unit).
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