Table of Contents
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Table of Contents
Summary of Contents for Eicon Technology DIVA ISDN+CT
- Page 1 DIVA ISDN+CT Installation Guide...
- Page 2 First Edition (April 2000) 206-334-01 DIVA ISDN and Eicon Technology are registered trademarks of Eicon Technology Corporation. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Introduction..................5 Step 1: Install Your DIVA ISDN+CT Adapter ........6 Step 2: Connect Your ISDN Line............7 Step 3: Connect Your Microphone, Loudspeaker, Hand- or Headset....................8 Step 4: Install the DIVA ISDN+CT Software ........9 Prepare to install the DIVA ISDN+CT software ........9 Install the DIVA ISDN+CT software............ -
Page 5: Introduction
(original-equipment manufacturers) and system integrator customers. Equipped with an on-board DSP (digital-signal processor) for voice, and headset/handset ports, the DIVA ISDN+CT can be used in a variety of applications that require data and real-time voice communications, such as call centers and multimedia kiosks. -
Page 6: Step 1: Install Your Diva Isdn+Ct Adapter
PCI slots are shorter, as shown. metal plates ISA slots PCI slots If there is a metal plate at the end of the slot, remove it and keep the screw or retaining clip. 6 N Step 1: Install Your DIVA ISDN+CT Adapter... -
Page 7: Step 2: Connect Your Isdn Line
After you have installed your DIVA ISDN+CT adapter, connect your ISDN line. In Europe as well as most countries outside of North America and Japan, your DIVA ISDN+CT adapter can be connected directly to your ISDN line using the cable included with your DIVA ISDN+CT adapter. -
Page 8: Step 3: Connect Your Microphone, Loudspeaker, Hand- Or Headset
Step 3: Connect Your Microphone, Loudspeaker, Hand- or Headset The DIVA ISDN+CT adapter has different ports to connect a microphone, loudspeakers, hand- or headsets. See the illustration below: ISDN BRI connector Microphone connector 0,& Loudspeaker connector 6SHDNHU Hand-/Headset 1 connector Hand-/Headset 2 connector Note: Recommended microphone types are electret microphones. -
Page 9: Step 4: Install The Diva Isdn+Ct Software
• ‘Install the DIVA ISDN+CT software’ on page 10. • ‘Install the virtual modems’ on page 14. Note: Virtual modems allow you to use your DIVA ISDN+CT adapter for a variety of applications such as fax, analog, and V.120 applications. -
Page 10: Install The Diva Isdn+Ct Software
At the Windows NT console, logon as Administrator or equivalent. Create a new folder on your hard-disk drive. Copy the DIVA ISDN+CT software into the folder you created. Note that you can download the DIVA ISDN+CT software from the Eicon Technology Web site at: http://www.eicon.de/download/PUBLIC/dindex.htm... - Page 11 Windows NT CD-ROM or Setup diskette). Click ‘Continue’. If the ‘Remote Access Setup’ dialog box appears: In the ‘Remote Access Setup’ dialog box, do the following: Click ‘Add’. Step 4: Install the DIVA ISDN+CT Software N 11...
- Page 12 The port driver is automatically installed. Note: After you restart your computer to complete the DIVA ISDN+CT software installation, you have to install the required virtual modems. To do so, see ‘Install the virtual modems’ on page 14.
- Page 13 From the displayed message box, click ‘OK’ to launch the ‘Network’ Control Panel. Note: Use the ‘Network’ Control Panel to modify any part of the installation. In the ‘Network’ dialog box, click ‘OK’. When prompted, restart your computer to complete the installation. Step 4: Install the DIVA ISDN+CT Software N 13...
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Page 14: Install The Virtual Modems
Install the virtual modems The DIVA ISDN+CT software provides several virtual modems that allow you to use your DIVA ISDN+CT adapter for a variety of applications (for example, fax, analog, V.120, and so on). You can install one or more of the following virtual modems:... - Page 15 If this is not the first time you install a modem: In the ‘Modem Properties’ dialog box, click ‘Add’. In the displayed dialog box, click ‘Have Disk’. In the displayed dialog box, type the path to the DIVA ISDN+CT software (which you copied to a folder on your hard-disk drive). Click ‘OK’.
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Page 16: Appendix A: Troubleshooting
If the Line Check does not return an error, and you cannot get your adapter to work properly, there is probably a problem in the configuration of the application you are using with your DIVA ISDN+CT adapter (such as Dial-Up Networking). Contact your software vendor for further assistance. -
Page 17: Checking The Status Leds
Checking the status LEDs The DIVA ISDN+CT adapter has two status LEDs on the ISDN connector as shown: Green LED Orange LED 0,& 6SHDNHU The table below shows the function of the two LEDs: Color Status Description green The D-channel is not active. -
Page 18: Appendix B: Monitoring Your Isdn Connection
Grey Inactive (Your adapter is not plugged into your computer or there is a configuration error in the DIVA ISDN+CT software). You can also view the status of the B-channels by placing your cursor over the ‘Monitor’ icon for a few seconds. A tooltip displays the status of both B-channels. -
Page 19: Appendix C: International Regulatory Information
Appendix C: International Regulatory Information Regulatory information for Europe This equipment displays the CE 168 mark to show that it has been tested and found to be in full compliance with the requirements of the Terminal Equipment, EMC and Low Voltage Directives (91/263/EEC, 89/336/EEC and 72/23/EEC, as amended by Directive 93/68/EEC). - Page 20 Installation within a spare slot position Warning: It is essential that, when other option cards are introduced which use or generate a hazardous voltage, the minimum creepages and clearances specified in the table below are maintained. Suitable user protection to ensure compliance with EN 60950 should be present on the card.
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Page 21: Regulatory Information For France
Power consumption Warning: Check that power supply will not be overloaded. Maximum power consumption of the board is 110 mA@ +5 Volts. The user should check that the total power drawn by the host computer, the DIVA adapter, and any other peripherals, must not exceed the capability of the host Power Supply Unit. -
Page 22: Customer Services
Customer Services To obtain technical support for Eicon products, contact either Eicon Technology or your Eicon Technology supplier as indicated below. Please note that in some regions you can save time and long-distance charges by sending a description of your situation by fax. Customer Services personnel will then call you to provide a solution or to request additional information.