Customer As
ion
......................
7 . 2
Customer Satisfaction Procedure
......................
7. 2
Customer Assistance for Text Telephone
( T Y ) Users
...............................................
7.3
Customer Assistance Off ices
............................
7.4
..................................................
7.5
..........................
7.5
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7-9
...............................................
7-9
Reporting Safety Defects to General Motors ....... 7-9
7- 1