Warranty; Warranty Period; Warranty Scope; Guarantee Service - Panasonic MINAS A6N Series Manual

12. Warranty

12-1 Warranty period

Warranty period shall be 12 months from the ex-factory date or 18 months from the date of manufacturing.
This Warranty shall be exempted in the following cases,
[1] defects resulting from misuse and/or repair or modification by the customer.
[2] defects resulting from drop of the Product or damage during transportation.
[3] defects resulting from improper usage of the Product beyond the Specifications.
[4] defects resulting from fire, earthquake, lightening, flood, damage from salt, abnormal voltage or other
natural disasters.
[5] defects resulting from the intrusion of foreign material to the Product, such as water, oil or metallic particles.
[6] when the typical life of components that is described exceeds.

12-2 Warranty scope

When failure occurs due to our responsibility during the warranty period, we will respond only to the replacement
or repair of the failed part of the single unit delivered by our company. In addition, the responsibility of our
company is limited to the replacement and repair of the single unit delivered by our company, we shall not bear any
responsibility for damages of your company and third parties caused by equipment malfunction delivered by our
company. We are not responsible for any of the exclusion items stated in 12-1 above or any malfunction of the
equipment which occurred in any of the cases and damages of your company and third party.
① If the equipment is incorporated or used contrary to the instructions or notices stipulated in this specification.
② When there is a cause for the combination of the equipment and the product incorporating the equipment.
③ If you can not respond to the items you are asking for in this specification.
④ In case of malfunction of equipment other than our responsibility.

12-3 Guarantee service

If you need to receive warranty service (troubleshooting cause repair / repair etc), please contact us.
If you send us directly to our company after consent of the purchaser, please receive "repair / survey request
form" from the supplier, after filling in the necessary items, attach it to the product and send it to our motor
service reception. As a rule shipping fee will be paid by the customer.

13. Network Security

When using this product connected to a network, the following damages may occur.
(1) Leakage of information via this product.
(2) Unauthorized operation of this product by a malicious third party.
(3) Interference of this product by a malicious third party.
In order to prevent such damage, take sufficient network security countermeasures including the following
under your responsibility.
We are not responsible for any damage caused by insufficient network security.
<Notes on network security>
・Please use this product in an environment where only a limited member can enter.
・Do not install this product in a place where the product and accessories such as cables can be easily
destroyed.
・Use this product on a network that is not connected to the Internet.
・If anexternal device such as a PC or tablet is connected to this product, there is a concern about the effects of
computer viruses and malicious programs.
Take appropriate security measures for external devices, such as checking for computer virus infection and
periodic removal before connecting external devices.
R8.0 Motion Control Business Unit, Panasonic Corporation
No. SX-DSV03089 -90-